Our 2022-23 Digital Viewbook is here!
Learn about Sheridan’s campuses, programs, support services, alumni and more.
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
(Mississauga)
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Overview
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Courses
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Admission Requirements
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Careers
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Co-op
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Degree Completion
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Learning Outcomes
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Internship
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Fees & Financial Aid
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FAQs
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Labs and Technology
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Financial Planning Certification
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Professional Sales Certificate
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Program Transition
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Earn your Masters degree
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Transfer Opportunities
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Clinical Placements
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Articulation Agreements
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Mission
For details on how this program will be delivered for the Winter 2022 term, please see the delivery modes for all programs.
Provide vital office support to health-care professionals.
Program Overview
Critical training
The two-year program focuses on technical and professional skills required to work in a variety of Health Service settings. You will learn to use specialized medical software, OHIP billing, electronic calendaring and scheduling, and communication software applications.
Things you'll learn
- Medical office procedures.
- Medical terminology, anatomy and medicine.
- Medical e-billing and scheduling.
- Medical transcription and techniques.
- Specialized medical software applications.
Medical Simulation or Field Placement
When you have successfully completed the first three terms and have met a prescribed GPA, you have the option of choosing either a Medical Simulation course or Field Placement (two days per week). Both options prepare you for entry-level administrative support positions in a medical office or setting. This is an excellent opportunity to gain work experience and evaluate different career paths.
Additional information
Learning in this program includes:
- Specialized administrative support to medical professionals.
- Producing accurate medical documents using a variety of specialized medical software applications.
- OHIP billing information electronically.
- Research on the Internet.
- Scheduling and task coordination skills.
- Essential interpersonal skills.
- Customer service skills through simulated patient encounters.
- Written and oral communication skills.
Enhanced learning through mobile computing
Sheridan’s advanced mobile computing teaching environment gives you 24/7 access to the course materials and software applications used in class. Using your personal laptop computer, you can perform class activities, complete assignments, and e-communicate with your professors and classmates. Mobile computing gives you freedom and flexibility that lead to greater learning.
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Courses
Creative, innovative learning is at the core of all Sheridan’s courses. Here are the courses you’ll take in this program.
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Semester 1
CODE TITLE CREDITS COMM19599 Business English 3 APPL19730 Word Processing Applications 3 OADM17545 Professional Presentations 3 OADM18823 Document Processing and Proficiency 3 OADM18263 Medical Administrative Procedures 1 3 OADM14857 Medical Terminology 1 3 Total: 18 -
Semester 2
CODE TITLE CREDITS OADM29798 Medical E-Billing and Scheduling 3 FLPL23921 Workplace Preparation 3 OADM29599 Advanced Document Processing 3 PHAR20001 Medical Terminology 2 3 APPL10036 Spreadsheet Essentials 3 General Education Course (Open) 3 Total: 18 -
Semester 3
CODE TITLE CREDITS OADM26859 Medical Administrative Procedure 2 3 OADM28823 Financial Office Management 3 OADM29207 Health Information Management 3 APPL26783 Desktop Publishing 3 OADM22336 Communication Skills for Health Services 3 General Education Course (Open) 3 Total: 18 -
Semester 4
CODE TITLE CREDITS OADM24998 Medicine for Office Administrators 3 MGMT24885 Leadership in the Workplace 3 OADM20261 Medical E-Transcription 3 OADM20102 Project Management for Office Administrators 3 General Education Course (Open) 3 Plus one of the following: FLPL28263 Field Placement 4 OADM26220 Administrative Simulation 4 Total: 19
Courses subject to change.
Find course details:
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Admission Requirements
Program Eligibility
Ontario Secondary School Diploma or equivalent, including these required courses:
- One English, Grade 12 (ENG4C or ENG4U) with a minimum 60%
- Minimum 65% overall average.
or
Applicant Selection
Eligible applicants are selected on the basis of previous academic achievement (the average of their six highest senior-level credits, including required courses). Although not a requirement, Grade 12 mathematics or equivalent and basic computer skills are recommended.
Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs.
*Course duration for September starts is 2 academic years. Course duration for January starts is 16 months continuous.
English Language Proficiency
All applicants whose first language is not English must meet Sheridan’s English proficiency requirements.Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Career Opportunities
As a graduate of Sheridan's Office Administration – Health Services program, you'll be well equipped for an entry-level position in a health-care facility or medical office.
Here are some places you might work:
- Agencies and institutions
- Health-care organizations
- Hospitals
- Doctor offices or clinics
- Long-term care facilities
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Co-op
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Degree Completion
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
- Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
- Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
- Operate and provide support to others related to the use of office equipment and technologies.
- Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
- Produce financial and client billing records for health services by compiling relevant information and using accounting software.
- Produce health documents and reports using available technologies and applying industry standards.
- Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
- Identify and use non-invasive clinical tasks to support effective and efficient health service operations.
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Internship
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Program Fees
Fees shown here are estimates only. Fees are in Canadian dollars and include tuition, health insurance and ancillary charges.
The fees shown here are for the 2021–2022 academic year, and are subject to change. The fees displayed are for the first two (2) academic terms of study at Sheridan unless otherwise noted; fees for subsequent terms are not reflected on this website.
Fees for Canadian students
$4,085.00
Fees for International students
$17,876.00Financial Aid & Awards
Your education is a big investment, and we're here to help! Keep an eye on our Financial Aid & Awards page for regular updates, and check out these important links:
- Ontario Student Assistance Program (OSAP)
- Scholarships, awards and bursaries
- Work Study Assistance Program
All new international students beginning their studies in the Fall 2021 or Winter 2022 semesters will receive an entrance scholarship ranging from $1,000 to $2,000.
Bursaries for Grade 12 Students Pursuing Studies Toward a Career in Law
The annual Bursary Program for grade 12 students pursuing careers in the justice sector at an Ontario university or college is now open! Bursaries are offered by the Association of Justices of the Peace of Ontario (AJPO), the Association of Ontario Judges (AOJ) and the Ontario Superior Court Judges’ Association (OSCJA). Each association offers one bursary per year in each of their judicial regions for a total of 22 bursaries province-wide!
Applications close on May 26. Spread the word to students! Visit the Bursary web page for more information.
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Frequently Asked Questions
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Labs & Technology
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Financial Planning Certification
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Professional Sales Certificate
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Program Transition
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Earn your Masters degree
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Transfer Opportunities
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Clinical Placements
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Articulation Agreements
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Program Mission
Our mission is to utilize harmonious, comprehensive and specialized training to empower our learners with the knowledge, skills and attitude required to demonstrate the Professional Competencies for Canadian Pharmacy Technicians at Entry to Practice.
Program Vision
Our vision is to graduate highly-skilled life-long learners who uphold professional integrity and promote quality and safety in practice.
Critical Performance Statement
Upon graduation, students in Sheridan’s Pharmacy Technician diploma program will have demonstrated the ability to pursue the career of pharmacy technician and to practice safely in a community or hospital while adhering to the scope of practice for pharmacy technicians.
Take a virtual campus tour
Faculty
Designation
Ontario College Diploma
Duration
2 yrs (4 semesters)
Location
Hazel McCallion Campus
4180 Duke of York Boulevard, Mississauga
Helpful links
Program availability
Ontario College Diploma
Full-time 2 years Program code: POAHS
| Start date | Campus | Status |
|---|---|---|
| Jan 2022 | Hazel McCallion Campus (Mississauga) | Available |
| Sep 2022 | Hazel McCallion Campus (Mississauga) | Available |
| Jan 2023 | Hazel McCallion Campus (Mississauga) | Available |
Explore your future campus with a 360° virtual tour
Get to know the places and spaces that are part of the Sheridan experience.
Get a feel for your future
Find your fit and choose with confidence. Choosing the right education is a big decision. At Sheridan we’re committed to providing you with the learning, support and services you need to achieve your goals and reach your full potential. Take a look around, and please connect with us if you have any questions!
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Take a 360° virtual campus tour
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Sign up for a webinar
Join us for a webinar and get answers to those questions on your list.
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Attend our Virtual Open House
This year, we're bringing our Open House to you! No need to leave your couch to explore our campuses and learn about all that Sheridan has to offer.
You might also be interested in:
Not sure which program to take?
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Have a question? Contact us.
We’re happy to help with any questions you may have. Give us a call at any of these numbers and select Option 4 after the prompt, or simply fill out the contact form and we’ll get back to you as soon as possible.
905-845-9430 (Oakville/Mississauga)
905-459-7533 (Brampton)
Contact Centre hours of operation:
Monday–Thursday, 8 a.m.–8 p.m.
Friday, 8 a.m.–4:30 p.m.
Saturday, 9 a.m.–1 p.m.
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