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COVID-19 and Return to Campus Questions

Updated: October 14, 2021

General Campus-Wide Vaccine Requirement

  • Throughout the pandemic, Sheridan’s response has been guided by an unwavering commitment to protect the health and holistic wellbeing of our entire learning community.

    On August 18, all Ontario postsecondary institutions received direction from Ontario’s Chief Medical Officer of Health about immunization policies the education sector – including postsecondary institutions. These new protocols require all Ontario colleges and universities to put in place vaccination requirements for everyone accessing campus. 

    Requiring everyone who comes to campus to be fully vaccinated further supports Sheridan's work to ensure a safe return to in-person instruction. These existing measures include mandatory mask requirements, upgraded ventilation in our buildings, enhanced cleaning and sanitizing protocols, way-finding signage, controlled access and contact tracing procedures. 

  • Beginning on September 1, all students and employees will be able to upload their vaccination records to a secure document management platform that ensures data integrity and security. The link will be shared prior to September 1, through an email sent by, which may be shown in your inbox as “helpdesk” with a subject line of “Your access to Verified”. 

    October 15 is the deadline for uploading vaccination records. Anyone who has not submitted proof of full vaccination by that date will be denied access to campus unless they have received a vaccine accommodation from Sheridan.   

    Students in residence can expect to receive separate communications regarding updated immunization verification procedures and our move to the Synergy Gateway platform. The deadline for students in residence to receive their second dose remains September 17. 

    Instructions on how to retrieve vaccination receipts from Ontario are here. Those who do not have valid proof of vaccination will be required to participate in rapid antigen testing on a frequency which will be determined by public health guidelines 

  • Yes - an option will exist for individuals to apply for an exemption.

    Individuals who need to come to campus but have not uploaded vaccine records – including anyone who has applied for or received vaccine accommodation from Sheridan – must participate in onsite, rapid screening for COVID-19. A negative screening result will be required to gain access to campus.  Screening will be required once per week. Our partner, Global Health Solutions, will be on campus starting on September 7 to perform the screening and to administer follow up testing should a screening result come back positive.

  • Individuals may seek vaccine accommodation for medical/disability, creed, or other grounds protected under the Ontario Human Rights Code. To begin the process to apply for accommodation, please download a fillable form from the Synergy Gateway platform. The link to the platform can be found in the email from Synergy Gateway sent to your Sheridan address.  

    Creed/religious-based accommodations: 

    A designated Sheridan rep will then connect with you.

    Medical accommodations:
    • Students: Download the medical accommodation form from Synergy, fill it out, and upload to the Synergy platform. 
    • Employees: Download the medical accommodation form from Synergy, fill it out, and send it to

    Exemption requests will be reviewed on a case-by-case basis. Sheridan will work with the individual seeking exemption and comply with all applicable legislation, including Ontario Human Rights Code to provide an accommodation.  Please note that it may take up several business days to process an accommodation request.

  • Yes. Individuals whose programs do not have a remote delivery option and who may have received a refusal for a medical or code-based accommodation request from vaccination can apply for an exception to obtain a refund as per Sheridan’s Fees Refund/Reversal of Charge Appeal Policy/Procedure for Students. Students whose accommodation request was refused after the official September 20, 2021 tuition refund deadline are asked to begin the refund application process by completing the Application for Term or Complete Program Withdrawal on myStudentCentre and submit a copy of their refusal along with the Application for Fees Refund/Reversal of Charges. If approved, students will be entitled to a full refund minus their non-refundable fees.

  • We will accept COVID-19 vaccine series that are listed for emergency use by the World Health Organization or approved by Health Canada.

    Please review the following guidance from the Ministry of Health for different scenarios involving vaccines received abroad.

    Approved vaccines in Canada
    List of World Health Organization’s COVID-19 vaccines

  • Please review the following guidance from the Ministry of Health for different scenarios involving vaccines received abroad.

  • A person is considered to be fully vaccinated against COVID-19 when it has been at least 14 days since they received their final dose of a COVID-19 vaccine series and they had:

    • A full series of a COVID-19 vaccine or any combination of COVID-19 vaccines approved for use by Health Canada; or
    • One or two doses of a COVID-19 vaccine not approved for use by Health Canada, followed by one dose of a COVID-19 mRNA vaccine approved for use by Health Canada; or
    • Three doses of a COVID-19 vaccine not approved by use by Health Canada.
  • Please ensure you check your spam or junk folder. 

    The email will come from with the subject line, "Your access to Verified".

    For students coming to campus for the Winter 2022 term:  

    Starting November 10, 2021: students who have paid their fees for the Winter term, including those eligible to return but haven’t uploaded their vaccine documents or were not attending the Fall term, will receive an email invitation from Synergy to upload their documents.  

    • Please upload you documents no later than December 15, 2021
    • All requests for vaccine accommodations must be submitted by December 8, 2021.
  • Synergy provides a help desk service Monday to Friday from 10:00am to 3:00pm EST. 

    The helpdesk operates on a ticket based system and all inquiries are answered by email. You can submit a help desk ticket at

    Please ensure you log in with the credentials specified in the email from Synergy Gateway. 

    The turnaround time  for helpdesk requests for is 24-48 hours. Please note it can take three to five business days for Synergy to provide users with a status update/proof of vaccination certificate. Accommodation requests may take longer. Delays will occur if a user does not complete the all of the steps involved in uploading their vaccination/accommodation forms or does not respond promptly to communications from Synergy. 

  • If you have forgotten your password, or cannot find the original email from Synergy Gateway, follow the steps below:

    Go to

    Select the "Forgot Password/Resend Password" link and follow the instructions. 

    Enter your email address that was used to create your account in the "Request Password" popup window.

    IMPORTANT – In the email field use email address NOT your address when requesting a password.

    Check your email for '' with the title:  "Your Access to Verified".

    Open the email and select the "ACTIVATION" link.

    Follow the instructions to reset your password.

  • Please note it can take three to five business days for Synergy to provide users with a status update/proof of vaccination certificate. 

  • Requests to reset your password are processed immediately. You can request a password reset through the Synergy login page

  • Effective November 22, the hours for rapid antigen testing at each campus are as follows:

    HMC – Monday and Wednesdays ONLY – 8AM to 12PM

    Davis and Trafalgar – Tuesdays and Thursday ONLY – 8AM to 4PM

    Testing is only available to those who are required to participate in rapid antigen testing. Please see our Campus Access page for more information.

    Privacy areas will be available for testing. After completing the rapid antigen test, you will need to wait in the cubicle until you receive your test results. Plan for antigen testing to take about 30 minutes each time.

    Antigen testers will provide results to students and staff on-site.

    Please note that testing is not required for every visit to campus, but must be conducted once per week

    Students and employees should allow for at least 30 minutes to get through the doors during the first few weeks.

    To expedite access to campus:

    • Be prepared with your completed COVID-19 screening on the Sheridan Alert! App
    • Have uploaded your vaccine documents to the Synergy Gateway platform

    Rapid antigen testing needs to be completed once a week. Students who are required to complete the antigen test do not have to take it before you class. You can do it after class if that’s easier.

    Those who are only coming to campus on the weekends will need to come during the week to partake in the testing. 

    Sheridan encourages all community members to get vaccinated.

Program Delivery Modes and Return to Campus

  • Survey has been sent out to students in programs where this is a choice between hybrid and remote delivery. For more information on start-of-term timelines, please visit: 
  • Sheridan’s plans for in-person instruction and facilities access are guided by the provincial regulations for post-secondary institutions contained in the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020. You can review the regulations for Step 3 of reopening here.

    In addition, we must also follow guidance from the Ministry of Health and any local public health orders, as applicable, such as these in Halton Region and in Peel Region.

    These regulations contain specific protocols for the number of students and instructors allowed in indoor spaces, and these vary by discipline. They are also subject to change as local and provincial transmission rates fluctuate. When determining the mode of delivery for each program and course ahead of time, our academic planning teams must adhere to these regulations while ensuring learning outcomes will be met.

  • Sheridan’s campuses have re-opened to welcome students, faculty and staff on-campus for in-person delivery of specific programs, so campus security and building operating fees are necessary. Your onecard and IT general technology fees support services that are currently operating virtually and you have access to.
  • We encourage students who are considering to withdraw for one or more semesters to connect with an advisor at If you’ve already done so, please refer to the myOTR Withdrawal Process for further information. 
  • If the mode of delivery for your program indicates says “Both”, this means that the program will offer courses virtually and in-person. Students were either sent a survey to indicate their preference, or will select during their enrolment appointment. This process is, it is first- come, first- served, and based on availability as in-person space may be limited. Those students who did not indicate a preference will be registered in virtual classes. 
  • Sheridan may need to change plans for on-campus/in-person learning, subject to government, licensing bodies' directives, public health directives and/or additional health and safety guidelines. 
  • Please inquire about accommodations by emailing These are being handled in coordination with academic teams. 
  • Tuition will remain the same for all program modes of delivery. Program fees may be adjusted where applicable. These will be reflected on your account summary at a later date. 
  • For domestic students, tuition was decreased by 10% in 2019/20 and tuition fees for 2020/21 and 21/22 are frozen at the lowered rates. Sheridan continues to receive government funding for domestic learners, which helps to subsidize the cost of tuition for domestic students. 

    Tuition covers the cost of providing instruction, assessment, virtual learning technology, and academic support that students will still receive as part of their studies. These costs do not change whether a course is delivered in-person or remotely/online. It is not cheaper for Sheridan to run a course remotely because remote instruction still requires professors to deliver the course, undertake assessments, evaluations and advising, provide office hours and offer the same type of support that would typically be involved in person. 

    While tuition is not being reduced, the overall cost of enrolment may be reduced as a result of possible reductions to program fees.

  • How a course is taught – whether synchronous or asynchronous – will be available once course details have been published to SLATE, Sheridan’s learning platform just before the Fall Term begins.   

    Synchronous means that instructors are teaching to their class at the same time each week. Asynchronous may include recorded lectures and can be accessed at any time.    
  • Program modes of delivery vary based on in-person learning requirements that can’t be replicated in a virtual environment. Programs with mandatory in-person learning are offered in a hybrid mode. If labs and other in-person learning isn’t a requirement of a program, these factors influenced the decision to keep these programs fully remote. 

    We are optimistic that with increased rates of vaccination, lower rates of infection and greater immunity, we can increase on-campus activity for Winter Term 2022 beyond what has been possible to date in 2020 and 2021, while continuing to respect public health measures. 
  • These flexible learning options are offered based on factors such as the content of the curriculum and availability of campus space to deliver a hybrid option, keeping in mind public health and safety directives that are in place.
  • Sheridan does have an accommodation process, and these requests will be handled on a 1:1 basis in coordination with your Associate Dean and Program Coordinator. Please email with your request. 
  • Your program will remain in the same mode of delivery from the start of term to the end of term unless we are required by Public Health to restrict access to campus. Delivery modes may change from Fall 2021 to Winter 2022.  

    We are optimistic that with increased rates of vaccination, lower rates of infection and greater immunity, we can increase on-campus activity for Winter 2022 while continuing to respect public health measures. 
  • As Ontario continues to re-open, we will work in partnership with our public health and provincial partners to determine the extent to which our on-campus facilities such as our libraries and learning commons, studios, cafeterias and gyms will be available for use this fall. Please stay tuned for this information before start of term. 

    Bookstores will be open on campus.

Health & Safety Precautions

  • Sheridan is taking numerous steps to re-open our campuses gradually and safely. Our health and safety measures include:

    • Ensuring everyone in class has ample room for physical distancing.
    • Actively screening everyone on campus to make sure they are healthy and well to participate in class.
    • Completing Sheridan’s COVID-19 training by all faculty members, staff, employees, and students.
    • Determining the flow of people through buildings to avoid congestion.
    • Providing medical masks for students and employees.
    • Providing eye protection for students and employees who will be within two metres of each other for more than transient interactions (e.g. passing by others).
    • Implementing a schedule for enhanced cleaning and disinfection.
    • Limiting the use of shared objects and planning for cleaning between uses.
    • Installing signage that promotes measures to protect oneself and others.
    • Remaining stringent on occupancy limits in all areas of the campus.
    • Creating well-defined plans for safety within and beyond classrooms, studios, labs and open spaces.

    For more information about health and safety measures on campus, please visit our Health, Safety and Reporting page.

  • Yes. It is now a requirement for all people coming onto campus to wear a medical mask or face covering at all times, except when eating or drinking (while appropriately physically distanced). Students taking classes on campus will be provided with mandatory medical-grade masks to wear while on campus.

    All employees and students will be provided with and required to use a Sheridan-issued medical mask upon arrival. The medical masks will be available at the entrance from security. 

    For more information regarding face masks, please visit our Health, Safety and Reporting page.

  • Once you receive a medical mask at the entrance, you can temporarily remove the non-medical mask you wore to campus to put on the medical mask. During this time, everyone must stand at least two metres (2 m) apart from one another and remain stationary. The short period of time when the masks are being switched is not considered a significant risk by public health. Double-masking is not necessary and wearing a medical mask over a non-medical mask is not recommended at this time.

  • If you will be within two metres of other people for more than a quick, indirect interaction (such as passing by others), eye protection (i.e. a face shield, safety glasses or safety goggles) is recommended in all indoor spaces. Sheridan will provide you with eye protection. 

    We recommend that Faculty and staff wear the Sheridan-supplied eye protection while on campus when physical distancing cannot be maintained. 

  • No. Eye protection includes a face shield, safety glasses, or safety goggles.

  • All Sheridan community members are required to wear the Sheridan-supplied medical mask while on campus.

    The mask must cover your mouth, nose and chin.

    While Sheridan requires the wearing of a face mask, we recognize that not all Sheridan community members are able to wear a mask or face covering due to their living with a visible or invisible disability, or experiencing chronic illness.

    To request an accommodation you are required to outline the functional restrictions and limitations of your disability in order to receive appropriate accommodations. A disability diagnosis does not need to be specified or confirmed by a medical practitioner. You can arrange an accommodation as per the following:

    • Students requesting accommodation due to disability-related reasons should contact Accessible Learning (
    • Employees requesting accommodation due to disability-related reasons should refer to the Workplace Accommodation Policy and contact the Workplace Abilities Office (
    • Other requests for accommodation will be addressed as needed. Further information about the duty to accommodate is available by contacting the Centre for Equity and Inclusion (
  • Physical distancing precautions on campus will include:

    • Signage and floor decals to encourage our community members to maintain a safe 6-ft distance in lineups for food services, and directing foot traffic in narrow corridors and stairwells
    • Designated, separated seating in cafeterias and common areas
    • Reconfigured classrooms and labs with maximum occupancy and furniture positioned to accommodate safe use and physical distancing
    • Reduced number of students in class to maintain a safe 6-ft distance from each other
    • Specific spaces and seats marked with “use” and “do not use” for physical distancing
    • Designated entrance and exit in studios, laboratories, and workshops, where possible
    • Strict observance of class start and end times to vacate the previous class before the next class begins
    • Plexiglass in spaces where physical distancing may be challenging
  • All heating, ventilation and air-conditioning (HVAC) systems have been designed to meet applicable codes, standards and guidelines set by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), The Technical Safety and Standards Authority (TSSA) and Ontario Building Code.

    • HVAC units are routinely inspected to ensure proper working condition.
    • Air pulled from spaces within our buildings is mixed with a high percentage of fresh air, depending on outdoor conditions; it is then filtered to remove very-fine particulates before it is supplied back to the building interior.
    • We have increased airflow to all occupied spaces so that stale room air is entirely replaced with fresh air every 10 minutes or less.
    • We have programmed air systems to start two hours before and after occupied times to completely flush the building with fresh air.
    • We continue to closely monitor temperature, humidity and air quality to ensure that spaces are comfortable and healthy.
    • We perform cleaning of air handling unit interiors and change filters several times per year.
    • We have implemented measures to reduce the spread of airborne contaminants, including identifying and reducing drafts and air streams from ductwork supplies.
  • Portable HEPA filtration devices work by passing air within a space through a filter. This function is performed in Sheridan’s buildings through the central HVAC system, which is also filtered and is designed to regularly bring in fresh air rather than recirculating air within the room.

    The HVAC systems are designed to bring diffused air into each space.  

  • Sheridan will require everyone who comes to campus to demonstrate that they are fully vaccinated, including those living on residence. An option will exist for individuals to apply for an exemption. Those who are not vaccinated will be provided with information on vaccines and required to participate in routine, rapid antigen testing. Sheridan will offer vaccination for all members of the community through our Health Centre. Details about implementation will be available in the coming weeks.  

    Students who plan to live in Residence must show that they have received at least one dose of a COVID-19 vaccine approved by Health Canada, two weeks prior to moving into Residence.

    This requirement supports the latest guidance from our local public health partners, which states that high rates of vaccination among the student population will be critical to Ontario’s pandemic control. Peel Public Health and Halton Public Health have recently emphasized that high two-dose vaccination coverage among students, particularly in high-density settings with common spaces such as Residences, will be necessary to prevent local outbreaks in the upcoming academic year and hopefully to allow for more opportunities for in-person activities and connection.

  • Sheridan’s Health Centres will begin offering COVID-19 vaccines to students and employees this September. Please stay tuned for more information. Students will be able to book COVID-19 vaccinations at both Trafalgar and Davis campuses by calling the Sheridan Student Health Centre at 905-845-9430 ext. 5153. You are encouraged to book well in advance. Appointments for vaccinations at HMC will not be available until mid-September.  

Campus Access Procedures

  • For new students arriving on campus, please enter campus at one of the entrances listed below, and ensure that you bring your onecard, since Sheridan staff will ask you to “tap” it on a terminal for contact tracing purposes. You must have your onecard to enter campus and will need to make an appointment with onecard prior to arriving on campus if you don’t have your card at  

    It’s strongly recommended that you also take a photo of your onecard and save it to your mobile device. In the event that you forget or misplace your onecard, this will help you indicate that you are a Sheridan student – and can then proceed to the onecard office to obtain a replacement. This does not replace your onecard for any other use. 

    Please follow the signs and messages that have been posted to direct you and keep you safe.

    Students and employees should allow for at least 30 minutes to get through the doors during the first few weeks.

    To expedite access to campus:

    • Be prepared with your completed COVID-19 screening on the Sheridan Alert! App
    • Have uploaded your vaccine documents to the Synergy Gateway platform

    Prior to entering the building, every person must put on a Sheridan-supplied medical mask, sanitize their hands, tap their onecard and show security the results of their daily self-screening on their Sheridan Alert! App. 

    You can download Sheridan Alert! for free in the App Store or Google Play. 

    How to complete the self-assessment in Sheridan Alert: 

    • Click on “Coronavirus Disease COVID-19” and then select “COVID-19 Screening Assessment” 
    • Complete the assessment 
    • Show the results to security when asked 

    If you are unable to access the Sheridan Alert! app, please let Security know and they will screen you by asking the same questions in person during sign-in. 

    You will be required to present your onecard upon entry to the College and you must have your onecard displayed at all times while on campus. 

  • Please visit the Parking Updates page on Sheridan Central for the latest information for students and employees about parking on campus. Additional information can also be found on Sheridan’s Parking Services page.

Accessing Campus Services and Support

  • Tutoring services will continue to be available online. View instructions for booking a tutor.

    Library Learning Commons will be open, reconfigured for group and individual study spaces. Visit our return to campus page to book available group study spaces. 

    Bookstores will be open on campus. 

    Please also check out our Remote Learning page for a list of resources available to support your learning.

  • Virtual Appointments:

    In-Person, On-Campus Appointments:

    Don’t know where to start or who you need to talk to? Email and we’ll connect you with who can help.

  • Updated instructions for obtaining your onecard can be found on Sheridan Central.

  • For more information, please visit our Health Resources page. 
  • The Information Technology (IT) team will continue to support our learners primarily online.

    Remote support will cover all learners, faculty, staff from 7AM to 10PM, Mon to Fri at extension x 2150, or via Chat from the IT Website  or by email @

    Please see the following for more information.  

    For help with some tech basics: 

    For information on device types for learning: 

  • More information on faculty offices and times will be available prior to start of term. 

    Our faculty and staff are here to support your success and available to assist and answer questions remotely! A list of Faculty contacts is available on Sheridan Central.

COVID-19 Information, Symptoms, Testing and reporting procedures for students

  • If you feel unwell with COVID-19 symptoms, please do NOT come to campus. You are encouraged to:

    • Self-isolate (this means staying home and limiting contact with others as much as possible)
    • Contact the Health Centre for a virtual consultation.
    • Get tested for COVID-19. While waiting for the results, please do NOT come to campus.
    • Use the self-assessment tool developed by the Government of Ontario
    • Contact your health care practitioner

    Students should contact the Health Centre at 905-845-9430 ext. 5153. Your information will help us take steps to protect our community.  We will not share your name or other identifying information in our notification to other Sheridan members.

    If you feel ill while on campus, please leave the campus and self-isolate immediately. Self-isolation means staying home and limiting contact with others as much as possible. You are encouraged to contact the Health Centre for a virtual consultation.

  • For the most up-to-date information in Ontario, please visit the dedicated webpage created by the government of Ontario to educate the public regarding the Coronavirus.
    Additional resources:

  • Students are encouraged to review the information from their providers:

  • Given the increased demands on our public health system, the need for students to provide medical (sick) notes has been suspended.

  • You are required to self-isolate at home. Do not leave except to be assessed by a health care provider, to get tested, or for a medical emergency. Stay in a room separate from others in your house.

    As a reminder, COVID-19 is a viral illness that can cause symptoms similar to a cold or flu, and may include:

    • Fever 
    • Shortness of breath
    • Sore Throat
    • Not feeling well (tiredness or sore muscles)
    • New or worsening cough
    • New loss of taste or smell
    • Headache
    • Runny nose, stuffy nose
    • Vomiting, diarrhea, abdominal pain

    Take the following steps if you have developed symptoms and have been on campus, or if you have symptoms and you have on-campus classes:

    • Inform Sheridan if you have developed symptoms. Please contact the Sheridan Student Health Centre at 905-845-9430 ext. 5153. 
    • Visit the Sheridan Student Health Centre (905-845-9430 ext. 5153) or a local assessment centreto get tested for COVID-19. If you believe your symptoms are due to a cause other than COVID-19 such as, a pre-existing or alternate medical condition, contact your primary health care provider for assessment. COVID-19 testing is free, and you do not need an Ontario health card. Please visit the provincial website to find your closest location to get a COVID-19 test. Students can be tested at the Sheridan Student Health Centre.
    • While waiting for your test result, you and your household members (partner, children, parents, roommates, etc.) must remain in self-isolation until your test results come back. This also means that if your household members were tested for COVID-19, you must remain in self-isolation until your family members’ test results come back.
    • Get medical help if you need it:
      • CALL BEFORE YOU GO to the hospital or doctor’s office to tell them you have COVID-19 like symptoms.
      • If you are severely ill and you need to call 911, tell the operator you have COVID-19 like symptoms.

    Sheridan employees are asked to refer to the employee guidelines for reporting posted to Sheridan Central.

  • In general, no. If anyone (student, staff, or faculty) develops COVID-19 symptoms, they must leave the campus immediately and self-isolate, and are strongly encouraged to get tested. While waiting for the test results, you are to remain in self-isolation and must not attend campus. If you do not wish to be tested, you need to self-isolate for 10 days after the symptoms started. After 10 days, you can stop isolating if you no longer have a fever and if you do not have any other COVID-19 symptoms. However, you should continue to practice physical distancing and good hand hygiene. If you continue to be unwell after 14 days, you are strongly encouraged to contact your health care provider.

  • Please follow the directions from public health. Even if you are fully vaccinated, you may be required to get tested (especially if you are symptomatic) and self-monitor or self-isolate for 10 days as directed by public health. 

    • Students should contact Sheridan Student Health Centre at 905-845-9430 ext. 5153 
    • Employees should contact Occupational Health and Safety Services at as soon as possible so that we can provide you with the support and guidance you may need. 
  • Students are encouraged to let Sheridan know about  COVID-19 symptoms or diagnosis by contacting the Health Centre at 905-845-9430 ext. 5153. Specifically, please let us know:

    • If you get sick up to 48 hours after being on the campus
    • If you get sick while on campus
    • You tested positive with COVID-19 in the past 10 days.

    Your reporting will help us keep everyone safe because Sheridan can make sure to clean and disinfect all areas you visited. We may notify others to look out for COVID-19 symptoms if they were on campus at the same time as you. We will not share your name or other identifying information in our notification to other Sheridan members.

  • If you have been tested for COVID-19 and the result is negative, you can come back to campus after your symptoms improve. However, you should still self-isolate if:

    • You are not fully vaccinated and you had an exposure to COVID-19 (e.g., through family members or close physical contact with others who have COVID-19) for 10 days since your last contact with them or
    • You traveled outside of Canada in the past 14 days and were advised by the Canadian Border Services officer to quarantine for 14 days.
  • If you have tested positive for COVID-19, local public health will follow up with you directly. You must follow their directives and please do NOT return to campus for 10 days from the date when your COVID-19 symptoms began; or for 10 days from the COVID-19 test date if you do not have any symptoms.

    You are also encouraged to let Sheridan know about your diagnosis by contacting the Health Centre at 905-845-9430 ext. 5153 so we may take the necessary precautions to protect our community.

  • As per Sheridan’s COVID-19 Symptoms and Diagnosis Reporting Procedure, Sheridan community members will be notified of a possible exposure to COVID-19 if one or more of the following has occurred:

    • A Sheridan community member or employee with symptoms of COVID-19 was on Sheridan property in the last 48 hours before the symptoms began;
    • A Sheridan community member or employee with a COVID-19 diagnosis was on Sheridan property in the 10 days prior to when COVID-19 Symptoms started, or in the 10 days prior to the COVID-19 test date; or
    • Sheridan has been instructed by the local or provincial public health authorities to notify Sheridan Community Members and Employees.
  • For contact tracing reasons, we require you to use designated entrances (scroll down for entrance locations) and tap your onecard upon entry to Sheridan so we know you were here. Given the numerous safety measures in place (including daily screening, mask requirements, physical distancing, enhanced cleaning and disinfection, and increased ventilation), on-campus interactions are generally deemed to be low risk for COVID-19.

    In the event of an exposure to COVID-19 on campus, Sheridan College and/or Peel Public Health (Davis students) or Halton Region Public Health (Trafalgar students) will conduct an investigation, after which time we will directly contact individuals who are impacted. These contacts will be provided specific instructions via their SLATE email. Please be sure to check your SLATE e-mail account regularly.

    If you test positive for COVID-19, you may receive a letter from a public health unit with instructions about how to communicate with others about your positive test result.

    • If you receive a letter or e-mail from a public health unit, we ask that you notify the Sheridan Student Health Centre at 905-845-9430 x5153 immediately and prior to distributing the letter or e-mail to other Sheridan community members.
    • Through Sheridan’s contact tracing protocols, we can assist you with identifying the recipients and distribution.
    • If you receive a letter or an e-mail indicating that you were a close contact of someone who tested positive for COVID-19, please stay at home and notify the Sheridan Student Health Centre at 905-845-9430 x5153.

    Sheridan employees are asked to refer to the employee guidelines posted to Sheridan Central.

  • All positive cases of COVID-19 that are connected to our campuses during their period of communicability (i.e. the time period when someone with COVID 19 can spread it to others), will continue to be tracked on our website. Specifically, the website will track cases that were on campus:

    • 48 hours prior to onset of symptoms to 10 days after onset of symptoms; and 
    • 48 hours prior to date of test to 10 days after the test date if the case has no symptoms.
  • We understand that this may be concerning. For our students, confidential counselling is available 24 hours a day, seven days a week from EmpowerME or KeepMeSafe through Sheridan Central. You can also book a virtual appointment with our Counsellors by contacting

    As COVID-19 remains a persistent threat in our community, please continue to maintain physical distancing, wear a mask and practice good hand cleaning to reduce the risk of future infections. As situations quickly evolve, please continue to visit our COVID-19 page for the most up-to-date information regarding COVID-19 at Sheridan.

Campus Residence questions

  • Please review the Sheridan Residence COVID-19 FAQs page for the latest information.

International Student questions

Quarantine questions

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