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Classes have now resumed using alternative methods of delivery. View COVID-19 Updates.

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Health and Wellness
Updated: March 27 at 4:48 p.m.

We understand that this situation can cause anxiety and stress. If you need support, please reach out! There are many services and resources available to support you.

Medical assistance

If you experience flu-like symptoms with a fever, please contact your local family doctor or call Telehealth Ontario (open 24/7) at 1-866-797-000.

Note: All three of Sheridan's campus Health Centres are closed until at least April 30.

Helpful resources from Public Health

Wearing masks

Halton Region Public Health does not recommend wearing a surgical or N95 mask for day-to-day activities. For more information, please visit the Public Health Agency of Canada’s Coronavirus disease (COVID 19): Prevention and Risks web page

Counselling & Support

Talk to someone at Sheridan

To arrange remote support, please email or call The Centre for Student Success:

  • Trafalgar Campus – (905) 845-9430 ext. 2557
  • Davis Campus – (905) 845-9430 ext. 5400
  • Hazel McCallion Campus – (905) 845-9430 ext. 2528

Access the Empower Me resource

Empower Me is another service that allows students to connect with qualified counsellors, consultants, and life coaches for a variety of issues. As a Sheridan student, you're entitled to sessions that can be delivered by telephone, by video-counselling, or by e-counselling.

  • By phone: Call the 24/7 helpline at 1 (844) 741-6389 (toll-free) from anywhere in North America to be directly connected to a trained counsellor — the person answering the phone is not an operator, administrator, or receptionist.
  • Online: Log in to the Empower Me website and use "Studentcare" as the password.
  • Through the app: Download additional Empower Me student assistance tools on the iAspiria mobile app. Enter "Studentcare" as the Login ID and select "Student" in the drop-down menu.

Access SAFE — resource for international students SAFE by is available to support international students with mental health challenges as they adapt to study and life in Canada. SAFE provides confidential and private service to students with 24/7 access to multilingual and multicultural experts, so that students may discuss their challenges and concerns with someone who speaks their language and understands their culture. Access support by one of the following methods:

  • Download My SSP App from Apple or Android store
  • Call 1-844-451-9700, or
  • Visit the SAFE website


If you or your family members are feeling stress or anxiety, please remember that there are supports available for you as a Sheridan employee. You can contact Sheridan’s Employee and Family Assistance Provider, Morneau Shepell, 24/7/365 by calling 1-844-880-9142 or visiting