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Coronavirus — Frequently Asked Questions
Updated: June 10 at 9:21 a.m.

Academic questions

  • How will the Spring/Summer 2020 semester be delivered?

    Given the continued uncertainty regarding when we may be able to physically return to campus — which will rely on guidance from federal, provincial and municipal health authorities — Sheridan has made the decision to adjust curriculum to support alternate (remote) course delivery for the entire Spring/Summer semester.

    The Spring 2020 semester began on May 19 and will end on August 14, 2020. The semester will be 12 weeks in length and include a Reading Week from June 29 to July 3.

    If you'd like to connect with someone about your specific academic plan, please email askanadvisor@sheridancollege.ca.

  • When can I register for Spring/Summer 2020 semester courses?

    In light of the academic calendar changing for the 2020 Spring/Summer semester, we've adjusted the registration window. The new registration dates are available on myOTR, under myTimetable. A "start of term" notice has been sent to students' Sheridan email account.

    Note: The last day to register for courses is June 1.

  • Have there been any changes to deadlines or procedures for fee payments for the Spring/Summer 2020 semester?

    In recognition of the ongoing financial strain caused by the COVID-19 pandemic, Sheridan is offering a payment plan option for the Spring/Summer semester.

    For a full breakdown of payment deadlines and instructions on how to pay your fees, please review the following pages:

  • How will the Fall 2020 semester be delivered?

    Sheridan intends to offer a full suite of academic programs for the Fall 2020 semester. We're also committed to delivering the remainder of any courses that were suspended in March and April because they were not able to be offered in a remote format.

    In keeping with guidance from the Government of Ontario and public health officials, we anticipate that many of our programs will continue to be offered in alternate formats during the Fall semester. Face-to-face learning will be reserved for those courses where experiential hands-on learning is required. We'll continue to look for ways to take advantage of any easing in public health restrictions that may occur.

    Each program area is working out the details of their plans, which will be communicated by the end of May.

  • What will happen to Spring Convocation?

    At the outset of the pandemic, Sheridan announced that we must postpone our traditional, in-person Convocation ceremonies that are typically held each June, to respect important public health directives aimed at protecting people’s safety. This remains true — and we're still working on a plan to allow you to cross a stage, should you choose to, at a time when it's safe for us to do so.

    Our immediate priority will be to confer your credential and avail a digital parchment that will allow you to market yourself and share your credential with prospective employers and on LinkedIn. As well, we'll enable a virtual opportunity to celebrate your achievement, all before the end of June. Your physical parchment will be sent to you via mail in July.

    Students who completed their academic requirements in December 2019 and April 2020 will receive an email communication with more details before the end of May.

  • I’ve never taken an online class before – what advice can you share?

    We recognize that the shift to online learning may be challenging. Our advice is to:

    • Create a dedicated study space. It should be away from those you’re quarantined with
    • Make a schedule.  Try keep your same class schedule, if possible.
    • Pace yourself. Break assignments up into chunks to make them more manageable
    • Reduce distractions. Eliminate distractions to focus on your studies
    • Communicate with your professors regularly. Ask for clarification and help as necessary

    For more info and resources visit our Remote Learning page.

    Remember, if you’re feeling anxious and want to connect with someone, we’re only an email away: askanadvisor@sheridancollege.ca

  • What resources are available to support my learning while campuses are closed?

    While our physical Library and Learning Services spaces are closed, we're very much available to support your needs by phone and/or online delivery methods. If you need support, email askanadvisor@sheridancollege.ca and we’ll connect you with the appropriate support team.

    Please also check out our Remote Learning page for a list of resources available to support your learning.

    We appreciate that wanting to stay on top of COVID-19 updates may also be distracting. If you’re feeling anxious and want to connect with someone, we’re only an email away: askanadvisor@sheridancollege.ca

  • I’m concerned that changes to course delivery may impact my academic accommodations. Where can I get support?

    We understand that changing course delivery may impact your academic accommodations and we are here to help you navigate this process. Once you’ve reviewed your course completion plans, you’re encouraged to reconnect with your professors as soon as possible about your specific academic accommodations in their course (i.e. if you will need extra time to complete online tests/exams). For exams being held on SLATE, the option exists to accommodate extended time. Our Accessible Learning Advisors can also assist students by using WebEx during their exam to emulate the human reader experience.

    The Accessible Learning team will continue to work collaboratively with faculty members and students where appropriate to review opportunities to support your accommodations.

    If you have any questions, please do not hesitate to contact with your Accessible Learning Advisor, or email askanadvisor@sheridancollege.ca.

Refunds & Withdrawals

  • Will I be refunded my parking payment for the end of the Winter 2020 semester and/or for the Spring 2020 semester?

    Students with 1-semester, 2-semester, annual and evening permits have been refunded automatically on a pro-rated basis.

    Refunds in the following amounts have been provided automatically for different permit types:

    • Annual permit: $170.55
    • 2-semester permit (Fall/Winter): $71.30
    • 2-semester permit (Winter/Spring): $294.00
    • 1-semester permit (Winter): $63.10
    • Evening permit: $15.36
    • 8 and 10-week Apprenticeship permit: $19.59/week unused

    Refunds will not be provided for 15-use permits as they continue to be valid for a year starting from the date of purchase. Permits purchased online through epark.sheridancollege.ca have been refunded through the credit card used for purchase. Permits purchased through the Parking Office have been refunded via cheque. Cheques will be made out to the account holder’s name.

    Please allow 4–6 weeks for your cheque to arrive. If you have any additional questions, please contact parking@sheridancollege.ca.

  • Will there be refunds for missed classes or for switching to remote learning?

    We're operating in unprecedented times and uncharted territory. Despite those challenges, Sheridan is committed to delivering the remaining curriculum with integrity and ensuring that learning outcomes are met. We never waiver on academic quality. Students will receive the learning they were promised when they chose Sheridan.

    While no changes are being made to tuition, students in some programs in the Spring/Summer semester may see a reduction in program fees associated with materials or access to production, studio, or laboratory space as we move to provide their learning experience through alternative formats. These reductions will be applied automatically for students in eligible programs taking courses this Spring/Summer.

  • Will I receive a refund for the value of my Sheridan Shuttle monthly pass?

    Sheridan will provide a prorated refund for all monthly shuttle pass holders for the period of March 23 to 31 as well as a full refund for April passes. The refund will be returned to your OneCard, reflecting the method of payment used to purchase the pass.

  • Can I get a refund on my Sheridan Meal Plan?

    Yes. To request a refund on your Meal Plan, please email onecard@sheridancollege.ca. There will be no administrative fee in this situation.

  • Will Sheridan provide refunds for any other services that have been interrupted by the COVID-19 pandemic?

    We recognize that some support services have been interrupted as a result of COVID-19 and, wherever possible, we've adapted service delivery of student supports to online, phone and virtual means.

    Sheridan and the Sheridan Student Union have made adjustments to several ancillary fees in light of the changes in access to facilities and delivery services. A refund, where applicable, will be provided where payment has already been made for the Spring/Summer fees. Review the amended Spring/Summer fees.

  • I'm thinking of withdrawing from my program. Who can I talk to?

    The deadline to withdraw from a program and receive a partial refund is June 1, 2020.

    There are many implications to consider before withdrawing from your program. We hope you'll speak with an advisor about your options. To connect with an advisor to discuss your personal situation and possible implications, simply email askanadvisor@sheridancollege.ca.

    If you're certain you would like to withdraw from all courses, you can do so online through myStudentCentre. View instructions for how to withdraw from your program.

  • I want to drop a course. What are the possible implications I need to think about?

    The deadline to drop a course without academic penalty for the Spring 2020 semester is July 24, 2020 for regular 12-week courses.

    There are many implications to consider before dropping a class. We hope you'll speak with an advisor about your options (i.e. online tutoring, accessible learning support, etc.). To connect with an advisor to discuss your specific course and possible implications, simply email askanadvisor@sheridancollege.ca.

    If you're certain you would like to drop a course (or multiple courses), you can do so online via myStudent Centre. View online instructions for how to drop courses. You may also book a phone appointment with your Record Specialist via Qless.

  • I’ve already paid the full $500 enrolment deposit for the Fall 2020 semester. Will I receive a refund since Sheridan announced a $250 decrease for the Fall 2020 enrolment deposit?

    We appreciate that the COVID-19 pandemic may impact your ability to attend the Spring/Summer 2020 semester as you intended.

    On May 22, 2020 Sheridan announced a reduction of $250 for enrolment deposits for the Fall 2020 semester. Students who paid the full $500 amount before the announcement was made can expect to see the $250 difference subtracted from the balance owing for tuition and fees on their invoices for studies in the Fall semester. If you have any further questions about fee payments, please email studentfees@sheridancollege.ca.

Non-academic questions

  • I’m experiencing financial hardship as a result of the pandemic. Are there any financial supports available?

    Sheridan will continue to advocate for students and identify and share resources as we continue to work to alleviate the stress and hardship that we know our students are facing during this difficult time.

    We encourage you to visit our Community Resources page, which includes information about food and shelter assistance, and our Government Resources page for programs that provide financial relief.

    Please review Sheridan's Financial Aid & Awards page to learn more about scholarships and bursaries available to students in need.

  • I’m experiencing financial distress. Are there any relief measures available to help students make their tuition and fee payments?

    In recognition of the ongoing financial strain caused by the COVID-19 pandemic, Sheridan is offering a payment plan to new and returning domestic students and returning international students who are studying either full-time or part-time in the Fall semester, as was offered for the Spring/Summer semester. Specific deadlines will vary depending on whether you're enrolled in a standard or compressed semester, but a standard plan will allow for a first payment of 50% by September 28, with the balance due in two additional payments later in the semester. Our hope is that this will deliver some relief by spreading out the financial demands of continuing your studies.

    Details of the specific payment plan dates for Fall 2020 will be available shortly. Once confirmed, those details will be posted on myOTR.

    In an effort to provide you with additional financial relief, the enrolment deposit for the Fall 2020 semester has been reduced from $500 to $250 for full-time students, and from $340 to $170 for part-time students. Please note that this reduction is only applicable to new and returning domestic students.

  • What student support services are available?

    While our on-campus locations are closed, we are very much available to support your needs by phone and/or online delivery methods. If you need support, email askanadvisor@sheridancollege.ca and we’ll connect  you with the appropriate support team (e.g., counselling, tutoring, academic accommodations support, advisors, health services, research help, etc.)

    Please visit our Modified Services page for more information.

  • I feel unsafe, anxious or lonely... What should I do?

    We understand that this situation can cause anxiety and stress. If you need support, please reach out! There are many services and resources available to support you.

  • I require a laptop to complete the Spring 2020 semester. Will Sheridan provide me with one?

    A limited number of laptops are available to students in eligible programs who are registered in classes for the Spring 2020 semester. The loaner laptop program is open on a first-come, first-served basis.

    To request a laptop, please visit the Loaner Laptop Program page and fill out a request form.

    Your laptop will be delivered to you by courier, free of charge. Laptops must be returned to Sheridan via courier by the end of the Spring 2020 semester.

    This service is being offered at no cost to students.

    While we're working hard to source additional laptops, please know that inventory is limited. Please be sure to request your laptop as soon as possible.

  • Can I access personal belongings in my locker on campus?

    On March 23, the Premier of Ontario announced the mandatory closure of all non-essential workplaces effective Tuesday, March 24 at 11:59 p.m.

    As a result of the Premier’s announcement, our campuses are no longer open for students to come and retrieve their belongings. Please rest assured that we will not empty lockers during the campus closure. Items that were not collected will remain untouched.

    Students who require Security to retrieve items from their lockers due to extenuating circumstances are asked to email their requests to careandwellness@sheridancollege.ca. Please provide details including your locker location, student ID, Sheridan email address, program name, and campus, as well as the reason you require the items.

  • What happens if I have overdue materials from the Library?

    Materials may be returned once the Library is reopened and fines will be waived.

  • I rented a book from the campus bookstore. How do I return it during the campus closure, and will there be an extension for return deadlines?

    Our campus bookstores are currently closed.

    The campus store is extending the non-return period without penalty to assist with increased returns by mail. While the due date for rented books has not changed, the store has extended the period before non-return charges are charged because of this issue. The non-return charge date has been extended 15 days past the current return due date. To avoid late charges, please have your book in transit by the due date.

    For more information about textbook rentals from the bookstore, please visit the Campus Bookstore website and review their Frequently Asked Questions resources.

  • I have COVID-19 questions about my health insurance policy & coverage. Where can I find the most up-to-date information?

    Students are encouraged to review the information from their providers:

  • Where can I find reliable and up-to-date information on the coronavirus pandemic?

    For the most up-to-date information in Ontario, please visit the new, dedicated webpage created by the Ontario Ministry of Health to educate the public regarding the Coronavirus.

    Additional resources:

  • I have just returned from a trip outside of Canada. Do I need to self-isolate?

    If you have travelled from anywhere outside of Canada, including the United States, you must self-isolate for 14 days.

    If you experience symptoms of COVID-19 (e.g. fever, cough, difficulty breathing), please call Telehealth Ontario at 1-866-797-0000 or your primary care provider’s office.

    Call ahead prior to visiting any healthcare provider and let them know about your travel history and symptoms (e.g. fever, cough, difficulty breathing) so they can make special arrangements to see you quickly, provide testing, and ensure that they use proper infection control measures.

  • I'm sick. Do I need to provide my instructors with a medical note?

    Given the increased demands on our public health system, the need for students to provide medical (sick) notes is immediately suspended.

International students

  • My Spring/Summer classes have been moved to an online format due to COVID-19. Will studying online affect my Post-Graduation Work Permit eligibility?

    No. The Government of Canada has confirmed that you are eligible to study online for the Spring/Summer 2020 semester without impacting your Post-Graduation Work Permit.

  • I have decided to leave Canada and complete my courses in my home country. Where can I get support?

    We understand that you may choose to go home. You’re encouraged to connect with an advisor to discuss your individual circumstances prior to leaving Canada. An advisor will answer your questions and connect you with any relevant supports to ensure your success as you complete your semester. To connect with an advisor, email askanadvisor@sheridancollege.ca.

  • I have questions about my international insurance policy. Where can I find information?

    Please visit https://www.guard.me/sheridancollege for the most up-to-date information and consult the Guard.me FAQs.

  • I want to talk to someone about my options and/or get support. Who can I connect with?

    We recognize that COVID-19 will impact each student in a different way. If you have questions about your specific situation, email askanadvisor@sheridancollege.ca.

  • How many hours can I work each week if I'm studying this Spring/Summer?

    If you are eligible to work off-campus, you can work full-time until your studies start in May, and 20 hours per week while studying.

  • As an international student, am I eligible to receive the Canada Emergency Response Benefit if I'm not a citizen or permanent resident?

    Yes, you are eligible to receive the Canada Emergency Response Benefit if you meet the requirements, which include living in Canada and having a valid Social Insurance Number.

Co-ops, internships and placements

  • Are co-ops and internships proceeding during summer 2020?

    The COVID-19 pandemic has impacted many co-op and internship students and employers.  Thank you for demonstrating your agility and resilience as we work together during the challenging time.

    Co-op and internship have been proceeding this summer and will continue. We have adapted our programs and options to protect the health and safety of our students as they earn co-op and internship recognition through remote opportunities. 

    Students are not required to participate in co-op or an internship at a place of employment should they not wish to. For students who prefer an alternative to a traditional internship during the pandemic, we have designed and launched an exciting Virtual Internship Program (VIP).

    The VIP allows students to earn their work-term credit remotely and offers the flexibility of three different streams to choose from: 1) Work-related; 2) Innovation Acceleration; or 3) a COVID-19 Project. Each of these new offerings also include a 10-week Career Ready Competency program, other learning modules, and a guest speaker series with relevant webinars through the program.

    Your health, well-being and safety is our priority. We are advising employers and students to prioritize their health and safety and safeguard the health of our community by complying with the advice being issued by public health officials regarding COVID-19.

    If you have questions or need support, please connect with your usual Co-op department contact by email. If you are unsure who to contact, email coopenq@sheridancollege.ca.

  • What happens to my participation in a co-op/internship/field placement within Ontario?

    If you have a co-op/internship/field placement within Ontario, please contact us as follows:

    • If you’re enrolled in a program that offers a field placement/experience or apprenticeship, please contact your field coordinator/field liaison in your Faculty Office.
    • If you’re enrolled in a program that offers a co-op or internship, please contact your co-op advisor in Cooperative Education.
  • I’m a student in the Faculty of Applied Health and Community Studies.  What happens to my field placement/internship opportunity?

    All field placements and internships within the Faculty of Applied Health and Community Studies have been canceled. Effective immediately, please do not attend your field placement or internship until further notice. We have begun to design a plan for completion of your semester.  Further information will be sent to affected students by their program/Associate Dean in the near future.

  • I’m a student in the Office Administration Health Services or Executive program in the Pilon School of Business. What happens to my field placement?

    All field placements in the Office Administration program have been canceled, effective immediately. Please do not attend your field placement until further notice. We have begun to design a plan for completion of your semester. You will receive more information from your Field Placement Coordinator in the near future.

  • What happens if I have a Sheridan-related co-op/internship/field placement scheduled outside of Ontario?

    As of March 12, Sheridan suspended all international travel, including to the United States, by staff and students for both academic and business activities until — at a minimum — September 2020. If you have a co-op/internship/field placement outside of Ontario, please contact us as follows:

    • If you’re enrolled in a program that offers a field placement/experience or apprenticeship, please contact your field coordinator/field liaison in your Faculty Office.
    • If you’re enrolled in a program that offers a co-op or internship, please contact your co-op advisor in Cooperative Education.

     

Continuing and Professional Studies

  • How will my weekly topical outline be impacted?

    Instructors will be amending weekly topical outlines to adjust to the remote/alternate delivery model, and this will be communicated to students as the weeks progress.

  • How will my assignments and evaluations be impacted?

    Class evaluations and assignments may be amended to reflect the remote/alternate nature of the classes. Class evaluations and assignment due dates may be amended appropriately to reflect the new online / alternate delivery. Changes will vary by class. A new course outline will be posted in SLATE if applicable.

  • I need help accessing and navigating SLATE. What resources are available?

    SLATE is easily accessible with your Sheridan username and password - if you need help retrieving this information, please call Sheridan IT at 905-845-9430 ext. 2150.

    SLATE has multiple online tutorials available to students, with a helpful introductory SLATE video here. A list of helpful step-by-step instructions for students using SLATE, including instructions surrounding Discussion Boards and navigating Quizzes, can be found here.

  • Am I eligible to withdraw or get a refund?

    If you're enrolled in a class in the Spring 2020 semester, withdrawal and refund policies are posted here: Transfers, Refunds & Withdrawals.

Campus Residence questions

  • I live in residence and I have flu-like symptoms. What should I do?

    If you experience flu-like symptoms with a fever while living in residence, contact your local family doctor or call Telehealth Ontario 24/7 at 1-866-797-0000.

    During any cold and flu season, it’s a good idea to stock up on supplies in case you need to stay in for a few days, like cold and flu meds, a thermometer, hand sanitizer and tissues.  Comfort and cleaning kits are available to provide students the ability to clean/sanitize the isolated suite. Students are responsible to arrange their own food delivery through delivery services, and/or by immediate family/emergency contacts. Supplies from the Sheridan Student Union Food Banks are available at the Residence lobbies.

    Students who have been directed to Self-Isolate and/or diagnosed are required to notify the Residence Management immediately and follow the How to Self Isolate at Home when you have COVID-19.

    Students should know the difference between Self-monitoring, Self-isolation, and Isolation. Know The Difference: Self-Monitoring, Self-Isolation, And Isolation For COVID-19.

    In order to reduce the spread of infection, students who have been directed to Self-Isolate/Isolate will be asked directed to do so within their assigned suite or at their permanent home address. Roommates and students living with a suspected case of COVID-19 will not be relocated to ensure the spread of the virus is contained within the isolated suite.

    SELF-MONITORING should commence if you have reason to believe:

    1. you have been exposed to a person with COVID-19,  
    2. you are in close contact with older adults or medically vulnerable people, OR,
    3. you have been advised to self-monitor for any other reason by your Public Health Authority.

    SELF-ISOLATE: if you have:

    1. travelled outside of Canada within the last 14 days,
    2. your Public Health Authority has identified you as a close contact of someone diagnosed with COVID-19,
    3. if you develop symptoms, even if mild, stay home, avoid other people and contact your Public Health Authority as soon as possible

    ISOLATION: will commence if:

    1. you have been diagnosed with COVID-19,
    2. you are waiting to hear the results of a laboratory test for COVID-19, OR,
    3. you have been advised to isolate at home for any other reason by your Public Health Authority.

     

  • If I live in residence and choose to withdraw from the Residence, will l receive a refund of my residence fees?

    Students who chose to withdraw from the Residence will receive a prorated refund based on the day you fully move out of Residence and hand in your Residence key.

    To withdraw from Residence, students will need to fill out a Residence withdrawal form, either available at the Residence front desk or at https://www.sheridancollege.ca/-/media/files/www/life-at-sheridan/campus-services/residence/forms-and-documents/residence-withdrawal-request-form.ashx  The Resident will be charged for each day they occupy a room and remaining paid Residence fees will be refunded along with the security deposit, less any damages.  Administration fees and the Residence Life Activity fees are non-refundable. The Resident must complete all move-out procedures as detailed in section 3.02 of the Student Residence Agreement (SRA), before cancellation fees and refunds are issued.  Refunds will be issued within 6-8 weeks of the Student’s departure of Residence.

    For students remaining in the Residence, all guest signs have been suspended with the exception of the student’s listed emergency contact or any individuals assisting students to move out.  Guests must still sign in at the Residence front desk.

    Questions?  Please contact the Residence Management Team

    Sheridan Trafalgar Residence: info.trafalgar@sheridanresidence.ca

    Sheridan Davis Residence: info.davis@sheridanresidence.ca

  • Will I be required to leave residence before the normally scheduled end of the semester?

    To support physical distancing efforts, students were asked to move out of Residence by April 3. Exceptions are being made for international and out-of-province students who do not have other housing options, or for other extenuating circumstances. Please note that students who remain in Residence may be required to relocate to different rooms.

    If you have questions, please contact the Residence Management Team:

Applicants

  • I have an offer of admission that is conditional on completing my high school year, but my school is closed. Will this affect my offer to Sheridan?

    Many schools are attempting to help students complete courses online rather than through in-person learning.  If you are unable to complete your high school diploma, please contact Sheridan Admissions directly so that we can review the details of your application and the associated conditions.

  • I haven’t heard back from Sheridan regarding my application. Will the COVID-19 situation delay admission decisions?

    Applications are still being reviewed; there may be some delays.Thank you in advance for your patience.

    If you haven't received any follow-up email communications from Sheridan within a week of your application, please contact Sheridan Admissions.

  • I was supposed to attend a portfolio review or audition day that has now been cancelled. Will this affect my application?

    Supplemental admission requirements have been adjusted where necessary to accommodate pandemic restrictions. If you have further questions, please contact Sheridan Admissions.

  • I'm required to write a pre-admission test (Mature Student Test, Mature Student Math or Science or an English Proficiency Assessment) to enrol in a program in May or September. What are my next steps?

    The Sheridan Assessment Centre will be conducting pre-admission tests online through a video proctoring service starting May 1.

    Learn more about the different types of pre-admission tests.

    Fore more details and to schedule a test, please contact one of our Assessment Centres by email:

  • Due to testing site closures, I may not be able to submit test results from the TOEFL or IELTS. Are there any alternatives for me?

    Sheridan is now accepting two additional English-proficiency exams that are offered online: iTEP Academic and TOEFL iBT Special Home Addition. Please refer to our English Language Requirements page for more information.

  • Since many high schools, colleges and universities are closed due to the COVID 19 pandemic, I may not be able to send official transcripts to complete the application process. What should I do?

    Applicants can provide unofficial transcripts – any offers of admission will be conditional until we receive official copies.

    Please check with your previous school, as many Canadian institutions are able to provide transcripts electronically.

  • I'm concerned that my final external examinations, such as the International Baccalaureate Diploma, GCE A-Level, and AP examinations may be cancelled. Will this impact my admission?

    Applications are still being actively considered for admission despite the changes that are occurring across many school systems and programs.

Symptoms, diagnoses and reporting information for students

  • What do I do if I think I have COVID-19 symptoms?

    If you are having difficulty breathing or experiencing other severe symptoms, call 911 immediately. Advise them of your symptoms and travel history.

    Ontario Public Health has a self-assessment tool to help you determine if you need to seek further care from your healthcare practitioner or Telehealth Ontario for COVID-19. In addition, Ontario Public Health’s dedicated webpage on COVID-19 has public resources and information.

    Based on Ontario Public Health’s advice, Sheridan is encouraging everyone who has symptoms consistent with COVID-19 to contact us. If you were on-campus WHILE experiencing COVID-19 symptoms (e.g. fever, cough, difficulty breathing, muscle aches, fatigue, headache, sore throat, or runny nose), please reach out to us.

    By reporting, you are supporting the health, safety, and wellness of the Sheridan community. A member of our staff may be in touch to determine whether or not your presence on campus posed a risk to the health of others by asking about the dates, times and specific locations you visited. This is asked in order to advise students and employees that an ‘unnamed person’ who was experiencing symptoms was on campus, so that others can decide for themselves if they should self-monitor and self-assess.  Your reporting will also help us to target specific areas for cleaning efforts, particularly while our buildings remain open for essential services staff.

     

  • What do I do if I have been diagnosed with COVID-19?

    Please follow all directions provided by your healthcare practitioner, including directions for self-isolation, and take care of yourself.

    Currently, the local public health units follow-up on all confirmed COVID-19 cases. They also investigate to identify who needs to be contacted due to their close contact with the person with COVID-19. As a result, the local public health unit may communicate directly with your classmates, faculty member(s), etc.

    In addition, based on Ontario Public Health’s advice, Sheridan is encouraging everyone who has been diagnosed with COVID-19 to inform us. If you have been advised by a public health authority that you have tested positive for COVID-19, please let us know. By reporting, you are supporting the health, safety, and wellness of the Sheridan community. A member of our staff will be in touch to determine whether or not there is a risk to the health of others. Our staff will inquire about the dates, times and specific locations you visited in order to advise students and employees that an ‘unnamed person’ who was diagnosed with COVID-19 was on campus, so that others can decide for themselves if they should self-monitor and self-assess.

    Your reporting will also help us to target specific areas for cleaning efforts, particularly while our buildings remain open for essential services staff, and with Sheridan’s communication with the local public health unit. Sheridan will follow all directives given by the local public health unit including any additional cleaning and/or communicating with the Sheridan community.

  • Do I have to tell Sheridan if I have been diagnosed with COVID-19?

    No. You are not obligated to disclose your medical diagnosis. Currently, the local public health units follow-up on all confirmed COVID-19 cases. They also investigate to identify who needs to be contacted due to their close contact with the person with COVID-19. As a result, the local public health unit may communicate directly with your classmates, faculty member(s), etc.

    However, based on Ontario Public Health’s advice, Sheridan is encouraging everyone who has been diagnosed with COVID-19 to inform us. If you have been advised by a public health authority that you have tested positive for COVID-19, please let us know.

    By reporting, you are supporting the health, safety, and wellness of the Sheridan community. A member of our staff will be in touch to determine whether or not your presence on campus posed a risk to the health of others by asking about the dates, times and specific locations you visited. This is asked in order to advise students and employees that an ‘unnamed person’ who was experiencing symptoms was on campus, so that others can decide for themselves if they should self-monitor and self-assess.  Your reporting will also help us to target specific areas for cleaning efforts, particularly while our buildings remain open for essential services staff, and with Sheridan’s communication with the local public health unit. Sheridan will follow all directives given by the local public health unit including any additional cleaning and/or communicating with the Sheridan community.

  • If someone at Sheridan has been diagnosed with COVID-19, will Sheridan inform me?

    Current Ontario Public Health protocols dictate that local public health units, upon being notified of a positive COVID-19 case, conduct a follow-up of all confirmed cases and investigate to identify individuals who have been in close contact and need to be contacted. To date, Sheridan has not been contacted by a local public health unit.

    Based on Ontario Public Health’s advice, Sheridan is encouraging everyone who has been diagnosed with COVID-19 to let us know. When Sheridan becomes aware of a COVID-19 diagnosis, we proactively follow-up with public health officials and comply with their directions on how we should proceed.

    Everyone should be monitoring themselves for COVID-19 symptoms and follow the advice of Ontario Public Health on how to protect yourself against COVID-19.

If I have further questions, who can I ask?

Please email your inquiries to careandwellness@sheridancollege.ca