Office Administration – Health Services

Provide vital office support to health-care professionals.

Program Overview

Critical training

The two-year program focuses on technical and professional skills required to work in a variety of Health Service settings. You will learn to use specialized medical software, OHIP billing, electronic calendaring and scheduling, and communication software applications.

Things you'll learn

• Medical office procedures.
• Medical terminology, anatomy and medicine.
• Medical e-billing and scheduling.
• Medical transcription and techniques.
• Specialized medical software applications.

Medical Simulation or Field Placement

When you have successfully completed the first three terms and have met a prescribed GPA, you have the option of choosing either a Medical Simulation course or Field Placement (two days per week). Both options prepare you for entry-level administrative support positions in a medical office or setting. This is an excellent opportunity to gain work experience and evaluate different career paths.

Additional information

Learning in this program includes:

• Specialized administrative support to medical professionals.
• Producing accurate medical documents using a variety of specialized medical software applications.
• OHIP billing information electronically.
• Research on the Internet.
• Scheduling and task coordination skills.
• Essential interpersonal skills.
• Customer service skills through simulated patient encounters.
• Written and oral communication skills.

Enhanced learning through mobile computing

Sheridan’s advanced mobile computing teaching environment gives you 24/7 access to the course materials and software applications used in class. Using your personal laptop computer, you can perform class activities, complete assignments, and e-communicate with your professors and classmates. Mobile computing gives you freedom and flexibility that lead to greater learning.