COVID-19 and Return to Campus Questions
Updated: May 12, 2021
Health & Safety Precautions
What steps is Sheridan taking to ensure our health, wellness and safety on campus?
Sheridan is taking numerous steps to re-open our campuses gradually and safely to limited numbers of staff and students. Our health and safety measures include:
- Ensuring everyone in class has ample room for physical distancing.
- Actively screening everyone on campus to make sure they are healthy and well to participate in class.
- Completing Sheridan’s COVID-19 training by all faculty members, staff, employees, and students.
- Determining the flow of people through buildings to avoid congestion.
- Providing medical masks for students and employees.
- Providing eye protection for students and employees who will be within two metres of each other for more than transient interactions (e.g. passing by others).
- Implementing a schedule for enhanced cleaning and disinfection.
- Limiting the use of shared objects and planning for cleaning between uses.
- Installing signage that promotes measures to protect oneself and others.
- Remaining stringent on occupancy limits in all areas of the campus.
- Creating well-defined plans for safety within and beyond classrooms, studios, labs and open spaces.
For more information about health and safety measures on campus, please visit our Health, Safety and Reporting page.
What do I do if I have COVID-19 symptoms today but feel better tomorrow? Can I come to campus tomorrow?
In general, no. If anyone (student, staff, or faculty) develops COVID-19 symptoms, they must leave the campus immediately and self-isolate, and are strongly encouraged to get tested. While waiting for the test results, you are to remain in self-isolation and must not attend campus. If you do not wish to be tested, you need to self-isolate for 10 days after the symptoms started. After 10 days, you can stop isolating if you no longer have a fever and if you do not have any other COVID-19 symptoms. However, you should continue to practice physical distancing and good hand hygiene. If you continue to be unwell after 14 days, you are strongly encouraged to contact your health care provider.
Who will be coming back to campus this semester?
Following a thorough review of program requirements and stringent health and safety planning over the summer, we will be welcoming back students and employees directly involved in hybrid programs. This refers to programs which include an in-person teaching component, which is necessary in order to meet academic learning objectives.
Employees returning to campus to support delivery of these programs include faculty members involved in in-person teaching, staff who directly support in-person program delivery, Security, Facilities, food services, and essential Information Technology staff.
Are masks required on campus?
Yes. It is now a requirement for all people coming onto campus to wear a mask or face covering at all times, except when eating or drinking (while appropriately physically distanced). All students registered in hybrid programs will receive a care kit, which includes two reusable masks. All employees will receive one reusable mask. Students taking classes on campus will be provided with mandatory medical-grade masks to wear during in-person instruction.
Wear your non-medical face mask when entering the campus (during active screening, and hallway travel to classroom/work location).
All employees and students will be provided with and required to use a Sheridan-issued medical mask following their arrival. The medical masks will be available at the entrance in classrooms or in office locations.
For more information regarding face masks, please visit our Health, Safety and Reporting page.
How should I switch my non-medical mask to a Sheridan-issued medical mask?
Once you receive a medical mask in your class, you can temporarily remove the non-medical mask you wore to campus to put on the medical mask. During this time, everyone must stand at least two metres (2 m) apart from one another and remain stationary. The short period of time when the masks are being switched is not considered a significant risk by Public Health. Double-masking is not necessary and wearing a medical mask over a non-medical mask is not recommended at this time.
Do I have to wear eye protection on campus?
If you will occasionally be within two metres of other people for more than a transient interaction (e.g. passing by others), eye protection (i.e. a face shield, safety glasses or safety goggles) is required.
Are my prescription eye glasses considered eye-protection?
No. Eye protection includes a face shield, safety glasses, or safety goggles.
I’m uncomfortable wearing a mask or cannot wear one for medical reasons; what alternatives are there?
All Sheridan community members are required to wear a face mask while in any indoor common space or enclosed space occupied by more than one person.
The mask shall cover their mouth, nose and chin.
While Sheridan requires the wearing of a face mask, we recognize that not all Sheridan community members are able to wear a mask or face covering due to living with a visible or invisible disability, or experiencing chronic illness.
Please note that in order to request an accommodation you are required to outline the functional restrictions and limitations of your disability in order to receive appropriate accommodations. A disability diagnosis does not need to be specified or confirmed by a medical practitioner. You can arrange an accommodation as per the following:
- Students requesting accommodation due to disability-related reasons should contact Accessible Learning (firstname.lastname@example.org).
- Employees requesting accommodation due to disability-related reasons should refer to the Workplace Accommodation Policy and contact the Workplace Abilities Office (email@example.com).
- Other requests for accommodation will be addressed as needed. Further information about the duty to accommodate is available by contacting the Centre for Equity and Inclusion (firstname.lastname@example.org).
What will physical distancing look like on campus?
Physical distancing precautions on campus will include:
- Signage and floor decals to encourage our community members to maintain a safe 6-ft distance in lineups for food services, and directing foot traffic in narrow corridors and stairwells
- Designated, separated seating in cafeterias and common areas
- Reconfigured classrooms and labs with maximum occupancy and furniture positioned to accommodate safe use and physical distancing
- Reduced number of students in class to maintain a safe 6-ft distance from each other
- Specific spaces and seats marked with “use” and “do not use” for physical distancing
- Designated entrance and exit in studios, laboratories, and workshops, where possible
- Strict observance of class start and end times to vacate the previous class before the next class begins
- Plexiglass in spaces where physical distancing may be challenging
There are lot of concerns right now in regard to air quality in academic institutions. What is Sheridan doing to address these?
All heating, ventilation and air-conditioning (HVAC) systems have been designed to meet applicable codes, standards and guidelines set by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), The Technical Safety and Standards Authority (TSSA) and Ontario Building Code.
- HVAC units are routinely inspected by Facilities staff to ensure proper working condition.
- Air pulled from spaces within our buildings is mixed with a high percentage of fresh air, depending on outdoor conditions; it is then filtered to remove very-fine particulates before it is supplied back to the building interior.
- We have increased airflow to all occupied spaces so that stale room air is entirely replaced with fresh air every 10 minutes or less.
- We have programmed air systems to start two hours before and after occupied times to completely flush the building with fresh air.
- We continue to closely monitor temperature, humidity and air quality to ensure that spaces are comfortable and healthy.
- We perform cleaning of air handling unit interiors and change filters several times per year.
- We have implemented measures to reduce the spread of airborne contaminants, including identifying and reducing drafts and air streams from ductwork supplies.
Will local HEPA filters be installed in frequently-used college spaces?
Portable HEPA filtration devices work by passing air within a space through a filter. This function is performed in Sheridan’s buildings through the central HVAC system, which is also filtered and is designed to regularly bring in fresh air rather than recirculating air within the room.
The HVAC systems are designed to bring diffused air into each space. Portable units include small fans that induce local drafts, and high-velocity airflow may compromise our two-meter social distancing guidance.
Campus Access Procedures
I have classes on campus, what do I need to do when I arrive for the first time?
For new students arriving on campus for the first time, please enter campus at one of the entrances listed below, and ensure that you bring your onecard, since Sheridan staff will ask you to “tap” it on a terminal for contact tracing purposes. You must have your onecard to enter campus and will need to make an appointment with onecard prior to arriving on campus if you don’t have your card at onecard.sheridancollege.ca.
Please follow the signs and messages that have been posted to direct you and keep you safe. Please only arrive 10–15 minutes early for your classes.
Campus Entrances Open Trafalgar B wing entrance Monday – Friday
7:00 a.m. – 7:00 p.m.
HMC B wing entrance beside
the Municipal parking lot
Monday – Friday
7:30 a.m. – 7:30 p.m.
Davis B wing main entrance Monday – Friday
7:00 a.m. – 11:00 p.m.
A wing entrance Monday
12:00 p.m. – 7:00 p.m.
6:30 a.m. – 9:00 p.m.
6:30 a.m. – 10:00 p.m.
6:30 a.m. – 8:00 p.m.
6:30 a.m. – 8:00 p.m.
H wing entrance Monday
7:00 a.m. – 3:30 p.m.
7:00 a.m. – 9:00 p.m.
7:00 a.m. – 9:00 p.m.
7:00 a.m. – 9:00 p.m.
7:00 a.m. – 7:00 p.m.
On weekends and after hours, only the B wing entrances will be open.
Please call security at 905-815-4044 and ask to speak to the campus you wish to enter if you have been approved for access outside of the regular hours.
Upon entering the building, every person must put on a face covering, sanitize their hands, tap their onecard and show security their green check mark on their Sheridan Alert! App.
What procedures do I need to follow when coming to campus for my classes?
Everyone coming to campus will be asked to complete a daily self-assessment on the Sheridan Alert! App. The assessment will ask about COVID-19 symptoms, exposure to COVID-19, and travel history. This is a requirement by the Ministry of Colleges and Universities.
You can download Sheridan Alert! for free in the App Store or Google Play.
How to complete the self-assessment in Sheridan Alert:
- Click on “Coronavirus Disease COVID-19” and then select “COVID-19 Screening Assessment”
- Complete the assessment
- Show your result screen at the door
- A green check mark means you do not seem to have any COVID-19 symptoms and can be on campus.
- A red stop sign means we recommend you stay at home. Students can contact the Health Centre for support. Anyone can visit https://covid-19.ontario.ca to take a self-assessment and find out if you need to be tested for COVID-19, or contact your doctor.
If you are unable to access the Sheridan Alert! app, please let Security know and they will screen you by asking the same questions in person during sign-in.
You will be required to present your OneCard upon entry to the College and you must have your OneCard displayed at all times while on campus.
All students and employees who will be on campus for in-person classes and approved essential activities will receive a sticker to place on their OneCard. All entrants will put their mask on prior to entering the indoor security screening station, sanitize their hands and show security both the sticker on their OneCard and the green check mark on their Sheridan Alert App to gain entry into the building.
Based on my class schedule, how do I know if I need to be on campus or not?
If you see a room number in your schedule, it means you have a face to face class on campus, if you see TBA, it means you have a remote/online class.
If I have both face to face and online classes in the same day, can I stay on campus?
If you have to be on campus for more than one class, there are designated spaces you will be able to utilize that will have signage accordingly. There are some no-gathering spaces and you will still need to social distance.
Study rooms are also available on each campus:
- Davis – B222; maximum capacity of 10 students
- Trafalgar – C148B; maximum capacity of 8 students
- HMC – B222 & B224; maximum capacity of 15 students
For more information, please see the Campus Services page.
How do I complete a group assignment within Sheridan’s COVID-19 physical distancing guidelines?
Some in-person courses include assignments for groups of up to three people. Students have access to designated studios on campus for completion of their assignments and are encouraged to meet in these spaces only. Anyone on campus is required to follow the health and hygiene regulations in place (checking in with your onecard, regular handwashing, physical distancing and wearing a mask/face coverings). Students are discouraged from gathering in private residences during the pandemic. Any students in virtual courses that require group work are expected to complete it online.
What do I need to know about parking on campus?
Accessing Campus Services and Support
What resources are available to support my learning while campuses are closed?
While our physical Library and Learning Services spaces remain closed, we're very much available to support your needs by phone and/or online delivery methods. If you need support, email email@example.com and we’ll connect you with the appropriate support team.
We appreciate that wanting to stay on top of COVID-19 updates may also be distracting. If you’re feeling anxious and want to connect with someone, we’re only an email away: firstname.lastname@example.org
How do I access student supports such as advising and counselling?
While our on-campus locations are closed, we are very much available to support your needs by phone and/or online delivery methods. If you need support, email email@example.com and we’ll connect you with the appropriate support team (e.g., counselling, tutoring, academic accommodations support, advisors, health services, research help, etc.)
Please visit our Modified Services page for more information.
How do I get my OneCard?
Will food services be open on campus?
Are Sheridan’s Health Centres open?
The Health Centres at the Davis and Trafalgar campuses will be open by appointment only, after a virtual consultation. The Hazel McCallion Campus Health Centre remains closed. For more information, please visit our Health Resources page.
What IT supports will be available for use?
The Information Technology (IT) team will continue to support our learners primarily online.
Please see the following for more information.
For help with some tech basics: https://it.sheridancollege.ca/service-catalogue/tech-essentials/
For information on device types for learning: https://it.sheridancollege.ca/laptop-requirements/index.html
Will the Library and Learning Commons be open for use?
The physical library and Learning Commons spaces will remain closed, but Sheridan’s Library & Learning Services teams will be supporting the Sheridan community remotely during our regular hours of operation. Please connect with us via Email or Chat with Us.
For more information, please visit Library & Learning Services.
Will my faculty members’ offices be open for office hours?
In order to minimize the number of employees on campus this Fall and reduce the risk of exposure, most of Sheridan’s faculty and staff continue to work remotely. This means all Faculty offices will remain closed to in-person visitors/traffic.
Our faculty and staff are here to support your success and available to assist and answer questions remotely! A list of Faculty contacts is available on Sheridan Central.
COVID-19 Information, Symptoms, Testing and reporting procedures for students
What do I do if I have COVID-19 symptoms?
If you feel unwell with COVID-19 symptoms, please do NOT come to campus. You are encouraged to:
- Self-isolate (this means staying home and limiting contact with others as much as possible)
- Contact the Health Centre for a virtual consultation.
- Get tested for COVID-19. While waiting for the results, please do NOT come to campus.
- Use the self-assessment tool developed by the Government of Ontario
- Contact your health care practitioner
Students should contact the Health Centre at 905-845-9430 ext. 5153. Your information will help us take steps to protect our community. We will not share your name or other identifying information in our notification to other Sheridan members.
If you feel ill while on campus, please leave the campus and self-isolate immediately. Self-isolation means staying home and limiting contact with others as much as possible. You are encouraged to contact the Health Centre for a virtual consultation.
Where can I find reliable and up-to-date information on the coronavirus pandemic?
For the most up-to-date information in Ontario, please visit the dedicated webpage created by the government of Ontario to educate the public regarding the Coronavirus.
I have COVID-19 questions about my health insurance policy and coverage. Where can I find the most up-to-date information?
I'm sick. Do I need to provide my instructors with a medical note?
Given the increased demands on our public health system, the need for students to provide medical (sick) notes is immediately suspended.
What should I do if I have symptoms?
You are required to self-isolate at home. Do not leave except to be assessed by a health care provider, to get tested, or for a medical emergency. Stay in a room separate from others in your house.
As a reminder, COVID-19 is a viral illness that can cause symptoms similar to a cold or flu, and may include:
- Shortness of breath
- Sore Throat
- Not feeling well (tiredness or sore muscles)
- New or worsening cough
- New loss of taste or smell
- Runny nose, stuffy nose
- Vomiting, diarrhea, abdominal pain
Take the following steps if you have developed symptoms and have been on campus, or if you have symptoms and you have on-campus classes:
- Inform Sheridan if you have developed symptoms. Please contact the Sheridan Student Health Centre at 905-845-9430 ext. 5153.
- Visit the Sheridan Student Health Centre (905-845-9430 ext. 5153) or a local assessment centreto get tested for COVID-19. If you believe your symptoms are due to a cause other than COVID-19 such as, a pre-existing or alternate medical condition, contact your primary health care provider for assessment. COVID-19 testing is free, and you do not need an Ontario health card. Please visit the provincial website to find your closest location to get a COVID-19 test. Students can be tested at the Sheridan Student Health Centre.
- While waiting for your test result, you and your household members (partner, children, parents, roommates, etc.) must remain in self-isolation until your test results come back. This also means that if your household members were tested for COVID-19, you must remain in self-isolation until your family members’ test results come back.
- Get medical help if you need it:
- CALL BEFORE YOU GO to the hospital or doctor’s office to tell them you have COVID-19 like symptoms.
- If you are severely ill and you need to call 911, tell the operator you have COVID-19 like symptoms.
Sheridan employees are asked to refer to the employee guidelines for reporting posted to Sheridan Central.
What should I do if someone in my house has tested positive for COVID-19?
Please stay home. Students should contact the Sheridan Student Health Centre at 905-845-9430 ext. 5153 as soon as possible so that we can provide you with the support and guidance you may need.
Sheridan employees are asked to refer to the employee guidelines posted to Sheridan Central.
Do I need to let Sheridan know if I have symptoms of COVID-19?
Students are encouraged to let Sheridan know about COVID-19 symptoms or diagnosis by contacting the Health Centre at 905-845-9430 ext. 5153. Specifically, please let us know:
- If you get sick up to 48 hours after being on the campus
- If you get sick while on campus
- You tested positive with COVID-19 in the past 2 weeks (14 days).
Your reporting will help us keep everyone safe because Sheridan can make sure to clean and disinfect all areas you visited. We may notify others to look out for COVID-19 symptoms if they were on campus at the same time as you. We will not share your name or other identifying information in our notification to other Sheridan members.
I got tested for COVID-19 and the test came back negative. May I return to campus?
If you have been tested for COVID-19 and the result is negative, you can come back to campus after your symptoms improve. However, you should still self-isolate for 14 days if:
- you had an exposure to COVID-19 (e.g., through family members or close physical contact with others who have COVID-19) or
- traveled outside of Canada in the past 14 days.
I’ve tested positive for COVID-19. What must I do?
If you have tested positive for COVID-19, local public health will follow up with you directly. You must follow their directives and please do NOT return to campus for 14 days from the date when your COVID-19 symptoms began; or for 14 days from the COVID-19 test date if you do not have any symptoms.
You are also encouraged to let Sheridan know about your diagnosis by contacting the Health Centre at 905-845-9430 ext. 5153 so we may take the necessary precautions to protect our community.
If someone at Sheridan has been diagnosed with COVID-19, will Sheridan inform me?
As per Sheridan’s COVID-19 Symptoms and Diagnosis Reporting Procedure, Sheridan community members will be notified of a possible exposure to COVID-19 if one or more of the following has occurred:
- A Sheridan community member or employee with symptoms of COVID-19 was on Sheridan property in the last 48 hours before the symptoms began;
- A Sheridan community member or employee with a COVID-19 diagnosis was on Sheridan property in the 14 days prior to when COVID-19 Symptoms started, or in the 14 days prior to the COVID-19 test date; or
- Sheridan has been instructed by the local or provincial public health authorities to notify Sheridan Community Members and Employees.
Everyone is strongly encouraged to download and use the COVID Alert mobile app launched by the Government of Canada. With this app, you will get a phone alert if you may have been exposed to COVID-19, and let others know if you test positive without sharing any personal information.
How does the contact tracing process work at Sheridan?
For contact tracing reasons, we require you to use designated entrances (scroll down for entrance locations) and tap your OneCard upon entry to Sheridan so we know you were here. Given the numerous safety measures in place (including daily screening, mask requirements, physical distancing, enhanced cleaning and disinfection, and increased ventilation), on-campus interactions are generally deemed to be low risk for COVID-19.
In the event of an exposure to COVID-19 on campus, Sheridan College and/or Peel Public Health (Davis students) or Halton Region Public Health (Trafalgar students) will conduct an investigation, after which time we will directly contact individuals who are impacted. These contacts will be provided specific instructions via their SLATE email. Please be sure to check your SLATE e-mail account regularly.
If you test positive for COVID-19, you may receive a letter from a public health unit with instructions about how to communicate with others about your positive test result.
- If you receive a letter or e-mail from a public health unit, we ask that you notify the Sheridan Student Health Centre at 905-845-9430 x5153 immediately and prior to distributing the letter or e-mail to other Sheridan community members.
- Through Sheridan’s contact tracing protocols, we can assist you with identifying the recipients and distribution.
- If you receive a letter or an e-mail indicating that you were a close contact of someone who tested positive for COVID-19, please stay at home and notify the Sheridan Student Health Centre at 905-845-9430 x5153.
Sheridan employees are asked to refer to the employee guidelines posted to Sheridan Central.
How will I know about cases connected to Sheridan?
All positive cases of COVID-19 that are connected to our campuses during their period of communicability (i.e. the time period when someone with COVID 19 can spread it to others), will continue to be tracked on our website. Specifically, the website will track cases that were on campus:
- 48 hours prior to onset of symptoms to 10 days after onset of symptoms; and
- 48 hours prior to date of test to 10 days after the test date if the case has no symptoms.
Where can I get support or information on the current situation on campus?
We understand that this may be concerning. For our students, confidential counselling is available 24 hours a day, seven days a week from EmpowerME or KeepMeSafe. You can also book a virtual appointment with our Counsellors by contacting firstname.lastname@example.org.
As COVID-19 remains a persistent threat in our community, please continue to maintain physical distancing, wear a mask and practice good hand cleaning to reduce the risk of future infections. As situations quickly evolve, please continue to visit our COVID-19 page for the most up-to-date information regarding COVID-19 at Sheridan.
Campus Residence questions
I would like to live in Residence during the 2020-2021 academic year. Where can I find the latest information, procedures and safety measures?
International Student questions
Where can I find information for new or returning international students?
Where can I find information about Quarantine?
If I have further questions, who can I ask?
Please email your inquiries to email@example.com