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COVID-19 and Return to Campus Questions

Updated: June 17, 2021

Program Delivery Modes and Return to Campus

  • Please expect a communication about course delivery for hybrid students mid-July. Registration for courses is slated for early August after the Civic Holiday. 
  • Sheridan’s plans for in-person instruction and facilities access are guided by the provincial regulations for post-secondary institutions contained in the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020. You can review the regulations for Step 1 of reopening hereand  Step 2 of reopening here.

    In addition, we must also follow guidance from the Ministry of Health and any local public health orders, as applicable, such as these in Halton Region and in Peel Region.

    These regulations contain specific protocols for the number of students and instructors allowed in indoor spaces, and these vary by discipline. They are also subject to change as local and provincial transmission rates fluctuate. When determining the mode of delivery for each program and course ahead of time, our academic planning teams must adhere to these regulations while ensuring learning outcomes will be met.

  • Sheridan’s campuses have re-opened to welcome students, faculty and staff on-campus for in-person delivery of specific programs, so campus security and building operating fees are necessary. Your Onecard and IT general technology fees support services that are currently operating virtually and you have access to.
  • We encourage students who are considering to withdraw for one or more semesters to connect with an advisor at askanadvisor@sheridancollege.ca. If you’ve already done so, please refer to the myOTR Withdrawal Process for further information. 
  • Please review the details carefully that are noted next to your specific program on the list on myOTR. Students who are in programs listed as ‘both’ will receive communication about the options of courses that fall in this category closer to registration (mid-to-late July). 
  • Sheridan may need to change plans for on-campus/in-person learning, subject to government, licensing bodies' directives, public health directives and/or additional health and safety guidelines. 
  • Please inquire about accommodations by emailing registrar@sheridancollege.ca. These are being handled in coordination with academic teams. 
  • Tuition will remain the same for all program modes of delivery. Program fees may be adjusted where applicable. These will be reflected on your account summary at a later date. 
  • For domestic students, tuition was decreased by 10% in 2019/20 and tuition fees for 2020/21 and 21/22 are frozen at the lowered rates. Sheridan continues to receive government funding for domestic learners, which helps to subsidize the cost of tuition for domestic students. 

    Tuition covers the cost of providing instruction, assessment, virtual learning technology, and academic support that students will still receive as part of their studies. These costs do not change whether a course is delivered in-person or remotely/online. It is not cheaper for Sheridan to run a course remotely because remote instruction still requires professors to deliver the course, undertake assessments, evaluations and advising, provide office hours and offer the same type of support that would typically be involved in person. 

    While tuition is not being reduced, the overall cost of enrolment may be reduced as a result of possible reductions to program fees.

  • How a course is taught – whether synchronous or asynchronous – will be available once course details have been published to SLATE, Sheridan’s learning platform just before the Fall Term begins.   

    Synchronous means that instructors are teaching to their class at the same time each week. Asynchronous may include recorded lectures and can be accessed at any time.    
  • Program modes of delivery vary based on in-person learning requirements that can’t be replicated in a virtual environment. Programs with mandatory in-person learning are offered in a hybrid mode. If labs and other in-person learning isn’t a requirement of a program, these factors influenced the decision to keep these programs fully remote. 

    We are optimistic that with increased rates of vaccination, lower rates of infection and greater immunity, we can increase on-campus activity for Winter Term 2022 beyond what has been possible to date in 2020 and 2021, while continuing to respect public health measures. 
  • These flexible learning options are offered based on factors such as the content of the curriculum and availability of campus space to deliver a hybrid option, keeping in mind public health and safety directives that are in place.
  • Sheridan does have an accommodation process, and these requests will be handled on a 1:1 basis in coordination with your Associate Dean and Program Coordinator. Please email registrar@sheridancollege.ca with your request. 
  • Your program will remain in the same mode of delivery from the start of term to the end of term unless we are required by Public Health to restrict access to campus. Delivery modes may change from Fall 2021 to Winter 2022.  

    We are optimistic that with increased rates of vaccination, lower rates of infection and greater immunity, we can increase on-campus activity for Winter 2022 while continuing to respect public health measures. 
  • This information will be communicated in July/August. 

    As Ontario continues to re-open, we will work in partnership with our public health and provincial partners to determine the extent to which our on-campus facilities such as our libraries and learning commons, studios, cafeterias and gyms will be available for use this fall. Please stay tuned for this information later this summer. 

    Bookstores will be open on campus.

Health & Safety Precautions

  • Sheridan is taking numerous steps to re-open our campuses gradually and safely to limited numbers of staff and students. Our health and safety measures include:

    • Ensuring everyone in class has ample room for physical distancing.
    • Actively screening everyone on campus to make sure they are healthy and well to participate in class.
    • Completing Sheridan’s COVID-19 training by all faculty members, staff, employees, and students.
    • Determining the flow of people through buildings to avoid congestion.
    • Providing medical masks for students and employees.
    • Providing eye protection for students and employees who will be within two metres of each other for more than transient interactions (e.g. passing by others).
    • Implementing a schedule for enhanced cleaning and disinfection.
    • Limiting the use of shared objects and planning for cleaning between uses.
    • Installing signage that promotes measures to protect oneself and others.
    • Remaining stringent on occupancy limits in all areas of the campus.
    • Creating well-defined plans for safety within and beyond classrooms, studios, labs and open spaces.

    For more information about health and safety measures on campus, please visit our Health, Safety and Reporting page.

  • In general, no. If anyone (student, staff, or faculty) develops COVID-19 symptoms, they must leave the campus immediately and self-isolate, and are strongly encouraged to get tested. While waiting for the test results, you are to remain in self-isolation and must not attend campus. If you do not wish to be tested, you need to self-isolate for 10 days after the symptoms started. After 10 days, you can stop isolating if you no longer have a fever and if you do not have any other COVID-19 symptoms. However, you should continue to practice physical distancing and good hand hygiene. If you continue to be unwell after 14 days, you are strongly encouraged to contact your health care provider.

  • As Ontario continues to re-open, we will work in partnership with our public health and provincial partners to determine the extent to which our on-campus facilities such as our bookstores, libraries and learning commons, studios, cafeterias and gyms will be available for use this fall. Please stay tuned for this information later this summer. With increased rates of vaccination, lower rates of infection and greater immunity, we expect to increase on-campus activity beyond what has been possible to date in 2020 and 2021, while continuing to respect public health measures. 

    All program modes have been posted to https://myotr.sheridancollege.ca/program-mode.html
     
    We anticipate that students and their families will have questions as we share more plans for Fall 2021, and our teams will share more information as our planning progresses. We will be adding new updates about campus access protocols, remote and in-person student supports and more to our refreshed COVID-19/Return to Campus pages over the next several weeks. 

    The work to prepare our campuses to welcome additional students and staff is ongoing as we determine the necessary employee complement required on campus to support academic delivery and student success. More information on this planning process will be available in mid-July. 

  • Yes. It is now a requirement for all people coming onto campus to wear a mask or face covering at all times, except when eating or drinking (while appropriately physically distanced). Students taking classes on campus will be provided with mandatory medical-grade masks to wear during in-person instruction.

    Wear your non-medical face mask when entering the campus (during active screening, and hallway travel to classroom/work location). 

    All employees and students will be provided with and required to use a Sheridan-issued medical mask following their arrival. The medical masks will be available at the entrance in classrooms or in office locations. 

    For more information regarding face masks, please visit our Health, Safety and Reporting page.

  • Once you receive a medical mask in your class, you can temporarily remove the non-medical mask you wore to campus to put on the medical mask. During this time, everyone must stand at least two metres (2 m) apart from one another and remain stationary. The short period of time when the masks are being switched is not considered a significant risk by Public Health. Double-masking is not necessary and wearing a medical mask over a non-medical mask is not recommended at this time.

  • If you will occasionally be within two metres of other people for more than a transient interaction (e.g. passing by others), eye protection (i.e. a face shield, safety glasses or safety goggles) is required.

  • No. Eye protection includes a face shield, safety glasses, or safety goggles.

  • All Sheridan community members are required to wear a face mask while in any indoor common space or enclosed space occupied by more than one person.

    The mask shall cover their mouth, nose and chin.

    While Sheridan requires the wearing of a face mask, we recognize that not all Sheridan community members are able to wear a mask or face covering due to living with a visible or invisible disability, or experiencing chronic illness.

    Please note that in order to request an accommodation you are required to outline the functional restrictions and limitations of your disability in order to receive appropriate accommodations. A disability diagnosis does not need to be specified or confirmed by a medical practitioner. You can arrange an accommodation as per the following:

    • Students requesting accommodation due to disability-related reasons should contact Accessible Learning (askanadvisor@sheridancollege.ca).
    • Employees requesting accommodation due to disability-related reasons should refer to the Workplace Accommodation Policy and contact the Workplace Abilities Office (workplaceabilities@sheridancollege.ca).
    • Other requests for accommodation will be addressed as needed. Further information about the duty to accommodate is available by contacting the Centre for Equity and Inclusion (equity@sheridancollege.ca).
  • Physical distancing precautions on campus will include:

    • Signage and floor decals to encourage our community members to maintain a safe 6-ft distance in lineups for food services, and directing foot traffic in narrow corridors and stairwells
    • Designated, separated seating in cafeterias and common areas
    • Reconfigured classrooms and labs with maximum occupancy and furniture positioned to accommodate safe use and physical distancing
    • Reduced number of students in class to maintain a safe 6-ft distance from each other
    • Specific spaces and seats marked with “use” and “do not use” for physical distancing
    • Designated entrance and exit in studios, laboratories, and workshops, where possible
    • Strict observance of class start and end times to vacate the previous class before the next class begins
    • Plexiglass in spaces where physical distancing may be challenging
  • All heating, ventilation and air-conditioning (HVAC) systems have been designed to meet applicable codes, standards and guidelines set by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), The Technical Safety and Standards Authority (TSSA) and Ontario Building Code.

    • HVAC units are routinely inspected by Facilities staff to ensure proper working condition.
    • Air pulled from spaces within our buildings is mixed with a high percentage of fresh air, depending on outdoor conditions; it is then filtered to remove very-fine particulates before it is supplied back to the building interior.
    • We have increased airflow to all occupied spaces so that stale room air is entirely replaced with fresh air every 10 minutes or less.
    • We have programmed air systems to start two hours before and after occupied times to completely flush the building with fresh air.
    • We continue to closely monitor temperature, humidity and air quality to ensure that spaces are comfortable and healthy.
    • We perform cleaning of air handling unit interiors and change filters several times per year.
    • We have implemented measures to reduce the spread of airborne contaminants, including identifying and reducing drafts and air streams from ductwork supplies.
  • Portable HEPA filtration devices work by passing air within a space through a filter. This function is performed in Sheridan’s buildings through the central HVAC system, which is also filtered and is designed to regularly bring in fresh air rather than recirculating air within the room.

    The HVAC systems are designed to bring diffused air into each space. Portable units include small fans that induce local drafts, and high-velocity airflow may compromise our two-meter social distancing guidance.

  • Vaccines are not mandatory for on-campus access or Residence at this time. We encourage our community to refer to public health recommendations pertaining to vaccinations. 

Campus Access Procedures

  • For new students arriving on campus for the first time, please enter campus at one of the entrances listed below, and ensure that you bring your onecard, since Sheridan staff will ask you to “tap” it on a terminal for contact tracing purposes. You must have your onecard to enter campus and will need to make an appointment with onecard prior to arriving on campus if you don’t have your card at onecard.sheridancollege.ca.

    Please follow the signs and messages that have been posted to direct you and keep you safe. Please only arrive 10–15 minutes early for your classes.

    More information on access doors and times will be posted later this summer.

    Please call security at 905-815-4044 and ask to speak to the campus you wish to enter if you have been approved for access outside of the regular hours.

    Upon entering the building, every person must put on a face covering, sanitize their hands, tap their onecard and show security their green check mark on their Sheridan Alert! App.

  • Everyone coming to campus will be asked to complete a daily self-assessment on the Sheridan Alert! App.  The assessment will ask about COVID-19 symptoms, exposure to COVID-19, and travel history. This is a requirement by the Ministry of Colleges and Universities.

    You can download Sheridan Alert! for free in the App Store or Google Play.

    How to complete the self-assessment in Sheridan Alert:

    1. Click on “Coronavirus Disease COVID-19” and then select “COVID-19 Screening Assessment”
    2. Complete the assessment
    3. Show your result screen at the door
      • A green check mark means you do not seem to have any COVID-19 symptoms and can be on campus.
      • A red stop sign means we recommend you stay at home. Students can contact the Health Centre for support. Anyone can visit https://covid-19.ontario.ca to take a self-assessment and find out if you need to be tested for COVID-19, or contact your doctor.

    If you are unable to access the Sheridan Alert! app, please let Security know and they will screen you by asking the same questions in person during sign-in.

    You will be required to present your onecard upon entry to the College and you must have your onecard displayed at all times while on campus.

  • Please visit the Parking Updates page on Sheridan Central for the latest information for students and employees about parking on campus. Additional information can also be found on Sheridan’s Parking Services page.

Accessing Campus Services and Support

  • As Ontario continues to re-open, we will work in partnership with our public health and provincial partners to determine the extent to which our on-campus facilities such as our libraries and learning commons, studios, cafeterias and gyms will be available for use this fall. Please stay tuned for this information later this summer. 

    Bookstores will be open on campus. 

    Tutoring services will continue to take place online. View instructions for booking a tutor.
    Please also check out our Remote Learning page for a list of resources available to support your learning.

  • If you need support, email askanadvisor@sheridancollege.ca and we’ll connect  you with the appropriate support team (e.g., counselling, tutoring, academic accommodations support, advisors, health services, research help, etc.)

  • Updated instructions for obtaining your OneCard can be found on Sheridan Central.

  • For more information, please visit our Health Resources page. 
  • The Information Technology (IT) team will continue to support our learners primarily online.

    Remote support will cover all learners, faculty, staff from 7AM to 10PM, Mon to Fri at extension x 2150, or via Chat from the IT Website  or by email @ servicedesk@sheridancollege.ca

    Please see the following for more information.  

    For help with some tech basics: https://it.sheridancollege.ca/service-catalogue/tech-essentials/ 

    For information on device types for learning: https://it.sheridancollege.ca/laptop-requirements/index.html 

  • More information on faculty offices and times will be available later this summer. 

    Our faculty and staff are here to support your success and available to assist and answer questions remotely! A list of Faculty contacts is available on Sheridan Central.

COVID-19 Information, Symptoms, Testing and reporting procedures for students

  • If you feel unwell with COVID-19 symptoms, please do NOT come to campus. You are encouraged to:

    • Self-isolate (this means staying home and limiting contact with others as much as possible)
    • Contact the Health Centre for a virtual consultation.
    • Get tested for COVID-19. While waiting for the results, please do NOT come to campus.
    • Use the self-assessment tool developed by the Government of Ontario
    • Contact your health care practitioner

    Students should contact the Health Centre at 905-845-9430 ext. 5153. Your information will help us take steps to protect our community.  We will not share your name or other identifying information in our notification to other Sheridan members.

    If you feel ill while on campus, please leave the campus and self-isolate immediately. Self-isolation means staying home and limiting contact with others as much as possible. You are encouraged to contact the Health Centre for a virtual consultation.

  • For the most up-to-date information in Ontario, please visit the dedicated webpage created by the government of Ontario to educate the public regarding the Coronavirus.
    Additional resources:

  • Students are encouraged to review the information from their providers:

  • Given the increased demands on our public health system, the need for students to provide medical (sick) notes is immediately suspended.

  • You are required to self-isolate at home. Do not leave except to be assessed by a health care provider, to get tested, or for a medical emergency. Stay in a room separate from others in your house.

    As a reminder, COVID-19 is a viral illness that can cause symptoms similar to a cold or flu, and may include:

    • Fever 
    • Shortness of breath
    • Sore Throat
    • Not feeling well (tiredness or sore muscles)
    • New or worsening cough
    • New loss of taste or smell
    • Headache
    • Runny nose, stuffy nose
    • Vomiting, diarrhea, abdominal pain

    Take the following steps if you have developed symptoms and have been on campus, or if you have symptoms and you have on-campus classes:

    • Inform Sheridan if you have developed symptoms. Please contact the Sheridan Student Health Centre at 905-845-9430 ext. 5153. 
    • Visit the Sheridan Student Health Centre (905-845-9430 ext. 5153) or a local assessment centreto get tested for COVID-19. If you believe your symptoms are due to a cause other than COVID-19 such as, a pre-existing or alternate medical condition, contact your primary health care provider for assessment. COVID-19 testing is free, and you do not need an Ontario health card. Please visit the provincial website to find your closest location to get a COVID-19 test. Students can be tested at the Sheridan Student Health Centre.
    • While waiting for your test result, you and your household members (partner, children, parents, roommates, etc.) must remain in self-isolation until your test results come back. This also means that if your household members were tested for COVID-19, you must remain in self-isolation until your family members’ test results come back.
    • Get medical help if you need it:
      • CALL BEFORE YOU GO to the hospital or doctor’s office to tell them you have COVID-19 like symptoms.
      • If you are severely ill and you need to call 911, tell the operator you have COVID-19 like symptoms.

    Sheridan employees are asked to refer to the employee guidelines for reporting posted to Sheridan Central.

  • Please stay home. Students should contact the Sheridan Student Health Centre at 905-845-9430 ext. 5153 as soon as possible so that we can provide you with the support and guidance you may need.

    Sheridan employees are asked to refer to the employee guidelines posted to Sheridan Central.

  • Students are encouraged to let Sheridan know about  COVID-19 symptoms or diagnosis by contacting the Health Centre at 905-845-9430 ext. 5153. Specifically, please let us know:

    • If you get sick up to 48 hours after being on the campus
    • If you get sick while on campus
    • You tested positive with COVID-19 in the past 2 weeks (14 days).

    Your reporting will help us keep everyone safe because Sheridan can make sure to clean and disinfect all areas you visited. We may notify others to look out for COVID-19 symptoms if they were on campus at the same time as you. We will not share your name or other identifying information in our notification to other Sheridan members.

  • If you have been tested for COVID-19 and the result is negative, you can come back to campus after your symptoms improve. However, you should still self-isolate for 14 days if:

    • you had an exposure to COVID-19 (e.g., through family members or close physical contact with others who have COVID-19) or
    • traveled outside of Canada in the past 14 days.
  • If you have tested positive for COVID-19, local public health will follow up with you directly. You must follow their directives and please do NOT return to campus for 14 days from the date when your COVID-19 symptoms began; or for 14 days from the COVID-19 test date if you do not have any symptoms.

    You are also encouraged to let Sheridan know about your diagnosis by contacting the Health Centre at 905-845-9430 ext. 5153 so we may take the necessary precautions to protect our community.

  • As per Sheridan’s COVID-19 Symptoms and Diagnosis Reporting Procedure, Sheridan community members will be notified of a possible exposure to COVID-19 if one or more of the following has occurred:

    • A Sheridan community member or employee with symptoms of COVID-19 was on Sheridan property in the last 48 hours before the symptoms began;
    • A Sheridan community member or employee with a COVID-19 diagnosis was on Sheridan property in the 14 days prior to when COVID-19 Symptoms started, or in the 14 days prior to the COVID-19 test date; or
    • Sheridan has been instructed by the local or provincial public health authorities to notify Sheridan Community Members and Employees.

    Everyone is strongly encouraged to download and use the COVID Alert mobile app launched by the Government of Canada. With this app, you will get a phone alert if you may have been exposed to COVID-19, and let others know if you test positive without sharing any personal information.

  • For contact tracing reasons, we require you to use designated entrances (scroll down for entrance locations) and tap your onecard upon entry to Sheridan so we know you were here. Given the numerous safety measures in place (including daily screening, mask requirements, physical distancing, enhanced cleaning and disinfection, and increased ventilation), on-campus interactions are generally deemed to be low risk for COVID-19.

    In the event of an exposure to COVID-19 on campus, Sheridan College and/or Peel Public Health (Davis students) or Halton Region Public Health (Trafalgar students) will conduct an investigation, after which time we will directly contact individuals who are impacted. These contacts will be provided specific instructions via their SLATE email. Please be sure to check your SLATE e-mail account regularly.

    If you test positive for COVID-19, you may receive a letter from a public health unit with instructions about how to communicate with others about your positive test result.

    • If you receive a letter or e-mail from a public health unit, we ask that you notify the Sheridan Student Health Centre at 905-845-9430 x5153 immediately and prior to distributing the letter or e-mail to other Sheridan community members.
    • Through Sheridan’s contact tracing protocols, we can assist you with identifying the recipients and distribution.
    • If you receive a letter or an e-mail indicating that you were a close contact of someone who tested positive for COVID-19, please stay at home and notify the Sheridan Student Health Centre at 905-845-9430 x5153.

    Sheridan employees are asked to refer to the employee guidelines posted to Sheridan Central.

  • All positive cases of COVID-19 that are connected to our campuses during their period of communicability (i.e. the time period when someone with COVID 19 can spread it to others), will continue to be tracked on our website. Specifically, the website will track cases that were on campus:

    • 48 hours prior to onset of symptoms to 10 days after onset of symptoms; and 
    • 48 hours prior to date of test to 10 days after the test date if the case has no symptoms.
  • We understand that this may be concerning. For our students, confidential counselling is available 24 hours a day, seven days a week from EmpowerME or KeepMeSafe. You can also book a virtual appointment with our Counsellors by contacting askanadvisor@sheridancollege.ca.

    As COVID-19 remains a persistent threat in our community, please continue to maintain physical distancing, wear a mask and practice good hand cleaning to reduce the risk of future infections. As situations quickly evolve, please continue to visit our COVID-19 page for the most up-to-date information regarding COVID-19 at Sheridan.

Campus Residence questions

  • Please review the Sheridan Residence COVID-19 FAQs page for the latest information.

International Student questions

Quarantine questions

If I have further questions, who can I ask?

Please email your inquiries to careandwellness@sheridancollege.ca

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