Campus Services

We’re here to support you!

We’re looking forward to YOU, our students, bringing back vibrancy to our campuses! Whether you are returning to campus, or you are new to Sheridan, we can’t wait to connect with you however is most convenient for you – virtually or in-person! We’re excited to announce that most of our campus services will be returning to in-person service for the fall term. Our staff are excited to support all facets of life outside the classroom from personal counselling to career advising to information technology to library assistance to tutoring and more.

If you need support, email askanadvisor@sheridancollege.ca and we’ll connect you with the appropriate support team (e.g., counselling, tutoring, academic accommodations support, advisors, health services, research help, etc.).

Please visit our Student Services page for more information, including how to connect with the Centre for Student Success, the Career Centre, the Cooperative Education Office, and more.

Student Affairs

The Centres for Student Success at all campuses will be re-opening. The Centres are your first point of contact if you have questions, need support or anything while you are studying at Sheridan.  

Office Hours:  
8:30 a.m. - 4:30 p.m. 

Office Locations:  
Davis (Brampton): Room B230 
HMC (Mississauga): Room A247 
Trafalgar (Oakville): Room B104 

Book An Appointment:

To book an appointment with a counsellor or advisor (accessible learning, immigration or student advisor) simply click on the campus you would like to meet at: 

Davis (Brampton)

HMC (Mississauga) 

Trafalgar (Oakville) 

Office of the Registrar

We’re as focused on your success as you are — Sheridan offers a complete range of support services. Our teams are available in-person, via email or by phone to help you with everything from program information and career advising to admissions questions, registration & class schedules, financial aid, transcripts, enrolment letters and more! Visit myOTR for updates. 

Our Contact Centre is only a phone call away: 905-845-9430, Option 4. You can also email your questions to infosheridan@sheridancollege.ca. If you're an applicant or a current student, please use your Sheridan email account when contacting us, and include your Sheridan ID to help us confirm your identity.

Contact Centre hours

• Monday–Thursday: 8 a.m.–8 p.m.
• Friday: 8 a.m.–4:30 p.m.

Records and Registration and Financial Aid & Awards

Our team is here to provide support remotely for the following services:

• Class schedules
• Course selection
• Grades
• Graduation
• Credit transfers
• Re-admission
• Academic standing

For general inquiries about registration or timetables, please email:

• Davis Students: davisrecords@sheridancollege.ca
• HMC Students: hmcrecords@sheridancollege.ca
• Trafalgar Students: trafalgarrecords@sheridancollege.ca

To book an appointment with your record specialist, use the QLess app. Appointments are scheduled Monday through Friday from 9 a.m.–4 p.m. (virtually and in-person). 

• With this easy-to-use app, you’ll be able to speak directly with a specialist. Visit the QLess page to learn more.

Assessment Centre

We will continue to provide proctoring virtually on Mondays and Fridays. 
Our in-person office hours for the winter term will be Tuesday - Thursday 9am to 4pm

Davis Campus – Brampton B117 
davisac@sheridancollege.ca at 905-459-7533, Ext: 5288
 
Hazel McCallion Campus – Mississauga A246 
hmcac@sheridancollege.ca at 905-845-9430, Ext: 2476
 
Trafalgar Campus – Oakville BB26 
trafac@sheridancollege.ca at 905-845-9430, Ext: 8100

 

Health Services

If you think you have contracted or been exposed to COVID-19, or are sick with symptoms, please get tested for COVID-19. While waiting for the results, do NOT come to campus. We recommend using a rapid at-home test, available free of charge from most local pharmacies.

For other health needs, students may call the Health Centres below to book an appointment.

• Davis Campus (Brampton): x5153
  • Monday–Thursday: 8 a.m.–8 p.m.
  • Friday: 8 a.m.–5 p.m.
• Hazel McCallion Campus (Mississauga): x5709
  • Monday & Friday: 8 a.m.–5 p.m.
• Trafalgar Road Campus (Oakville): x2550
  • Monday–Friday: 8 a.m.–5 p.m.

We are not accepting walk-in appointments, but if you call the Health Centre, we will try our best to fit you in on the same day.

To contact the Health Centre and set up a virtual consultation, please call 905-459-7533, and use the extension number of your respective campus (listed above).

You will need to provide your onecard and health card or Guard.me card anytime you are accessing the Health Centres.

All Health Centre appointments are initially booked virtually. A nurse, nurse practitioner or physician will meet with you by phone and then determine if an in-person evaluation is required.

Bookstore

Bookstores at all three campuses will be open for in-person service and shopping 

Davis: Monday to Friday, 9:00 a.m. to 3:00 p.m.

HMC: Monday to Friday, 9:30 a.m. to 4:00 p.m.

Trafalgar: Monday to Friday, 10:00 a.m. to 3:00 p.m.

Davis Campus Online Bookstore
Hazel McCallion Campus Online Bookstore
Trafalgar Road Campus Online Bookstore  

Food Services

Food services will be updated closer to the start of term. Throughout the summer months, the following are available to staff and students:

Trafalgar  
Tim Hortons: Mon – Thur 8:00 a.m. – 4:00 p.m., Fri 8:00 a.m. – 3:00 p.m.  
Menu: Full Tim Hortons  

Café: Mon – Fri 11:00 a.m. – 2:00 p.m.  
Menu: Chef's Table/Cold Beverages & Snacks  

Davis  
Tim Hortons: Mon – Thur 8:00 a.m. – 4:00 p.m., Fri 8:00 a.m. – 3:00 p.m.  
Menu: Full Tim Hortons  

Café: Mon – Fri 11:00 a.m. – 2:00 p.m.  

Menu: Rotating daily specials  

HMC  
Tim Hortons: Mon – Thur 8:00 a.m. – 3:00 p.m., Fri 8:00 a.m. – 2:00 p.m.  

Additionally, vending machines are always available as well as the Avenue C fresh and frozen food confectionary in the residence halls.  

IT Service Desk

Remote support will be our primary method of supporting the community whether you are learning or working off-site or learning or teaching on-campus. IT Services has increased capacity for remote support by streamlining escalation paths so that complex issues are resolved faster.

Service Sheridan Self-Service Portal

Service Sheridan is the go-to site for IT information and services. Current students, staff, and faculty can request IT services, access knowledge articles and customer support channels, monitor IT systems (e.g. "is email down?") and more, by logging in with their Sheridan credentials.

• servicesheridan.sheridancollege.ca

In-Person Support

IT Service counters are NOT OPEN for walk-up support. Appointments can be made for software support and the drop-off and pick-up of IT equipment.

Phone, Email, Chat Support

IT Service Desk is available to provide support remotely (phone, chat, email) Monday–Friday, 7 a.m.–10 p.m.:

• Phone: 905-9845-9430 ext. 2150
• Email: servicedesk@sheridancollege.ca
• Support Chat: support.sheridancollege.ca

Library & Learning Commons

The Library Learning Commons at Davis, HMC, and Trafalgar will be open for in-person support for the following hours:  

Mon to Fri – 8:30 a.m. to 4:30 p.m.  

Virtual support will be available:  

Mon to Thurs: 8:30 a.m. to 9 p.m. 

Fri: 8:30 a.m. to 4:30 p.m. 

Sat/Sun: 10:30 a.m. to 4:30 p.m.  

• To borrow library items, search our catalogue and place a hold on items you need. Pick up of holds is by curbside pick up only while campus library locations are closed. Please allow 7 days for this service. You’ll receive an email confirming when your hold is ready for pickup with details on how to book your curbside pick up appointment. Drop boxes to return library items are located at the entrances of the Davis (H Wing) and Trafalgar (SCAET) campuses.
• Short term loans, including textbooks, are not currently available to students. Textbooks can be purchased at the Sheridan Bookstore.

Tutoring and Academic Integrity Remediation appointments can be booked through Tutor Ocean. See Tutoring on Sheridan Central for virtual hours and services.

Digital library materials (e-books, articles/e-journals or databases) are always available 24/7 with your Sheridan credentials. Search the Library to discover all the resources the library has to offer!

If you have questions about doing research, citations, or using library services, our Chat with Us instant messaging service is available during our virtual service hours. 

onecard

You will be required to present your onecard upon entry to the College and you must have your onecard displayed at all times while on campus. Your onecard is your official photo identification and access card for Sheridan.

Current office hours:

HMC Monday–Friday 10 a.m.–2 p.m.

Trafalgar and Davis Monday-Friday 8:30 am – 4:30pm

If you have any questions, please do not hesitate to contact us at onecard@sheridancollege.ca or visit the Sheridan onecard page on Sheridan Central.

Study Spaces

Some student study spaces at each campus are available for use. Physical distancing and hygiene protocols must be followed. Please note signage for maximum capacities for each room.

All study spaces open during campus operating hours.

Davis

• B-Wing Cafeteria
• C224 (max. capacity 8 students)
• C226 (max. capacity 8 students)
• A302 (max. capacity 10 students)
• J-Wing Library and Learning Commons
• A-Wing Learning Commons

HMC

• B-Wing Creativity Commons (1st Fl.)
• B334 Classroom (max. capacity 13 students)
• A-Wing Learning Commons

Trafalgar

• B-Wing Cafeteria
• C222 Classroom (max. capacity 8 students)
• C148b (max. capacity 9 students)
• G201 Classroom (max. capacity 7 students)
• G206 Classroom (max. capacity 6 students)
• Library and Learning Commons

Multi-Faith Prayer Rooms 

At Sheridan, there is a multi-faith prayer room on each campus where all members of the Sheridan community may go to pray, meditate, reflect, or individually worship. Communal services are not currently offered.

When using these rooms, please adhere to the posted occupancy signs and follow good hygiene practices (physical distancing, hand washing and the wearing of a non-medical face mask). 

Please bring your own items (prayer mat, book of worship, etc.) and take them with you when you leave. No personal property must be left unattended in these spaces.

• Davis Campus C-Wing, Room C323 (Occupancy 4 people) 
• This room contains a temporary divider for those requiring the separation of specific groups. This location does not have an ablution room, however many washrooms in C- Wing have footbaths.  
• Hazel McCallion Campus A-Wing, Room A126b (Occupancy 2 people) 
• Trafalgar S-Wing, Rooms S434 (Occupancy 3 people) and S410 (Occupancy 2 people)

For further information regarding Sheridan’s multi-faith prayer rooms, please contact the Centre for Equity and Inclusion at equity@sheridancollege.ca or x2229.

Xerox Print Centres

We look forward to serving faculty and staff through our online PrintSys portal. Please submit your printing request and please allow three to five business days for delivery to the selected campus Shipping & Receiving via Purolator.

https://sc-staff.printsys.net/

We can help through shertrcprint@xerox.com or sherdvsprint@xerox.com.

For assistance with special projects, quotes or design, please reach out to Ivelina at ivelina.nikolov@xerox.com.

For student printing, please use the Green Printers in the classrooms, library and hallways for your printing needs. We will be implementing some student self-serve options soon.

HMC Student Centre

The new student and athletics building will be opening soon! Please visit the Sheridan Student Union (SSU) website for more updates.