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Sheridan Residence: COVID-19 Updates

Why is Residence adding this vaccination requirement?

The vaccination requirement supports the latest guidance from our local public health partners, which states that high rates of vaccination among the student population will be critical to Ontario’s pandemic control. Halton Public Health and Peel Public Health have emphasized congregate living settings pose unique risks for SARS-CoV-2 transmission. Post-secondary on-campus residences are high density, contain shared common spaces, and may present challenges to effective isolation or quarantine should a student become infected. For these reasons, high two-dose vaccination coverage among students will be necessary to prevent local outbreaks in the upcoming academic year.

Read the letters from Halton Public Health and Peel Public Health that further explain this guidance.

Will you grant exemptions?

Yes – an option exists for an individual to apply for an exemption. Exemptions will be granted on medical or religious grounds and reviewed on a case-by-case basis.  More information on how to apply for an exemption can be found here Covid-19 FAQ's.

How do I submit my documentation?

Sheridan Residence Vaccination Documentation Procedure for Ontario students:

  • Please upload your vaccination records to Synergy Gateway.  All students will receive an email from to their Sheridan College email address, which may show up in your inbox as “helpdesk” with a subject line of “Your Access to be Verified. Be sure to check your spam or junk folders. 

If you have any concerns about this step, please contact Synergy’s help desk between Monday – Friday 10:00am – 3:00pm EST.

  • Once the Sheridan Health Centre confirms that you are vaccinated, the Residence will be informed and will be able to begin the acceptance process.

How do I access my COVID-19 vaccination certificate?

Domestic students can access their vaccination certificates through their local provincial vaccine portals. Ontario students who provide their health card number do not need to attach vaccination documents.

International students must obtain their vaccination documentation from their local public health service in their country. According to the Government of Canada’s instruction, please ensure your vaccine documentation is in English or French, or a certified English or French translation. 

How do I request a refund for Residence fees?

Students who decide to withdraw their application to live in Residence will need to submit a withdrawal request form. All withdrawals will be subject to the Residence withdrawal and cancellation policy.

If I withdraw from Residence, does Sheridan have any additional resources to help me find housing?

Whether you are new to Sheridan or returning for another semester, finding a place to live is an important step for many students. Sheridan has a number of resources available to help you find off-campus housing.

How can I book a vaccine appointment?

Halton Region vaccine clinics and booking:

Peel Region vaccine clinics and booking:

I have only received one dose of an approved COVID-19 vaccine. Can I still move into Residence as scheduled?

No. You will not be permitted to move into Residence if you have not received 2 valid doses of a vaccine approved by Health Canada. 

What does it mean to be fully vaccinated, and which vaccines have been approved by Health Canada?

A person is considered to be fully vaccinated, when it has been at least 14 days since they have received their final dose of a COVID-19 vaccine series and they had: 

  • A full series (at least 2 doses) of a COVID-19 vaccine or any combination of COVID-19 vaccines approved for use by Health Canada; or
  • At least a mix of 2 accepted vaccines; or
  • At least 1 dose of the Janssen/Johnson & Johnson vaccine

Accepted vaccines in Canada are:

  • Pfizer-BioNTech (Comirnaty, tozinameran, BNT162b2)
  • Moderna (mRNA-1273)
  • AstraZeneca/COVISHIELD (ChAdOx1-S, Vaxzevria, AZD1222)
  • Janssen (Johnson & Johnson) - single dose
  • Bharat Biotech (Covaxin, BBV152 A, B, C)
  • Sinophram BIBP (BBIBP-CorV)
  • Sinovac (CoronaVac, PiCoVacc)

Please see the Government of Canada website for additional information, and monitor the website for any new updates on accepted vaccines and requirements as this information is fluidly updated. 

What about international students or students who received vaccines outside of Canada?

To live in Residence at Sheridan, you must provide documentation that shows that you have received 2 doses of a COVID-19 vaccine approved by Health Canada.

I received a COVID-19 vaccine that is not approved by the Government of Canada. What should I do?

Please see the Ministry of Health’s COVID-19 Guidance for Individuals Vaccinated outside or Ontario/Canada for information and guidance on this matter.

You may also speak with the medical professionals at the Sheridan Health Centre to discuss your options. 

I’m an international student and I have questions about vaccines, travel, or quarantine.

Please review our FAQs for International Students page or email for questions concerning quarantine exemptions for fully-vaccinated travellers, a list of accepted Health Canada vaccines, and more.

Will vaccinations be required for on-campus instruction?

Yes. Vaccinations are required for on-campus instruction.

Will I still have to follow COVID-19 health protocols and physical distancing on Residence if I have been fully vaccinated?

In keeping with provincial regulatory and public health guidance, the following protocols will remain in effect for students and staff in residence buildings.

Along with increased sanitization throughout the building, residents will be required to comply with all physical distancing and personal protective equipment (PPE) needed while on campus due to COVID-19.

Residents will be asked to wear a facial covering/mask in the residence building anytime they are not in their suite, maintain a six-foot distance from those around them while in common areas of the building, and adhere to all posted room occupancy guidelines (e.g. laundry room and kitchens).

What will the student experience be like in Residence given the current COVID-19 pandemic?

For those students who are partially or fully vaccinated at least 14 days prior to arrival, the following enriched student experiences are permitted.

Residence Life events Our Residence Life team is ready to adapt our community model as restrictions continue to be eased to support and encourage your academic and social success.

Traditional residence events, such as move-in and orientation, will be adjusted to accommodate physical distancing guidelines. We have developed programs to engage students and building community, either in smaller groups or through online platforms.

As public health guidelines change, we may be permitted to have in person programming with approval required by a Residence Life Coordinator. A risk assessment will be completed to ensure the activity is conducted in a healthy and safe manner.

Roommates – Rooms will be occupied at full capacity. We will retain a percentage of rooms for any health risk in residence (such as isolation). Students will be permitted to engage with other students in their rooms abiding by existing residence guidelines.

Common area access – Common lounges and study spaces, as well as kitchens and laundry facilities would be open with occupancy limitations.

Guests in Residence - Visitation will be restricted to internal suite-to-suite visits for students living in residence for the fall.  No external guests will be allowed at this time.  We’re hopeful this may change and be more lenient, but to start  the academic year this policy is to protect those in our residence community to the utmost degree.

What are the benefits of living on campus? What is in place to ensure student safety during COVID19?

Sheridan Residence is looking forward to welcoming you and we are committed to supporting your learning experience. Our move-in process will be adapted and we have taken extensive cleaning measures to ensure high touch points and common areas are consistently and thoroughly cleaned. We have implemented a physical distancing protocol in our buildings to better protect our students and staff.

Sheridan Residence has been working closely with Sheridan College to adapt policies and procedures accordingly. Below are some common questions that we are addressing to better help students through this difficult time, such as extending payment deadlines, routine cleaning, and how we will ensure the residence’s priority is student safety and satisfaction.

We are ready, prepared and are excited to welcome you to residence!

Is it worth coming to residence if I have limited or no in-person classes?

The residence is committed to ensure you have a great experience while living on campus! This decision however, is a personal decision no one can make for you. Some factors to consider are personal finances, what program you are in, academic requirements and your geographic location. Residence is a fantastic space to establish connections with others, being a part of a community setting, along with academic and personal support. When asking yourself, ‘is it worth it?’ one needs to consider that residence will differ every year – people will change, programs will change, but access to continuous resources and support will not. Even with social distancing measures, we will be delivering programming and resources the same as classes – some online, and some in person! 

Can I defer my residence offer to another term in hopes classes will commence in person?

If you are not planning on living in residence for the term you have applied for, you must cancel your application. To cancel your application, you must log onto My Housing Portal (where you have applied for residence) and cancel your application.  

I am an international student and I have an accepted spot in residence. Can I self-quarantine for two weeks in residence once I arrive?

The Government of Canada does not consider student residences as suitable quarantine facilities because of the shared accommodations. This means you will not be able to quarantine in residence on arrival from any international travel.

How will COVID19 impact my residence experience?

This answer will be consistently changing as new measures and regulations come into play by the government and Public Health officials. At this current moment, housekeeping in suites has been suspended until further notice but cleaning common areas and high touch points are priority.

In regards to common area spaces, the residence has been working on a safe opening plan. Currently kitchens and laundry rooms are available for use with sanitation devices in each space and specific guidelines (e.g. only a limited number of students able to be in a room at a time, etc.). Other common area spaces such as the movie room and games room will be open with a limited capacity, social distancing, mask requirements, as well as sanitary procedures in place. These areas will be booked via online to ensure staff can follow up with sanitization procedures. 

We are committed to ensuring your experience in residence is a positive one, regardless of the current situation we are all facing. Our Residence Life Team is ready to adapt our community model as restrictions continue to be eased to support and encourage not only your academic, but also social success. We will continue to have Resident Advisors and Residence Services Representatives available to all students – our methods of programming and communication may change, but our commitment to the student experience will never weary.

How will physical distancing work in residence? What measures are put in place?

Along with increased sanitization throughout the building and using new electrostatic sprayers, the residence will have the ability to disinfect areas more thoroughly and efficiently. Residents are required to comply with physical distancing and personal protective equipment (PPE) needed while on campus due to COVID-19 or other public health emergencies. When the minimum recommended physical distance of six (6) feet is not able to be maintained, residents will be expected to wear appropriate PPE (i.e. – gloves, mask and/or face shield). Residents are required to wear a mask when in shared areas of the residence and abide by the posted shared room occupancy limits (i.e. – common kitchens, laundry rooms, elevators).

Will we be able to have guests in residence?

Our primary focus is the health and safety of all students and residence staff. With that being said, we will be limiting any sign-in procedures to only primary/emergency contacts. The guest policy is hopeful to change and be more lenient, but to start the beginning of the academic year this policy is to protect those in our residence community to the utmost degree.

Will I still be able to ship mail to residence?

Yes! Residence will continue to accept mail and parcels from Canada Post and all other courier companies. The process will be adapted so physical distancing can be maintained between residence staff and delivery people. Our staff will process and store mail while maintaining personal protective equipment guidelines. Students will be notified by email or phone that they have received mail and arrange for a time to pick up so physical distancing can be maintained while students are retrieving their mail. Residence will temporarily cease accepting drop-offs from family or friends of a resident’s belongings. If a student requires a personal delivery including grocery and food deliveries, it must occur without the reliance on a Residence staff member. Please note, we will only be able to hold mail and parcels for students currently living in Residence upon delivery.

Will residence still run the grocery bus?

We understand that many residents benefit from the grocery bus and it is often utilized. At this current time, the grocery bus is not in operation and will be upon the discretion of the partnered grocery store when this service can resume.

Please note that there are many other grocery delivery options within the area available such as Walmart delivery and Instacart.

Will I have a roommate?

Since Sheridan Residence only offers two-bedroom suites with a kitchen and bathroom included, we are moving forward with being full and at double occupancy. This means that you will have a roommate – however, there will be an emphasis on cleanliness in the suite and ensuring both parties are doing their part in consistently sanitizing their common spaces routinely. The residence will ensure to have measures in place to have these cleanliness conversations between roommates and help guide these expectations.

I am having a difficult time paying for residence. What are my options?

We understand that through this difficult time comes some hardships. The residence has varying payment options. Please note that residence does not defer any fee payments for OSAP. If you would like to get in contact with a manager about your specific situation, you may contact the following person to discuss a potential alternative payment plan that better suits your needs.

Davis: Kelly McLellan - 

Trafalgar: Markelle Latham –  

I live in residence and I have flu-like symptoms. What should I do?

  • Self-isolate (this means staying home and limiting contact with others as much as possible)
  • Contact the Health Centre for a virtual consultation. Health Centre at 905 845 9430 ext. 2550
  • Contact the residence front desk and connect with Sheridan Residence Management.
  • Trafalgar: 905-815-4150 / 
  •   Davis: 905-874-4393 /
  • Get tested for COVID-19. Suite testing will be completed whenever possible. While waiting for the results, please do NOT come to campus or leave your residence room.
  • Use the self-assessment tool developed by the Government of Ontario
  • Contact your health care practitioner
  • Please remain in isolation until someone from the health centre or management team reaches out with further instructions. Make sure If you are calling the Health Centre to let them know you are living in residence.  

Changes have been made by the government regarding testing and isolation and it is important to continue to monitor the Governments website for most up to date information. 

Additional Information on what to do if you have been or think you may have been exposed to covid can be found here: What to do if you've been exposed

My question is not listed – who can I contact?

If you have a question that has not been answered above, please feel free to e-mail us. Please note, due to COVID19, we are experiencing some delay in answering e-mails and ask for your patience. Someone will e-mail you within a 24–48 hour timeframe maximum. While we encourage e-mail communication, if you wish to speak to a representative on the telephone, please call between the hours of 9:00 a.m – 5:00 p.m. due to limited staffing.

(905) 874-4393

(905) 815-4150

Where can I find the most up to date COVID-19 information?

In order to make Residence a safe place for all our residents, we look to Public Health and the Sheridan Health Centre for guidance in our COVID-19 protocols. For the most up to date information regarding COVID-19 please check out some of these resources: 

Ontario’s COVID-19 Information
Find out about the declaration of emergency and the latest public health measures, advice and restrictions as we continue to respond to the challenge of COVID-19. Stay home, stay safe, save lives.

Public Health Multilingual Fact Sheet
These resources are available in over 20 languages and are complementary to the current public, public health, and health care guidance available on the Ministry of Health's website

Center for Disease Control and Prevention 
A dedicated website for COVID-19, the disease caused by the novel coronavirus.  Regular updates on all aspects of the infectious disease are provided there.
Under the What You Should Know section, readers can learn:
How the disease spreads,
Prevention tactics,
Treatment protocols, 
Answers to frequently asked questions. 

The World Health Organization 
For Reliable and up to date information The WHO (World Health Organization) has everything, including up to date media press conferences. 

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