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Ontario College Graduate Certificate

Business Analysis and Process Management

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

(Mississauga)

For the Fall 2021 semester, this program will be delivered through a hybrid model that combines remote and in-person learning. View details on delivery modes for all programs.

Gain in-demand skills to help employers improve operational efficiency.

Program Overview

Things you'll do and learn

  • Develop business processes to achieve organizational goals.
  • Integrate appropriate technologies for analysis and development of business processes.
  • Create sound business arguments, using financial and cost analysis to justify any process change.
  • Use SAP enterprise resource planning software (Sheridan is a member of the SAP University Alliances program).

Innovative learning

  • Case Studies: allow you to explore practical situations in a structured learning environment.
  • Industry Project: As part of a small consulting team, you'll tackle a real business problem with a client company.
  • Co-op: At the end of the academic portion of the program, you may apply to participate in a work term to gain further hands-on experience.

Accredited program

The Business Analysis and Process Management graduate certificate is affiliated with the International Institute of Business Analysts (IIBA).

The program focuses on manufacturing, supply chain, financial services and health care industries, in both the public and private sectors.

PBAPM

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Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Degree Entrance Scholarship Available

Once you’ve applied for admission to this program, we’ll automatically consider you for this award.

Our 2022-23 Digital Viewbook is here!

Learn about Sheridan’s campuses, programs, support services, alumni and more.

Virtual Open House

Get a feel for your future!
Saturday, October 30
10 a.m.–2 p.m.

Courses

Creative, innovative learning is at the core of all Sheridan’s courses. Here are the courses you’ll take in this program.

  • CODE TITLE CREDITS
    FINA 55142 Applied Financial Analysis 4
    BUSM 54049 Business Processes 4
    BUSM 50065 Business Fundamentals 3
    MGMT 55142 Operations Management 4
    DSGN 53314 Process Modeling 4
    MGMT 50199 Leadership Development 3
    COWT 53816 Co-operative* Education Forum 1
    Total: 23
  • CODETITLECREDITS
    BUSM 50799Capstone Group Project6
    BUSM 50261Supply Chain Case Studies4
    BUSM 53431Public Sector Case Studies4
    BUSM 53672Financial Services Case Studies4
    LAWS 50016Corporate Responsibility 3
    Total:21
  • CODE TITLE CREDITS
    COWT 51075 Co-op Work Term 1
    Total: 1

Courses subject to change.

Find course details:

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Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Admission Requirements

Program Eligibility

  • Postsecondary diploma or degree.

and/or

  • Demonstrated competence through related work and/or educational experience.

Applicant Selection

Eligible applicants are selected on the basis of previous academic achievement, and/or demonstrated experience.

In some cases, applicants may be requested to submit a résumé, which includes details of related work experience, and a cover letter, which summarizes their career goals and reasons for wanting to take this program.

Postsecondary transcripts, indicating courses completed to date, must be submitted to ontariocolleges.ca at the time of application.

Domestic applicants with education outside of Canada must have their transcripts assessed for equivalency through ICAS or WES.  A comprehensive (course-by-course) post-secondary credential assessment is required.

Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs.

English Language Proficiency

All applicants whose first language is not English must meet Sheridan’s English proficiency requirements.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Career Opportunities

As a graduate of Sheridan's Business Analysis and Process Management program, you'll have gained skills that are highly valued by employers in Canada, the United States and Europe.

Here are some jobs you might find:

  • Business Analyst
  • Project Manager
  • Business Process Analyst
  • Supply Chain Analyst
  • Change Management Specialist
  • Global Process Architect
  • Operations Planner
  • Process Adviser or Analyst

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Co-op

Students in this program may apply to the Co-op program during their first academic semester. Enrolment in the Co-op program is limited through an additional Co-op application process that takes place in the first semester. Students in the Co-op program are eligible to complete a Co-op work term during the 4-month term following the second semester. The program-specific academic standard required for participation in Co-op can be found here: Academic Standards for Co-op and Internship.

Co-operative Education is a form of work-integrated learning that links classroom learning with paid or unpaid work experiences within a professional environment. Co-op work terms are related specifically to the academic studies of each student. The work terms provide an opportunity to learn by doing. You’ll apply theory to practice, develop a meaningful view of the working world, and cultivate an awareness of yourself as a professional.

Students receive in-class and 1-on-1 career education support to help prepare for the work term. The Co-op component is delivered by Sheridan’s Co-operative Education Office, which facilitates over 1800 Co-op/Internship work terms per year Sheridan-wide.

Learn more about Cooperative Education and Internships at Sheridan.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Degree Completion

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Learning Outcomes

  • Develop new or improved innovative business processes from gap analysis through process design in support of a company's strategic objectives in a socially responsible manner.
  • Develop business models that support a company's strategic objectives.
  • Articulate the interdependence between financial and operational metrics used in value chain analysis to key decision makers.
  • Appraise the impact on financial and operational performance of specific business processes/models.
  • Evaluate the opportunities for business process and supply chain improvement based on current best practices across industries, as well as new breakthrough thinking.
  • Analyze the key business processes that drive the value chain of an organization throughout the entire product life cycle.
  • Articulate the impact of proposed changes to all major stakeholders and levels of the organization.
  • Evaluate current global business issues and their impact on various enterprises.
  • Identify the steps required to manage change in a practical and achievable fashion.
  • Interact effectively and professionally, using influencing, communication and consultative skills across all levels and functions of businesses, in a customer-centric and ethical manner.
  • Integrate appropriate information and other technologies, both existing and emerging, in developing business processes and business models.
  • Deliver a project in a timely manner using project management tools and techniques.
  • Work effectively on team projects and research assignments respecting the diversity to all team members.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Internship

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program Fees

Fees shown here are estimates only. Fees are in Canadian dollars and include tuition, health insurance and ancillary charges.

The fees shown here are for the 2021–2022 academic year, and are subject to change. The fees displayed are for the first two (2) academic terms of study at Sheridan unless otherwise noted; fees for subsequent terms are not reflected on this website.

Fees For Canadian Students

Fees for Canadian students

$6,194.00

Notes: Co-op students must pay an additional fee of $535 in the term prior to each co-op work term.

Fees for International Students

Fees for International students

$20,567.00

Financial Aid & Awards

Your education is a big investment, and we're here to help! Keep an eye on our Financial Aid & Awards page for regular updates, and check out these important links:

All new international students beginning their studies in the Fall 2021 or Winter 2022 semesters will receive an entrance scholarship ranging from $1,000 to $2,000.

Sheridan Degree Entrance Scholarship

Sheridan is pleased to provide an entrance scholarship in the amount of $1,000 to select applicants in this degree program. View Sheridan Degree Entrance Scholarship details for eligibility criteria and more.

Bursaries for Grade 12 Students Pursuing Studies Toward a Career in Law

The annual Bursary Program for grade 12 students pursuing careers in the justice sector at an Ontario university or college is now open! Bursaries are offered by the Association of Justices of the Peace of Ontario (AJPO), the Association of Ontario Judges (AOJ) and the Ontario Superior Court Judges’ Association (OSCJA). Each association offers one bursary per year in each of their judicial regions for a total of 22 bursaries province-wide!

Applications close on May 26. Spread the word to students! Visit the Bursary web page for more information.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Frequently Asked Questions

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Labs & Technology

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Is Experiential Design the right program for me?

Date: Wednesday, May 26th, 4 p.m. – 6 p.m.
Want to learn more about Experiential Design? This interactive workshop will explain what Experiential Design is and explore the many exciting career options in this rapidly-growing field.

Sheridan’s new Bachelor of Experiential Design is the first degree of its kind in Canada, teaching holistic approaches to wayfinding, public installation, placemaking, exhibition design, themed environments and event design. Our internationally recognized faculty, deep industry connections and renowned creative culture provide the ideal foundation for this ground-breaking program.

Workshop Schedule

  • Overview of what Experiential Design is all about
  • Interactive design activity exploring sensory communication
  • Q&A with experiential designers working in the industry

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Financial Planning Certification

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Professional Sales Certificate

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program Transition

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Earn your Masters degree

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Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Transfer Opportunities

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Clinical Placements

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Articulation Agreements

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Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program Mission

Our mission is to utilize harmonious, comprehensive and specialized training to empower our learners with the knowledge, skills and attitude required to demonstrate the Professional Competencies for Canadian Pharmacy Technicians at Entry to Practice.

Program Vision

Our vision is to graduate highly-skilled life-long learners who uphold professional integrity and promote quality and safety in practice.

Critical Performance Statement

Upon graduation, students in Sheridan’s Pharmacy Technician diploma program will have demonstrated the ability to pursue the career of pharmacy technician and to practice safely in a community or hospital while adhering to the scope of practice for pharmacy technicians.

Take a virtual campus tour

Have questions? Get answers.


Faculty

Pilon School of Business

Designation

Ontario College Graduate Certificate

Duration

1 year (2 Semesters)

Location

Hazel McCallion Campus

4180 Duke of York Boulevard,  Mississauga


Helpful links

Program Summary

Program availability

Ontario College Graduate Certificate

Full-time 1 year Program code: PBAPM

Ontario College Graduate Certificate
Start date Campus Status
Sep 2022 Hazel McCallion Campus (Mississauga) Available

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We’re happy to help with any questions you may have. Give us a call at any of these numbers and select Option 4 after the prompt, or simply fill out the contact form and we’ll get back to you as soon as possible.

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