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Information for International Students

Below, you’ll find the answers to many frequently asked questions about immigration regulations, travel, quarantine and supports for international students.

You can also visit the International Student Virtual Community on SLATE for the latest tips, resources and opportunities to connect with fellow international students.

Our International Centre team is also here to help. If you have any questions that are not answered below, please write to us at askanadvisor@sheridancollege.ca or visit the International Centre page to reach us by virtual chat or book an immigration advisement appointment.

Important note: We strive to provide you with accurate information. However, changes to immigration and travel rules and regulations can occur frequently and unexpectedly. Please be sure to click the links provided within each answer and review the recommended resources to confirm that you have the most accurate and up-to-date answers. 

Immigration regulations, health insurance, study permits, support while studying, working part-time

  • Due to the extenuating circumstances caused by the current COVID-19 pandemic, you may apply for an exception to obtain a refund as per Sheridan’s Fees Refund/Reversal of Charge Appeal Policy/Procedure for Students if you receive a visa refusal after the official refund deadline which is September 20, 2021 for the fall term. 

    If you receive a visa refusal after this date and wish to withdraw, you are required to: (1) complete the Application for Term or Complete Program Withdrawal available in myStudent Centre, and (2) submit a copy of the refusal from IRCC as per section 4.3.4 of the related Procedure along with the tuition refund application.  The Fee Refund Appeal Committee will then consider your request for a refund of tuition minus any non-refundable fees as per Paragraph 4.3.5 of the related Procedure (i.e. health insurance fees, program kit fees, etc.).  You will not receive academic credit for the term in which you receive a refund.  The application and required documents must be received by Sheridan by the end of the term in order to be considered for a refund; the last day of the fall term is December 17, 2021.  To be clear, if you do not submit the application or related documents by the end of the term, or if you receive a refusal from IRCC after the end of the term, you will not be eligible to receive a refund.

  • Sheridan is working daily with all levels of government to advocate on behalf of our international students and encourage governments to allow international students into Ontario. We have a good record of helping students arrive on campus and quarantine safely. We hope that both levels of government will soon have clear direction on how international students can come to Canada for the Fall 2021 semester and we will share that information with you as soon as decisions are made.

    No matter what is decided, Sheridan is fully committed to providing in-person and online courses for our programs so no matter where you are, you will be able to learn at Sheridan.

  • Please review the Orientation to Ontario – O2O on the Settlement.org website. Click on the chat icon on the bottom right of the page to ask question.

  • Yes. Sheridan has been added to the Government of Canada's Designated Learning Institutions list, with an approved COVID-19 Readiness Plan. This designation confirms our eligibility to welcome international students travelling to Canada. To learn more about the DLI designation, please visit the Immigration, Refugees and Citizenship Canada site.

  • Please see Immigration Refugees and Citizenship Canada (IRCC)’s How your post-graduation work permit (PGWP) eligibility is affected page. 

    You may also make an appointment to speak with an international student immigration advisor to learn more
  • We recognize that international students face unique financial pressures during the pandemic. The following supports are available to help international students offset the cost of their studies:

    • International students who are expected to return to, or begin hybrid classes in the Spring/Summer 2021 semester will be eligible for a Quarantine Support Bursary of up to $1,200 for costs associated with their government-mandated hotel stay upon arrival to Canada in the form of tuition credit. The submission of receipts and documentation is required to be eligible for this bursary. More details are available on myOTR.
    • All new international students beginning their studies in the Fall 2021 or Winter 2022 semesters will receive an entrance scholarship ranging from $1,000 to $2,000. Students will be notified of their exact scholarship amount with their offer of admission. These funds will be automatically added to students’ accounts in two equal instalments issued early in the first and second terms of study. Students must remain full-time in term two for the second instalment to be issued.

    Additional scholarships, bursaries and academic awards for international students are posted here and on myOTR.

  • Please review the latest IRCC updates for international students. It is also recommended that you check the Border Information Services website for additional  information.

  • If you are eligible to work off-campus, you can work 20 hours per week while studying full-time. Please review the IRCC guidelines related to work during this period for details. Please also review IRCC information regarding working on campus and working off campus. For additional questions regarding working as an international student please review this page from the IRCC.

    You may also make a virtual appointment with one of our international student advisors to learn more about your work authorization.

  • Please review the IRCC’s website to learn if you are eligible to work on campus or work off campus while studying part-time. For additional questions regarding working as an international student please review this page from the IRCC.

    You may also make a virtual appointment with one of our international student advisors to learn more about work authorization.   

  • Please review the IRCC website for information regarding working in Canada after you complete your program for information regarding working after your program has ended and working after you apply for a post-graduation work permit. For additional questions regarding working as an international student please review this page from the IRCC.

    You may also make a virtual appointment with one of our international student advisors to learn more about your work authorization. 

  • You will need to apply to extend your study permit. Please review the IRCC website on extending your study permit. You may also attend one of the weekly study permit extension immigration sessions that is led by one of our registered international student immigration advisors or make a virtual appointment with an international student advisor to discuss the process.

  • Translated public health information on a variety of topics related to COVID-19 is available through the Region of Peel and Ottawa Public Health.

  • Please review the IRCC website for information regarding expired study permits. You may also make a virtual appointment with one of our international student advisors to seek additional assistance.

  • A failing grade may not impact your study permit. However, it may affect your enrollment for future terms, which may impact future immigration plans. You may want to speak with a student advisor or your records specialist about how failing a course will impact future semesters. If you have to study part-time because you failed a course, it is important that you speak with an international student advisor about the implications of studying part-time as an international student.

  • Please review the Guard.me website for contact information.

    General inquires by phone: 1-877-873-8447, seven days per week, 24 hours per day.

  • Information regarding the health insurance will be sent to students by email in the Your Sheridan Weekly student newsletter, just after the beginning of the upcoming semester. Please watch your email carefully.
     
  • The Sheridan Health Centre has doctors, nurse practitioners and nurses who are seeing patients virtually. You may make an appointment at our health centre by calling (905) 459-7533, ext. 5153. If the Sheridan Health Centre is closed, you may use the mobileDOCTOR feature that is available through your Guard.me Health insurance. mobileDOCTOR is available 24 hours a day. You may also search for clinic near your home in Canada that accepts your health insurance through the guard.me website.

    Always remember to read your insurance policy carefully and contact guard.me to confirm what medical tests, treatments and or interventions are covered and the process for ensuring that your medical needs are covered by insurance.

  • Email askanadvisor@sheridancollege.ca to make an appointment. You may also use the private and confidential Keep.meSAFE student support app. Simply download the “my SSP App” from Google Play of the App Store and you can use this multilingual, real-time service any time of the day or night.

  • There are ways to get a Canadian phone number even before you arrive in Canada.

    You may wish to check out GoPhoneBox, a service that allows you to order a SIM card, which allows you to get a Canadian phone number in your home country before you travel to Canada. 

  • Travel restrictions and exemptions can change at any time. It is important that you review the Immigration Refugees and Citizenship Canada webpage to ensure that you have the most up to date information regarding travelling to Canada.  

    Under Canada’s current travel restrictions, to be able to enter Canada as an international student, you must meet 2 requirements: You must have a valid study permit or a letter of introduction that shows you were approved for a study permit. You must be attending a designated learning institution (DLI) with a COVID-19 readiness plan that has been approved by its province. Sheridan has an approved COVID-19 readiness plan. You may also use the Find out if you can travel to Canada tool to see if you can travel at this time. 

    If you are planning to travel to Canada by air, please review the IRCC’s Flying to Canada Checklist. If you are planning to travel to Canada by car, please review the IRCC’s Driving to Canada Checklist.

    Students who wish to travel to Canada should note that, even if they fall under the guidelines provided on the Immigration, Refugees and Citizenship Canada (IRCC) website, this does not guarantee entry to Canada. A Canadian Border Services Agency officer will make a final decision on your eligibility to enter Canada when you arrive.

  • You can find information about estimated processing times on the IRCC website.

  • You may contact IRCC using their online web form for case-specific enquiries or call them at 1-888-242-2100.

  • Information from Immigration, Refugees and Citizenship Canada (IRCC) continues to change due to COVID-19. It is recommended that you refer to the IRCC website for updates and changes.

    Please also review the following helpful resources:

  • Please review the general Frequently Asked Questions page, Student Supports FAQ Page, and the MyOTR page.  

    You can also email askanadvisor@sheridancollege.ca with your question. 

Travel to Canada

  • Before you making your travel arrangements, please check the IRCC website and the Government of Canada’s Covid-19: Entering Canada requirements checklist for the most accurate and up-to-date information on traveling to Canada.

    Under Canada’s current travel restrictions, to be able to enter Canada as an international student, you must meet 2 requirements: You must have a valid study permit or a letter of introduction that shows you were approved for a study permit. You must be attending a designated learning institution (DLI) with a COVID-19 readiness plan that has been approved by its province. Sheridan has an approved COVID-19 readiness plan.

    You may also use the Find out if you can travel to Canada tool to see if you can travel at this time.

    Students who wish to travel to Canada should note that, even if they fall under the guidelines provided on the Immigration, Refugees and Citizenship Canada (IRCC) website, this does not guarantee entry to Canada. A Canadian Border Services Agency (CBSA) officer will make a final decision on your eligibility to enter Canada when you arrive.


  • Before making your travel arrangements, please check the IRCC website and Government of Canada’s Covid-19: Entering Canada requirements checklist for the most accurate and up-to-date information on traveling to Canada.

    Under Canada’s current travel restrictions, to be able to enter Canada as an international student, you must meet two requirements: You must have a valid study permit or a letter of introduction that shows you were approved for a study permit. You must be attending a designated learning institution (DLI) with a COVID-19 readiness plan that has been approved by its province. Sheridan has an approved COVID-19 readiness plan.

    Please read the general information on the IRCC website regarding which documents you should carry before you travel to Canada. Along with the travel letter (for current students) or your visa support letter (for new students) issued to you by Sheridan, you should always carry your Sheridan Letter of Acceptance (for new students) and/or Letter of Enrollment (for current students) for entry to Canada. You will also be required to travel with documentation that you took a COVID-19 PCR test no more than 72 hours before your flight or arrival by car. You test result must be negative.  

    If you are planning to travel to Canada by air, please review the IRCC’s Flying to Canada Checklist. If you are planning to travel to Canada by car, please review the IRCC’s quarantine and pre-arrival checklist. Having all your documents does not guarantee entry to Canada. A Canadian Border Services Agency (CBSA) officer will interview you, review your documents and then make a final decision on your eligibility to enter Canada when you arrive.
  • Before you travel, you must submit your quarantine plan to Sheridan using Sheridan’s My Quarantine plan form and the Government of Canada using the ArriveCAN App.   

    In the ArriveCAN app, enter your quarantine plan, proof of vaccination (if you have been fully vaccinated by the standards of the Canadian government), along with your travel plans. 
    Submitting your quarantine plan in both places is mandatory. 

    Upon arrival, you will need to speak with two officers.  A quarantine officer will first assess you for symptoms of COVID-19 and ask you about the details of your quarantine plan. You will be required to take a day one COVID-19 test (See: Arrival Testing).  

    You will also meet with border services (CBSA) officer who will examine your documents and determine if you are eligible to enter Canada. 

    All travellers must have a 14-day quarantine plan upon arrival in Canada. Some travellers who are fully vaccinated may receive exemption from quarantine if they meet the governments requirements. The final determination regarding whether you are exempt from some or all quarantine requirements will made by a government representative at the border at the time of entry into Canada. 

    Please see the below FAQs for quarantine information, and review the Government of Canada’s quarantine guide, travel restrictions and exemptions for international students, and Covid-19 vaccinated travellers entering Canada page for the most accurate and up-to-date information. 

     

     

     

     

  • The Government of Canada has put measures in place to slow the introduction and spread of COVID-19 in Canada.

    You will be required to take a COVID-19 test and show a negative PCR test result from a test taken within 72 hours prior to your scheduled departure date before being allowed to board a plane for Canada. If you are arriving in Canada by car you will have to show documentation of a negative PCR test result at your Port of Entry. See the Government of Canada’s Getting Tested to Enter Canada page. 

    Upon arrival to Canada, you MUST provide your contact information to the officer at the airport or Port of Entry. 

    If you arrive by air you will be required to take a COVID-19 test upon arrival in Canada (see: Arrival Testing). You will also be required to quarantine at a government-authorized hotel for 3 days while you await the results. The reservations for your 3-day stay a government-authorized hotel must be booked and paid for before you travel to Canada (see: Mandatory Hotel Stopover). After leaving the government-authorized hotel, you will be required to complete the remainder of the mandatory 14-day quarantine period (see: Mandatory Quarantine or Isolation). 

    If you arrive in Canada by car, you will be required to take a COVID-19 test up on arrival and you will still be required to quarantine for 14 days and monitor yourself for symptoms (see: Arrival Testing and Mandatory Quarantine or Isolation). 

    Whether you arrive by land or air, you will be required to take another quarantine test near the end of your 14-day quarantine period (see: Covid-19 Testing for Travelers). 

    Your compliance with the Mandatory Quarantine Order is subject to verification and enforcement. Those in violation may face transfer to a quarantine facility as well as fines and/or imprisonment.

    Please review the Canadian Government’s Travel restrictions, exemptions and advice page to learn more about mandatory quarantine and explore Sheridan’s quarantine supports on the International Student Virtual Community.
    After you have made your travel plans you must complete Sheridan’s Quarantine plan, so we can ensure you are supported prior to your arrival and during your quarantine. 
    This is a mandatory requirement even if you believe you will be exempt from quarantine.

    If you are a returning Sheridan student, please email confirmationletters@sheridancollege.ca to request a travel letter after you have completed the Quarantine plan. If you will be studying with us for the first time in the upcoming semester, the visa support letter your received in your email is also your travel letter and you do not need to request a travel letter. The Government of Canada requires that you download the ArriveCAN App before you travel to Canada. Please note that all travelers to Canada must travel with a non-medical mask or face covering if arriving by air.

    If you meet the Canadian government’s requirements for being fully vaccinated, you may be exempt from some of the quarantine and testing rules. To learn more, please visit the Government of Canada’s COVID-19 Vaccinated Travelers Entering Canada page. 

  • Before you making your travel arrangements, please check the IRCC website for the most current updates on traveling to Canada. It is also highly recommended that you check Border Information Services for detailed information.

    Under Canada’s current travel restrictions, to be able to enter Canada as an international student, you must meet 2 requirements: You must have a valid study permit or a letter of introduction that shows you were approved for a study permit. You must be attending a designated learning institution (DLI) with a COVID-19 readiness plan that has been approved by its province. Sheridan has an approved COVID-19 readiness plan. You may also use the Find out if you can travel to Canada tool to see if you can travel at this time.

    If you are planning to travel to Canada by air, please review the IRCC’s Flying to Canada Checklist. If you are planning to travel to Canada by car, please review the IRCC’s Driving to Canada Checklist.

    Please note that you will be required to take a COVID-19 test before coming to Canada.  You must present documentation of a negative PCR test result from a test taken within 72 hours prior to your scheduled departure date before being allowed to board a plane for Canada. If you are arriving by car, you should show take this test was taken in the United states within 72 hours of your arrival in Canada.

    Students who wish to travel to Canada should note that, even if they fall under the guidelines provided on the Immigration, Refugees and Citizenship Canada (IRCC) website, this does not guarantee entry to Canada. A Canadian Border Services Agency (CBSA) officer will make a final decision on your eligibility to enter Canada when you arrive.

  • The Government of Canada  requires that all passengers five years of age or older who are arriving in Canada by plane or car test negative for COVID-19 before travelling from another country to Canada unless they are exempt from the pre-entry test requirement. 


    Please review the Government of Canada’s 

    You will need to show documentation of a negative laboratory test result to the airline prior to boarding a flight to Canada if you are travelling Canada by air.  If you are traveling to Canada by car, you will show this documentation at the port of entry. The test must be performed using a COVID-19 molecular polymerase chain reaction (or PCR) test.

    The test must be taken within 72 hours prior to your scheduled departure to Canada. Anyone who receives a negative test result and is authorized to enter Canada must take another COVID-19 test when they arrive in Canada if they arrive by plane or by car.

    All travellers must still complete the full, mandatory 14-day quarantine. For more information please see the Government of Canada webpage.

  • The Government of Canada has introduced  additional measures to help limit the spread of COVID-19 and its variants in Canada.

    These new measures include the requirement to show documentation of a negative PCR test result at your Port of Entry. Your COVID-19 test must be taken in the United States.

    You will also be required to take a COVID-19 test upon entry to Canada.

    Please review the Entering Canada by Land during COVID-19 webpage.

    If you are planning to travel to Canada by car, please review the IRCC’s Driving to Canada Checklist.

    Some travellers may be exempt from these requirements. Please review the Government of Canada’s Exemptions from Testing and Quarantine page.

Mandatory Hotel Stay

  • The Government of Canada has introduced  additional measures to help limit the spread of COVID-19 and its variants in Canada.

    These additional measures now require travellers who are arriving in Canada by air to

    • reserve a government-authorized hotel for 3 nights prior to departing for Canada
    • take a COVID-19 molecular test at the airport upon arrival in Canada
    • stay in the government-authorized hotel while awaiting the results of the COVID-19 molecular test taken on arrival
    • pay for the cost of the hotel stay, as well as all associated costs with their quarantine at this government authorized hotel.

    Travellers will be required to present proof of having reserved and pre-paid for their accommodation through ArriveCAN.
    Travellers will still be required to complete the remainder of the mandatory 14-day quarantine after their mandatory hotel stopover at an appropriate place.

    You may review these additional measures on the COVID-19 mandatory hotel stopover page.

    Also review the Entering Canada by air during COVID-19 webpage

    Some travellers may be exempt from these requirements. Please review the Government of Canada’s Exemptions from Testing and Quarantine page.

  • You must make your reservation before travelling to Canada.

    To book your mandatory 3-night hotel stopover, call:

    • 1-800-294-8253 (toll-free within North America)
    • 1-613-830-2992 (collect outside of North America)

    You will be able to choose from government-authorized list of hotels near your port of entry.
    Costs of these hotel stopovers may vary by location.

    Please see the Government of Canada’s Covid-19 mandatory hotel stopover: booking and list of government-authorized hotels page for additional information

  • You are expected to follow all the rules outlined in the quarantine act, monitor yourself for symptoms of COVID and report daily through the ArriveCAN App. You are also expected to follow the code of conduct of the hotel and remain in your room unless escorted by an official. Please review all the details of the traveller responsibilities before your arrival.

    Remember this is the law and violating any of the quarantine instructions provided to you could result in a fine or imprisonment.

  • If your COVID-19 test result is negative, you will check out of the government-authorized hotel and complete the remainder of your quarantine at your planned location.

    If your COVID-19 test result is positive you will be required to stay in your room at the government-authorized hotel and wait for an official from the Public Health Agency of Canada to call you and provide you with instructions. Please review the details of this process on the Public Health Agency of Canada website.

Quarantine & Vaccination Information

  • To be considered fully vaccinated, the Canadian government says you must:
    • have received the full series of an accepted COVID-19 vaccine or a combination of accepted vaccines
    • have received your last dose at least 14 days prior to the day you enter Canada
    Accepted vaccines in Canada are:
    • Pfizer-BioNTech COVID-19 vaccine
    • Moderna COVID-19 vaccine
    • AstraZeneca/COVISHIELD COVID-19 vaccine
    • Janssen (Johnson & Johnson) COVID-19 vaccine - single dose
    Please see the Government of Canada’s COVID-19 vaccinated travellers entering Canada page for more details.
  • Yes, you will still need to quarantine. 

    There are no exemptions from testing, hotel stopover or quarantine for travellers who haven't received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada. 
  • Yes, you may complete your vaccination in Canada. Please see the Ministry of Health’s COVID-19 Guidance for Individuals Vaccinated outside or Ontario/Canada for more details. 
  • Please see the Ministry of Health’s COVID-19 Guidance for Individuals Vaccinated outside or Ontario/Canada for information and guidance on this matter.   

    You may also speak with the medical professionals (doctors, nurses) at the Sheridan Health Centre to discuss your options. 
  • On July 5, 2021, some exemptions for fully vaccinated travellers came into effect for those who meet specific conditions and are eligible to enter Canada. 

    Please review the Government of Canada’s COVID-19 vaccinated travellers entering Canada page for the eligibility criteria and details about the fully vaccinated exemption. 

    The final determination regarding whether you are exempt from some or all quarantine and testing requirements will made by a government representative at the border at the time of entry into Canada.  

    The Government of Canada requires all travelers to Canada submit a suitable quarantine plan even if you are fully vaccinated. Please submit your plan to Sheridan through Sheridan’s My Quarantine Plan form and also input your plan in the ArriveCan app before traveling. 
  • Yes. The Government of Canada requires all travelers to Canada to submit a suitable quarantine plan, even if you are fully vaccinated. Please submit your plan to Sheridan through Sheridan’s My Quarantine Plan form and also input your plan in the ArriveCan app before traveling. 
  • Yes, Sheridan will be offering a quarantine support bursary to eligible students who are enrolled in hybrid programs for the Fall 2021. More information about this bursary and the eligibility requirements will be available in the coming weeks on the myOTR: Quarantine Support Bursary page 
  • Mandatory quarantine means:

    • Staying at home or your place of quarantine to prevent being exposed or exposing others to COVID-19
    • Avoiding contact with people you did not travel with
    • Sleeping  in your own bedroom – alone
    • You cannot quarantine in group living environments.
       

    Upon your arrival to Canada, you must travel directly to a suitable location and quarantine for 14 days.  During this period, you must not leave your place of quarantine except to seek medical attention. You must not have any guests or visitors during your mandatory quarantine.

    This order has been put in place by the Government of Canada as part of the Quarantine Act to help reduce the introduction and spread of COVID-19, and may be verified and enforced. To learn more about what it means to quarantine, -- including what is and isn’t allowed – please review the Government of Canada’s guide to mandatory quarantine.

    Local public health units may call you during quarantine to verify that you are following the quarantine order. This page includes a list of public health phone numbers.

  • Sheridan is providing online support and advising to all Sheridan students virtually.

    Please click here to send us your question.

  • Yes, the Government of Canada requires COVID-19 Testing for all travellers. Persons arriving in Canada must take a COVID-19 molecular test upon arrival in Canada.  If you had a negative test result before travelling, you are still required to take your day 1 test up on arrival in Canada.  If you are fully vaccinated and hoping to be exempt from quarantine, you are still required to take your day 1 test upon arrival in Canada (See: Arrival Testing).  

    Additionally, the Government all travellers take another Covid-19 test while they are in quarantine. You will be provided with a COVID-19 test kit at the airport if you arrive by air.

    Whether you arrive in Canada by air or land, our Sheridan Health Centre staff will provide additional assistance if needed. Someone from our Health Centre Team will contact you answer any questions you may have about COVID-19 testing during quarantine.

  • Our Sheridan Health Centre will be happy to help you. The Sheridan Health Centre will be contacting you to help you complete or schedule your COVID-19 test during your quarantine. They can answer any questions you may have about getting tested.

    It is very important that you check your Sheridan email and answer your phone so that you do not miss important contacts from our health centre team.
     
  • Yes, you may quarantine with family or friends to who travelled to Canada with you on the same flight.

    However, it is important to note that if any of you test positive or begin having symptoms, you may no longer share a room, and each person most isolate alone in their own bedroom.

  • Friends or family can pick you up. You may use a taxi service or your may drive yourself. Do not take public transportation (such as the public bus or train).

    Please see the international students’ virtual community or the off campus housing website for information about Sheridan’s preferred taxi service.

    If you arrive in Canada by land, you are expected to drive directly to your place of quarantine without making stops. 

    If you arrive in Canada by air, you will be provided with transport to your mandatory stopover hotel.  When you leave the mandatory stopover hotel to continue your quarantine at a suitable destination of your choosing, you are expected to travel directly to this destination.

    Do not stop anywhere. Wear a mask during all transportation. Your friends and family should wear a mask too. 

    Please review the Government of Canada’s Guidelines for Transportation to Your Quarantine Destination. 

  •  

    Start by checking out the Government of Canada’s COVID-19: Travel, Testing, Quarantine and Borders page.  This site will contain the most accurate and up-to-date information on the rules and steps travellers need to follow.  

    Sheridan offers additional support through the international students’ virtual community and the off- Campus website. Click on the COVID SAFE tile in the international student Mobile App. COVID-SAFE is a 24-hour support services that can assist students with planning quarantine, transportation after they arrive in Canada and many other quarantine related needs. The Keep.meSAFE mobile app can provide emotional support for you during your quarantine. Simply download the “my SSP App” from Google Play of the App Store and you can use the multilingual, confidential 24-hour real-time service. We encourage you to join the guard.meCARES Quarantine Student Connection Group to interact and chat with other students who are also quarantining.

    Please email wellness@guard.me to join the group.

  • Travellers entering Canada who have no signs or symptoms of COVID-19 must follow a mandatory quarantine for 14 days (starting from the day you arrive in Canada). To learn more about what  mandatory quarantine means, – including what is and isn’t allowed – please review the Government of Canada’s explanation of  mandatory quarantine.

    You should not travel if you are sick.  If you're allowed to enter Canada and have signs and symptoms of COVID-19, it is mandatory to isolate for 14 days without delay (starting from the date you arrive in Canada). During the mandatory isolation period, you must monitor your health. You must not leave your place of isolation except to seek medical attention. You must not go outside. You must avoid all interactions with other people unless you are consulting with a medical professional. 

    To learn more about what  mandatory isolation means, please review the Government of Canada’s explanation of  mandatory isolation.

  • It’s important to be prepared before beginning your quarantine! You may wish to attend a Housing and Quarantine Workshop to get started, and review our Quarantine and Pre-Arrival Checklist.

    You may also wish to review this simple guide on How to Self-Quarantine.
    Preparing to quarantine includes:

    • Securing a suitable place to quarantine, which includes all the basic necessities (e.g. a phone, food. water and prescription medications for pre-existing conditions) you’ll need.
    • Arranging for transportation straight from the airport to your place of quarantine – ideally, a private vehicle
    • Making arrangements to ensure you have food during your quarantine. Information about grocery and meal delivery is available on the International Student Virtual Community.
    • Ensuring you have a valid Canadian phone number and SIM card. Information about how to order a Canadian Sim Card from your home country is available on the International Student Virtual Community.
    • Completing Sheridan’s Quarantine plan, so we can ensure you are supported prior to your arrival and during your quarantine.
    • Securing a travel letter, if you are a returning student. Please email confirmationletters@sheridancollege.ca to request a travel letter after you have completed the Quarantine plan.
  • You may choose to quarantine in your rented apartment/house in Canada, provided you have a bedroom to yourself and remain in your room as much as possible. The Government of Canada states that you cannot  quarantine in group living environments. 

    Some examples of group living environments not suitable for quarantine include:

    • a small apartment you share with others
    • a shared household with a large family or families or many people
    • a shelter, group home, group residence, hostels, industrial camps, construction trailers or other group setting
    • shared living spaces with housemates who haven’t travelled with you that you cannot avoid interacting with.

    For a full list of examples, visit the the Government of Canada's Congregate Living Settings page. 

    You may quarantine on Sheridan Residence, if you are living on Residence for the Fall 2021 semester.

    You may quarantine in a hotel – several hotels in the Greater Toronto Area are offering special rates to Sheridan students who require them for quarantine. Please contact the hotels directly to arrange your stay and discuss food options.

    For additional support and resources to arrange your place of quarantine, check out the International Student Virtual Community, or our off-campus housing Quarantine Information page.

  • Please see the transportation guide on the International Student Virtual Community or the off campus housing website. Be sure to travel with enough cash to pay for a taxi if you need to take one.

  • You may only leave your place of quarantine to seek medical attention. Getting your COVID-19 swab test at an assessment centre is considered seeking medical attention.

  • Information about grocery and meal delivery is available on the International Student Virtual Community as well as the off-campus housing quarantine webpage.

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