Sheridan Residence: COVID-19 Updates
What are the benefits of living on campus? What is in place to ensure student safety during COVID19?
Sheridan Residence is looking forward to welcoming you and we are committed to supporting your learning experience. Our move-in process will be adapted and we have taken extensive cleaning measures to ensure high touch points and common areas are consistently and thoroughly cleaned. We have implemented a physical distancing protocol in our buildings to better protect our students and staff.
Sheridan Residence has been working closely with Sheridan College to adapt policies and procedures accordingly. Below are some common questions that we are addressing to better help students through this difficult time, such as extending payment deadlines, routine cleaning, and how we will ensure the residence’s priority is student safety and satisfaction.
We are ready, prepared and are excited to welcome you to residence!
Is it worth coming to residence if I have limited or no in-person classes?
The residence is committed to ensure you have a great experience while living on campus! This decision however, is a personal decision no one can make for you. Some factors to consider are personal finances, what program you are in, academic requirements and your geographic location. Residence is a fantastic space to establish connections with others, being a part of a community setting, along with academic and personal support. When asking yourself, ‘is it worth it?’ one needs to consider that residence will differ every year – people will change, programs will change, but access to continuous resources and support will not. Even with social distancing measures, we will be delivering programming and resources the same as classes – some online, and some in person!
I have been notified by my program coordinator that my classes will be taught remotely (online) for the semester. Can I still live on campus?
The residence will be prioritizing the first-year guaranteed acceptance students along with those who will be having face-to-face classes on campus. We will then be able to assess spots available and offer them to students who are learning remotely but wish to live in residence. If you have received a residence offer, you have a reserved spot in residence and should follow the necessary steps indicated in your residence offer.
What is the last day to cancel my application?
If you do not have an offer of acceptance for residence, you may cancel your application anytime and you will receive your security deposit back in the form of a cheque. For those who have an offer for residence, the last day to cancel your application and receive your full refund is July 1st, 2021.
Please note that refunds take a minimum of 6-8 weeks to be processed and then delivered. With Canada Post COVID19 delays, please allow some additional time for delivery. All cancellations are irrevocable and final.
Can I defer my residence offer to another term in hopes classes will commence in person?
If you are not planning on living in residence for the term you have applied for, you must cancel your application. To cancel your application, you must log onto My Housing Portal (where you have applied for residence) and cancel your application.
I’m only interested in residence for the Winter 2022 (Jan - April) semester, what should I do?
If you have already filled out an application for the Academic Year 2021- 2202 (Sept - April ) please cancel your application using the steps outlined above. Winter 2022 applications will be live on July 5, 2021.The residence will be prioritizing students who require in class studies.
I am an international student and I have an accepted spot in residence. Can I self-quarantine for two weeks in residence once I arrive?
Currently, all international students arriving in Canada must quarantine for 14 days upon arrival. The residence allows students who have a reserved spot in residence for the Academic Year 2021 - 2022 to self - quarantine in their suite. For students who have a reserved spot, a comprehensive move-in email will be sent to confirm flight itinerary and a concrete quarantine plan to help assist and support you! Please note that fees for arrivals between August 8, 2021 – August 16, 2021 will be waived for quarantine purposes.
Students who are looking to complete quarantine in residence must:
- have an accepted spot in residence for the AY 2021-2022 term
- arrive no later than August 16, 2021 in order for your quarantine to be accommodated
If your scheduled date is after August 16, 2021, the residence may not be able to accommodate your onsite quarantine.
Any date before August 8, 2021 must be communicated and approved by management and a cost may be associated.
How will COVID19 impact my residence experience?
This answer will be consistently changing as new measures and regulations come into play by the government and Public Health officials. At this current moment, housekeeping in suites has been suspended until further notice but cleaning common areas and high touch points are priority.
In regards to common area spaces, currently only kitchens and laundry rooms are available for use with sanitation devices in each space and specific guidelines (e.g. only a limited number of students able to be in a room at a time, etc.). It is likely that common area rooms such as the fitness room, movie room and games room will be closed for the beginning of the term but we are hopeful that they will be open in the future with sanitary procedures in place.
We are committed to ensuring your experience in residence is a positive one, regardless of the current situation we are all facing. Our Residence Life Team is ready to adapt our community model as restrictions continue to be eased to support and encourage not only your academic, but also social success. We will continue to have Resident Advisors and Residence Services Representatives available to all students – our methods of programming and communication may change, but our commitment to the student experience will never weary.
How will physical distancing work in residence? What measures are put in place?
Along with increased sanitization throughout the building and using new electrostatic sprayers, the residence will have the ability to disinfect areas more thoroughly and efficiently. Residents are required to comply with physical distancing and personal protective equipment (PPE) needed while on campus due to COVID-19 or other public health emergencies. When the minimum recommended physical distance of six (6) feet is not able to be maintained, residents will be expected to wear appropriate PPE (i.e. – gloves, mask and/or face shield). Residents are required to wear a mask when in shared areas of the residence and abide by the posted shared room occupancy limits (i.e. – common kitchens, laundry rooms, elevators).
Will we be able to have guests in residence?
Our primary focus is the health and safety of all students and residence staff. With that being said, we will be limiting any sign-in procedures to only primary/emergency contacts. The guest policy is hopeful to change and be more lenient, but to start the beginning of the academic year this policy is to protect those in our residence community to the utmost degree.
Will I still be able to ship mail to residence?
Yes! Residence will continue to accept mail and parcels from Canada Post and all other courier companies. The process will be adapted so physical distancing can be maintained between residence staff and delivery people. Our staff will process and store mail while maintaining personal protective equipment guidelines. Students will be notified by email or phone that they have received mail and arrange for a time to pick up so physical distancing can be maintained while students are retrieving their mail. Residence will temporarily cease accepting drop-offs from family or friends of a resident’s belongings. If a student requires a personal delivery including grocery and food deliveries, it must occur without the reliance on a Residence staff member. Please note, we will only be able to hold mail and parcels for students currently living in Residence upon delivery.
Will residence still run the grocery bus?
We understand that many residents benefit from the grocery bus and it is often utilized. At this current time, residence unable to confirm if the grocery bus will continue and will be upon the discretion of the partnered grocery store. We will ensure to update this page frequently if any information changes or a decision progresses.
Please note that there are many other grocery delivery options within the area available such as Walmart delivery.
Will I have a roommate?
Since Sheridan Residence only offers two-bedroom suites with a kitchen and bathroom included, we are moving forward with being full and at double occupancy. This means that you will have a roommate – however, there will be an emphasis on cleanliness in the suite and ensuring both parties are doing their part in consistently sanitizing their common spaces routinely. The residence will ensure to have measures in place to have these cleanliness conversations between roommates and help guide these expectations.
I am having a difficult time paying for residence. What are my options?
We understand that through this difficult time comes some hardships. The residence has varying payment options. Please note that residence does not defer any fee payments for OSAP. If you would like to get in contact with a manager about your specific situation, you may contact the following person to discuss a potential alternative payment plan that better suits your needs.
Davis: Kelly McLellan - firstname.lastname@example.org
Trafalgar: Jessica Kayama – email@example.com
I live in residence and I have flu-like symptoms. What should I do?
- Self-isolate (this means staying home and limiting contact with others as much as possible)
- Contact the Health Centre for a virtual consultation. Health Centre at 905 845 9430 ext. 2550
- Contact the residence front desk and connect with Sheridan Residence Management.
- Trafalgar: 905-815-4150 / firstname.lastname@example.org
- Davis: 905-874-4393 / email@example.com
- Get tested for COVID-19. Suite testing will be completed whenever possible. While waiting for the results, please do NOT come to campus or leave your residence room.
- Use the self-assessment tool developed by the Government of Ontario
- Contact your health care practitioner
- Please remain in isolation until someone from the health centre or management team reaches out with further instructions. Make sure If you are calling the Health Centre to let them know you are living in residence.
My question is not listed – who can I contact?
If you have a question that has not been answered above, please feel free to e-mail us. Please note, due to COVID19, we are experiencing some delay in answering e-mails and ask for your patience. Someone will e-mail you within a 24–48 hour timeframe maximum. While we encourage e-mail communication, if you wish to speak to a representative on the telephone, please call between the hours of 9:00 a.m – 5:00 p.m. due to limited staffing.
Where can I find the most up to date COVID-19 information?
In order to make Residence a safe place for all our residents, we look to Public Health and the Sheridan Health Centre for guidance in our COVID-19 protocols. For the most up to date information regarding COVID-19 please check out some of these resources:
Ontario’s COVID-19 Information
Find out about the declaration of emergency and the latest public health measures, advice and restrictions as we continue to respond to the challenge of COVID-19. Stay home, stay safe, save lives.
Public Health Multilingual Fact Sheet
These resources are available in over 20 languages and are complementary to the current public, public health, and health care guidance available on the Ministry of Health's website
Center for Disease Control and Prevention
A dedicated website for COVID-19, the disease caused by the novel coronavirus. Regular updates on all aspects of the infectious disease are provided there.
Under the What You Should Know section, readers can learn:
• How the disease spreads,
• Prevention tactics,
• Treatment protocols,
• Answers to frequently asked questions.
The World Health Organization
For Reliable and up to date information The WHO (World Health Organization) has everything, including up to date media press conferences.