Access to our campuses is limited due to COVID-19, but we're still here to support you.

Office Administration student working on a laptop

Ontario College Diploma

Office Administration – Health Services

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

(Mississauga)

For the Fall 2021 semester, this program will be delivered through a hybrid model that combines remote and in-person learning. View details on delivery modes for all programs.

Provide vital office support to health-care professionals.

Program Overview

Critical training

The two-year program focuses on technical and professional skills required to work in a variety of Health Service settings. You will learn to use specialized medical software, OHIP billing, electronic calendaring and scheduling, and communication software applications.

Things you'll learn

  • Medical office procedures.
  • Medical terminology, anatomy and medicine.
  • Medical e-billing and scheduling.
  • Medical transcription and techniques.
  • Specialized medical software applications.

Medical Simulation or Field Placement

When you have successfully completed the first three terms and have met a prescribed GPA, you have the option of choosing either a Medical Simulation course or Field Placement (two days per week). Both options prepare you for entry-level administrative support positions in a medical office or setting. This is an excellent opportunity to gain work experience and evaluate different career paths.

Additional information

Learning in this program includes:

  • Specialized administrative support to medical professionals.
  • Producing accurate medical documents using a variety of specialized medical software applications.
  • OHIP billing information electronically.
  • Research on the Internet.
  • Scheduling and task coordination skills.
  • Essential interpersonal skills.
  • Customer service skills through simulated patient encounters.
  • Written and oral communication skills.

Enhanced learning through mobile computing

Sheridan’s advanced mobile computing teaching environment gives you 24/7 access to the course materials and software applications used in class. Using your personal laptop computer, you can perform class activities, complete assignments, and e-communicate with your professors and classmates. Mobile computing gives you freedom and flexibility that lead to greater learning.

POAHS

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Degree Entrance Scholarship Available

Once you’ve applied for admission to this program, we’ll automatically consider you for this award.

International Student?

This program is part of our new two-year graduate certificate bundles! You may be able to qualify for a three-year post-grad work permit.

Our 2022-23 Digital Viewbook is here!

Learn about Sheridan’s campuses, programs, support services, alumni and more.

Courses

Creative, innovative learning is at the core of all Sheridan’s courses. Here are the courses you’ll take in this program.

  • CODETITLECREDITS
    COMM19599 Business English 3
    APPL19730 Word Processing Applications 3
    OADM17545 Professional Presentations 3
    OADM18823 Document Processing and Proficiency 3
    OADM18263 Medical Administrative Procedures 1 3
    OADM14857 Medical Terminology 1 3
    Total:18
  • CODETITLECREDITS
    OADM29798 Medical E-Billing and Scheduling 3
    FLPL23921 Workplace Preparation 3
    OADM29599 Advanced Document Processing 3
    PHAR20001 Medical Terminology 2 3
    APPL10036 Spreadsheet Essentials 3
     General Education Course (Open)3
    Total:18
  • CODETITLECREDITS
    OADM26859 Medical Administrative Procedure 2 3
    OADM28823 Financial Office Management 3
    OADM29207 Health Information Management 3
    APPL26783 Desktop Publishing 3
    OADM22336 Communication Skills for Health Services 3
    General Education Course (Open) 3
    Total:18
  • CODETITLECREDITS
    OADM24998 Medicine for Office Administrators 3
    MGMT24885 Leadership in the Workplace3
    OADM20261 Medical E-Transcription 3
    OADM20102 Project Management for Office Administrators 3
     General Education Course (Open)3
    Plus one of the following:   
    FLPL28263 Field Placement 4
    OADM26220Administrative Simulation4
    Total:19

Courses subject to change.

Find course details:

Courses subject to change.

Find course details:

Courses subject to change.

Find course details:

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Admission Requirements

Program Eligibility

Ontario Secondary School Diploma or equivalent, including these required courses:

  • One English, Grade 12 (ENG4C or ENG4U) with a minimum 60%
  • Minimum 65% overall average.

or

Mature student status.

Applicant Selection

Eligible applicants are selected on the basis of previous academic achievement (the average of their six highest senior-level credits, including required courses). Although not a requirement, Grade 12 mathematics or equivalent and basic computer skills are recommended.

Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs.

*Course duration for September starts is 2 academic years. Course duration for January starts is 16 months continuous.

English Language Proficiency

All applicants whose first language is not English must meet Sheridan’s English proficiency requirements.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Career Opportunities

As a graduate of Sheridan's Office Administration – Health Services program, you'll be well equipped for an entry-level position in a health-care facility or medical office.

Here are some places you might work:

  • Agencies and institutions
  • Health-care organizations
  • Hospitals
  • Doctor offices or clinics
  • Long-term care facilities

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Co-op

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Degree Completion

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Learning Outcomes

The graduate has reliably demonstrated the ability to:

  • Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  • Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
  • Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
  • Operate and provide support to others related to the use of office equipment and technologies.
  • Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
  • Produce financial and client billing records for health services by compiling relevant information and using accounting software.
  • Produce health documents and reports using available technologies and applying industry standards.
  • Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
  • Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Internship

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program Fees

Fees shown here are estimates only. Fees are in Canadian dollars and include tuition, health insurance and ancillary charges.

The fees shown here are for the 2021–2022 academic year, and are subject to change. The fees displayed are for the first two (2) academic terms of study at Sheridan unless otherwise noted; fees for subsequent terms are not reflected on this website.

Program Fees

Fees for this program are paid to the University of Toronto Mississauga.

Program Fees

Fees for this program are paid to Brock University.

Program Fees

Fees shown here are estimates only. Fees are in Canadian dollars and include tuition, health insurance and ancillary charges.

For Canadian Students

The fees shown here are for the 2021-2022 academic year, and are subject to change. The fees displayed are for the first two (2) academic terms of study at Sheridan unless otherwise noted; fees for subsequent terms are not reflected on this website. For English Language Studies, depending on your level placement, your program completion time may differ.

For International Students

The fees shown here are for Fall 2021, and are subject to change. The English Language Studies program is offered to international students in 7-week sessions. The fees displayed are for each 7-week session and include tuition and health insurance. Depending on your level placement, your program completion time may differ.

Fees For Canadian Students

Fees for Canadian students

$4,085.00
Fees for International Students

Fees for International students

$17,876.00

Financial Aid & Awards

Your education is a big investment, and we're here to help! Keep an eye on our Financial Aid & Awards page for regular updates, and check out these important links:

All new international students beginning their studies in the Fall 2021 or Winter 2022 semesters will receive an entrance scholarship ranging from $1,000 to $2,000.

Sheridan Degree Entrance Scholarship

Sheridan is pleased to provide an entrance scholarship in the amount of $1,000 to select applicants in this degree program. View Sheridan Degree Entrance Scholarship details for eligibility criteria and more.

Sheridan Degree Entrance Scholarship

Sheridan is pleased to provide an entrance scholarship in the amount of $1,500 to select applicants in this degree program. View Sheridan Degree Entrance Scholarship details for eligibility criteria and more.

Sheridan Degree Entrance Scholarship

Sheridan is pleased to provide an entrance scholarship in the amount of $2,500 to select applicants in this degree program. View Sheridan Degree Entrance Scholarship details for eligibility criteria and more.

Bursaries for Grade 12 Students Pursuing Studies Toward a Career in Law

The annual Bursary Program for grade 12 students pursuing careers in the justice sector at an Ontario university or college is now open! Bursaries are offered by the Association of Justices of the Peace of Ontario (AJPO), the Association of Ontario Judges (AOJ) and the Ontario Superior Court Judges’ Association (OSCJA). Each association offers one bursary per year in each of their judicial regions for a total of 22 bursaries province-wide!

Applications close on May 26. Spread the word to students! Visit the Bursary web page for more information.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Frequently Asked Questions

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Labs & Technology

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Financial Planning Certification

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Professional Sales Certificate

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program Transition

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Earn your Masters degree

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Transfer Opportunities

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Clinical Placements

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Articulation Agreements

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Diploma

Duration

2 yrs (4 semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program Mission

Our mission is to utilize harmonious, comprehensive and specialized training to empower our learners with the knowledge, skills and attitude required to demonstrate the Professional Competencies for Canadian Pharmacy Technicians at Entry to Practice.

Program Vision

Our vision is to graduate highly-skilled life-long learners who uphold professional integrity and promote quality and safety in practice.

Critical Performance Statement

Upon graduation, students in Sheridan’s Pharmacy Technician diploma program will have demonstrated the ability to pursue the career of pharmacy technician and to practice safely in a community or hospital while adhering to the scope of practice for pharmacy technicians.

Program availability

Ontario College Diploma

Full-time 2 years Program code: POAHS

Ontario College Diploma
Start date Campus Status
Jan 2022 Hazel McCallion Campus (Mississauga) Available
Sep 2022 Hazel McCallion Campus (Mississauga) Available
Jan 2023 Hazel McCallion Campus (Mississauga) Available

Explore your future campus with a 360° virtual tour

Get to know the places and spaces that are part of the Sheridan experience.

Get a feel for your future

Find your fit and choose with confidence. Choosing the right education is a big decision. At Sheridan we’re committed to providing you with the learning, support and services you need to achieve your goals and reach your full potential. Take a look around, and please connect with us if you have any questions!

  • Take a 360° virtual campus tour

    Explore our campuses from the comfort of your home! Take a virtual tour through our classrooms, labs and student life spaces to get a feel for life on campus.

  • Sign up for a webinar

    Join us for a webinar and get answers to those questions on your list.

  • Attend our Virtual Open House

    This year, we're bringing our Open House to you! No need to leave your couch to explore our campuses and learn about all that Sheridan has to offer.

Have a question? Contact us.

We’re happy to help with any questions you may have. Give us a call at any of these numbers and select Option 4 after the prompt, or simply fill out the contact form and we’ll get back to you as soon as possible.

905-845-9430 (Oakville/Mississauga)
905-459-7533 (Brampton)
905-681-4611 (Hamilton)

Contact Centre hours of operation:

Monday–Thursday, 8 a.m.–8 p.m.
Friday, 8 a.m.–4:30 p.m.
Saturday, 9 a.m.–1 p.m.

See Sheridan on Facebook See Sheridan on Twitter See Sheridan on Youtube

Contact Sheridan

I am a Canadian Citizen/Landed Immigrant/Permanent Resident
I want to receive e-communications about programs, courses, and news and events at Sheridan
X
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.
Confirm