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Back to Class – Frequently Asked Questions

Section 1: Changes to Academic Term Dates

Section 2: Fee Payment Dates

Section 3: Getting Back on Track with your Coursework

Section 4: Field Placements, Practicums and Co-op

Section 5: Travel Accommodations

Section 6: Withdrawals and Refunds, or Readmission

Section 7: Residence

Section 8: Winter 2018 Orientation and Course Selection

Section 9: Financial Support and OSAP

Section 10: Information for International Students

Section 11: Information for Students in the Faculty of Continuing and Professional Studies


Section 1: Changes to Academic Term Dates

1. When will I be done the fall semester?

Classes for the fall semester will end on January 12, 2018. Please see the revised Academic Calendar Dates for more information. [Updated November 20, 2017]

2. Will there be classes the week before the holidays?

Classes will run during the week of December 18–22, 2017, will resume on January 2, 2018 and continue to January 12, 2018. There will be no scheduled classes for most programs from January 15–19. Please see the revised Academic Calendar Dates for more information. [Updated November 20, 2017]

3. Are classes running during the holiday break?

No classes will run during the holiday break, which will occur from December 23 – January 1 inclusive. Please see the revised Academic Calendar Dates for more information. [Updated November 20, 2017]

4. What is the confirmed start and end date of the Winter 2018 semester?

The winter semester will begin on January 22, 2018 and end on April 27, 2018. Please see the revised Academic Calendar Dates for more information.

The week between the end of the Fall 2017 semester and the start of the Winter 2018 semester reflects the time necessary for all coursework to be marked and processed, ensuring students who successfully complete their fall courses are enrolled in the subsequent winter semester courses.

[Updated November 20, 2017]

5. Is the Winter Reading Week cancelled?

Sheridan is committed to maintaining a Winter Reading Week as scheduled from February 26 – March 2, 2018 (no scheduled classes for most programs). Please see the revised Academic Calendar Dates for more information. [Updated November 20, 2017]

6. I'm a student in a joint program with another institution. How will the revised semester dates affect me?

Brock University

Students in joint programs with Brock University will follow Sheridan's revised semester dates.

York University

Students in the joint York–Sheridan program will continue to follow the dates outlined in the York University calendar.

YSDN classes will continue until December 22, 2017. Exams at York are a priority and accommodations will be made if you miss a Sheridan class.

YSDN Fall 2017 semester classes will end on December 22, 2017.

The deadline for YSDN students to drop a course without academic penalty is December 22, 2017. The deadline for YSDN students to choose the Withdrawal from Course Option will be the final day of the Fall Semester at Sheridan, which is January 12, 2018.

University of Toronto Mississauga

For students in joint Sheridan–UTM programs, more information was shared by UTM on Monday, November 20 regarding the completion of the semester.

All institutions

We're mindful that your exam weeks starting after December 4 will pose additional challenges to the recovery of the semester. Your faculty will be working with you to develop amended and streamlined course syllabi that will address all learning outcomes. In addition, we'll be creating a schedule for studio access with faculty present who can offer up individual support.

We're fully committed to working together with our joint program partners to ensure that students receive sufficient support to complete their semester. [Updated December 8, 2017]


Section 2: Fee Payment Dates

7. What is the due date to pay fees for the Winter 2018 semester for returning students?

For returning students whose next fee payment was scheduled for November 15, fees were due on November 27, 2017. The balance of fees for students receiving OSAP is due on February 14, 2018. Please see the revised Academic Calendar Dates for more information. [Updated November 27, 2017]

8. What is the due date to pay fees for the Winter 2018 for new students?

The balance of winter fees for new domestic students is due December 8, 2017 for those students who accepted their offer before November 17, 2017. Applicants who accepted their offer after November 17 should refer to their invoice for due dates. [Updated November 20, 2017]


Section 3: Getting Back on Track with your Coursework

9. Once classes resume, how will I know when my assignments are due, when my tests will take place, etc.?

Sheridan has committed to maintaining a period of 3 business days after classes resume where no tests, assignments, or rescheduled assessments will be due. This means that there will not be any tests, exams, assignments or rescheduled assessments during the first 3 business days after classes resume. Your professor will communicate revised dates for exams, tests and assignments to you. [Updated November 20, 2017]

10. Will my professors hold extra office hours so that I can communicate with them in person, outside of class?

This decision will vary by professor. Please contact your professor directly to determine whether they will be available for additional office hours. [Updated November 20, 2017]

11. I'm feeling overwhelmed by the return to class. Where can I get support?

There are several supports available to you upon your return to class:

  • If you need help with your coursework, we encourage you to access the new Library Guide. Extended hours for the Libraries at all three campuses are in effect, and many study sessions for particular courses are taking place.
  • You can also book a tutoring appointment, using your Sheridan email address to register. You may also drop in to the Tutoring Centre on campus for help during their scheduled hours.

If you have any other questions about completing your semester, please contact the Centre for Student Success to discuss your options and next steps:

  • Locations: Davis Campus: Room B230; HMC: Room A247; Trafalgar Campus: Room B104 (Hours: 8 a.m.–5 p.m., Monday to Friday)
  • Phone: Davis Campus: ext. 5400; HMC: ext. 2528; Trafalgar Campus: ext. 2557
  • Email: askanadvisor@sheridancollege.ca

[Updated November 20, 2017]

12. I identify as an indigenous student. Where can I get support?

If you identify as First Nations, Metis, or Inuit, we encourage you to reach out to our Centre for Indigenous Learning and Support (Trafalgar Campus, Room B127) to find out how the Indigenous Office can support you. Please contact Elijah M. Williams, Indigenous Initiatives Coordinator, at elijah.williams@sheridancollege.ca

13. I'm a student registered with Accessible Learning. Currently, I must give the Assessment Centre 7 days’ notice prior to writing an exam at the Centre. How will this work with a compressed semester, or if my professors schedule exams with just a few days’ notice?

Accommodations for students registered with Accessible Learning will continue to be facilitated upon the return to classes. The 7-day advanced notice requirement for accommodation will be reduced to 2 days during the remainder of the Fall 2017 semester. Please contact Accessible Learning by connecting with the Centre for Student Success:

  • Locations: Davis Campus: Room B230; HMC: Room A247; Trafalgar Campus: Room B104 (Hours: 8 a.m.–5 p.m., Monday to Friday)
  • Phone: Davis Campus: ext. 5400; HMC: ext. 2528; Trafalgar Campus: ext. 2557
  • Email: askanadvisor@sheridancollege.ca

[Updated November 20, 2017]

14. What support is available in the Assessment Centres at each campus?

The hours of operation for the Assessment Centre will be extended to Monday–Friday, 9 a.m.–8 p.m. for the remainder of the Fall 2017 semester. Students are required to book through our online booking system. Walk-in appointments will not be accommodated. Make-up Testing fees will be waived for the remainder of the Fall 2017 semester. Priority will be given to students requiring accommodations to write their exams. The 7-day advanced notice requirement for accommodation will be reduced to 2 days during the remainder of the Fall 2017 semester. View more Assessment Centre Information for Students. [Updated November 20, 2017]

15. Will the expiry date for the e-textbook(s) I bought in the Bookstore be extended?

Your e-textbook will not expire before the end of the extended semester. All e-textbooks purchased through the bookstore have 6, 12 or 24 month access. [Updated November 20, 2017]


Section 4: Field Placements, Practicums and Co-op

16. When will my field placement/practicum start or resume?

Our faculty and staff will be reviewing placement requirements and communicating with our placement/practicum partners to determine the appropriate dates to resume field placements and practicums. Specific dates will be communicated to you directly by your professor or field practicum coordinator. [Updated November 20, 2017]

17. Will I need to make up my lost field placement/practicum hours?

Decisions relating to missed field placement or practicum hours are being reviewed. We will continue to work with students and partner agencies to find a meaningful and responsible solution that supports student learning and the requirements of any relevant accrediting bodies. Specific requirements for making up placement hours will be communicated to you directly by your professor or field practicum coordinator. [Updated November 20, 2017]

18. Will the start date for my Winter 2018 co-op work term be affected by the adjusted timelines for the Fall 2017 semester? How will this be communicated and who should I talk to about my co-op work term?

If you have accepted an offer for a winter co-op work term with a start date of January 12, 2018 or earlier, the Co-op Office will work with your co-op employers on your behalf to revise your start date. Your revised work term start date will be communicated to you by your Co-op Adviser.

If you are a student still looking to secure a Winter 2018 co-op work term, your Co-op Adviser will be working with our employers so they are aware of when students will be available for co-op.

Please contact your Co-op Adviser for any specific questions or concerns. [Updated November 20, 2017]


Section 5: Travel Accommodations

19. What is the process to secure accommodations for travel booked prior to October 30, 2017? Who do I need to show my confirmation of booking to, and how long will the process take?

Students are required to fill out a "Request for Academic Accommodation Due to Scheduled Travel" form. Forms are available at each Faculty office, or at the link below. Please attach copies of relevant documentation and drop off the completed form with the attached documents at your Faculty office.

The deadline to submit the form is 5 business days following the return to classes.

Your submission will be reviewed and a decision will be communicated to you via your Sheridan email within two business days of receipt. If additional information is requested, the decision may take more than two business days.

View Faculty Office Locations & Forms

[Updated November 22, 2017]

20. I cancelled/rescheduled my travel plans because of the strike. Will Sheridan compensate me for the cost of changing my plans?

We will defer to the instruction of the Province as to whether the fund for students facing financial hardship could be made available to students who had to cancel travel plans as a result of the strike. We will share more information as soon as it becomes available. [Updated November 20, 2017]

21. I booked travel shortly after Sheridan’s announcement about the October 30, 2017 travel accommodation deadline. Will I still be accommodated?

Please fill out a "Request for Academic Accommodation Due to Scheduled Travel" form, as per the process above, and your case will be reviewed. [Updated November 20, 2017]


Section 6: Withdrawals and Refunds, or Readmission

22. Can I withdraw from my courses this semester and be readmitted to January 2018 or later?

We encourage you to continue with your current program. The fall semester has been extended so that students can resume their studies and finish the semester.

Meet with Student Advisement to make sure you know the proper process to withdraw or request readmission to Sheridan, and to fill out the readmission application form. You can connect with Student Advisement through the Centre for Student Success:

  • Locations: Davis Campus: Room B230; HMC: Room A247; Trafalgar Campus: Room B104 (Hours: 8 a.m.–5 p.m., Monday to Friday)
  • Phone: Davis Campus: ext. 5400; HMC: ext. 2528; Trafalgar Campus: ext. 2557
  • Email: askanadvisor@sheridancollege.ca

[Updated November 23, 2017]

23. Will I be eligible for a refund for the Fall 2017 semester if I withdraw from my program? What is the deadline to apply for a refund?

As per the announcement by the Ministry of Advanced Education and Skills Development on November 20, 2017, students wishing to withdraw because of the academic strike may apply for a full tuition fee refund for the Fall 2017 semester. Both full- and part-time students are eligible. Partial tuition fee refunds will not be granted.

The deadline to apply for a tuition fee refund in writing is December 5, 2017.

Learn more about tuition refunds, and which fees are/are not included in the refund. [Updated November 27, 2017]

Students in joint programs with Brock, UTM and York University are advised to contact their home university with questions about tuition refunds, as Sheridan is unable to provide tuition refunds for these programs.

24. What is the last date to withdraw from a course or program without academic penalty?

The deadline to withdraw from a course without academic penalty has been extended to Friday, December 15, 2017. All students who drop a course up to the end of the business day on December 15 will be issued a ‘W’ grade on their record. Please see the revised Academic Calendar Dates for more information. [Updated November 21, 2017]

25. I paid for a Sheridan parking permit. Can I get a refund for the days I did not park on campus during the strike?

Parking permits paid for the Fall 2017 semester will be valid for the entire fall semester. This means that your fall semester parking permit will be valid through to the new end date of the fall semester (January 12, 2018).

For HMC students who purchased City of Mississauga permits, Sheridan will offer complimentary parking at the theatre lot (used by Sheridan students and employees) for the month of January. Sheridan will provide you with a Sheridan hangtag permit, which must be displayed in your car to use the lot.

Paid parking continues to be in effect at Sheridan’s campuses.

As always, one-semester, two-semester, and three-semester (annual) permits may be refunded according to Sheridan’s prorated schedule. As per Sheridan’s usual policy, monthly permits (good for 30 days after the date of purchase) and two-week permits (good for 14 days after the date of purchase) are non-refundable. Similarly, 15-use permits (valid for any 15 days within 365 days of purchase) are non-refundable. Evening semester permits are also non-refundable. [Updated November 20, 2017]


Section 7: Residence

26. I'm a student in Residence. Will I be able to stay in Residence for the Fall 2017 semester extension weeks of December 18–22 and January 2–12?

The Student Residence Agreement (SRA) will be extended to mirror the current academic term without additional cost to the Resident. This includes the week of December 18–22 and January 2–12. [Updated November 24, 2017]

27. I'm a student in Residence. Can I stay in Residence during the winter closure of December 23 – January 1?

We recognize that students may need to stay in Residence due to the shorter winter break, and we welcome students to continue occupying their suites during this time, at no additional cost. Students are not required to notify the Residence staff of their intent to stay in Residence during this time. [Updated November 24, 2017]

28. What Residence services can I expect during the winter break closure of December 23 – January 1?

Residence will be operating with reduced services during the winter break closure.

Guests are not permitted in the Residence during the week of December 23 – January 1. Management will address any student concerns or specific considerations on an individual basis prior to the Winter break closure.

Guest sign-ins will resume on January 1 at 9 a.m.

Residence staff will be running various events during the closure, which will be posted in advance.

In addition, the Residence staff will be performing some preventative maintenance during this time. All Residents will be notified in advance of any scheduled preventative maintenance and required suite access.

More information about what to expect in Residence for the Winter Break period will be sent to all Residence students prior to the start of the break. [Updated November 24, 2017]

29. If I live in Residence and choose to withdraw from Sheridan, will l receive a refund of my Residence fees?

Yes, you will receive a prorated refund if your request is received by the Residence by December 5 at 5 p.m. In addition, Residents will need to provide proof of withdrawal from the Institution to the Residence on or before December 5 to process the Residence refund.

To withdraw from Residence, students will need to fill out a Residence withdrawal form, which is available at the Residence front desk or on the Sheridan Residence website.

If the Residence Manager receives the Resident’s written cancellation form by December 5 at 5 p.m., the Resident will be charged for each day they occupy a room and remaining paid Residence fees will be refunded along with the security deposit, less any damages. Administration fees and the Residence Life Activity fees are non-refundable.

The Resident must complete all move-out procedures as detailed in section 3.02 of the Student Residence Agreement (SRA) before cancellation fees and refunds are issued. Refunds will be issued within 6–8 weeks of the Resident's departure of Residence. [Updated November 24, 2017]

30. If I withdraw by December 5, when am I required to move out of Residence?

The Resident will be required to fully vacate and remove all personal belongings from the Residence by Sunday, December 10 at 11 a.m. Students who are not able to move out of Residence by this date should contact the Residence directly.

[Updated November 24, 2017]

31. If I live in Residence and choose to withdraw from my courses this semester and reapply to January 2018, can I continue residing in Residence?

Residence Management will address any student concerns or specific considerations on an individual basis. Students should contact Residence Management directly by 5 p.m. on December 5.

[Updated November 24, 2017]

32. I'm a new student starting in the winter semester and I’ve been accepted to Residence. When can I move into Residence?

The Residence move-in date for new students starting at Sheridan in the winter semester is Sunday, January 21, 2018, from 11 a.m. – 4 p.m. Once you've been accepted into Residence for the winter semester, you'll receive an acceptance email with more information. [Updated November 24, 2017]


Section 8: Winter 2018 Orientation and Course Selection

33. When is the confirmed start date for Winter 2018 New Student Orientation?

Students who are beginning their studies at Sheridan in January 2018 are invited to participate in our New Student Orientation events that will take place the week of January 15, 2018. The specific orientation dates and times for each academic program will be updated shortly.

Information about additional orientation dates for new international students will be posted shortly on the New Student Orientation page. [Updated November 20, 2017]

34. When can we choose our courses for the Winter 2018 semester?

Registration dates for the Winter 2018 semester will be communicated to students as is the normal practice through emails sent to their Sheridan email address. Please continue to monitor myOTR for additional information. [Updated November 20, 2017]


Section 9: Financial Support and OSAP

35. What support can Sheridan offer students who are concerned about financial hardship as a result of the extended Fall 2017 semester?

We recognize that the prospect of a lengthened semester may present a financial challenge for some of our students, including those facing additional costs associated with attending school past the original semester end date.

On November 20, the Ministry of Advanced Education and Skills Development announced the creation of a special fund at each Ontario college to support students facing financial hardship as a result of the strike.

The fund provides financial assistance (up to a maximum of $500 per student) for unexpected expenses that students have incurred or may yet experience as a result of the strike and/or the unexpected extension of the fall and winter semesters.

Full-time domestic and international students (including those registered in joint programs with Brock, UTM and York University) who remain enrolled in their program and who have unexpected incremental (additional) costs because of the strike are eligible to apply to the Student Strike Relief Fund. Apprentices enrolled in Fall 2017 and Winter 2018 who are completing their in-school training are also eligible to apply.

For details about eligibility, the process for applying for this financial assistance and more, visit our Student Strike Relief Fund page. [Updated November 28, 2017]

36. My strike-related financial needs exceed the $500 available through the Strike Relief Fund. What other financial supports are available to me?

If you have a financial need that exceeds the $500 that is available per student through the Student Strike Relief Fund, you may be eligible for other available resources such as financial aid and emergency bursaries. For more information on these options, please view Scholarships, Awards and Bursaries information.

Options also exist to defer your fees. For more information, please contact the Financial Aid & Awards Offices at fin.aid@sheridancollege.ca or visit them on campus:

  • Davis Campus: Room B212h
  • Hazel McCallion Campus: Room A155
  • Trafalgar Campus: Room D100

[Updated December 6, 2017]

37. I am an OSAP student and worked additional hours during the strike. Do I need to change the reported income for this study period on my OSAP application?

Please contact the Financial Aid Office to discuss potential changes to your OSAP application.

The Financial Aid Office may be reached at the following locations, from 8 a.m. – 6 p.m., Monday to Thursday, and 8 a.m. – 4:30 p.m. on Friday. (These extended hours are effective until November 30.)

  • Davis Campus: Room B212H; Phone: 905-459-7533, ext. 5061
  • Trafalgar Road Campus: Room D100; Phone: 905-815-4060
  • Hazel McCallion Campus: Room A155; Phone 905-845-9430, ext. 2628

[Updated November 22, 2017]

38. Can I still apply for OSAP?

The deadline to apply for OSAP is 60 days prior to the end of your study period. If you are registered for the winter semester, you can still apply for OSAP. The deadline to submit all of your required documentation for your OSAP application is 40 days prior to the end of your study period. [Updated November 20, 2017]

39. How does the extension of the fall semester or the change in study period end dates and start dates affect OSAP funding?

The change in study period end date could result in your living allowance being extended, up to maximum funding eligibility. We will work with the Ministry to determine the process for making these changes to OSAP accounts and inform students of any actions required. [Updated November 20, 2017]

40. When will I receive my OSAP funding for the Winter 2018 semester?

You would have received approximately 60% of your OSAP funding in September. The balance of your funding for the fall/winter semesters will be released once we confirm winter enrolment. The confirmation of enrolment process will not be delayed as a result of the strike so that students may receive their funding in a predictable timeframe. The Financial Aid Office will begin to confirm enrolment for the Winter 2018 semester on January 8, 2018.

You should continue to check the status of your OSAP funding by logging into your OSAP account online. [Updated November 20, 2017]

41. How does the change in study period end dates and start dates affect my OSAP Loan Interest-Free Status?

If you have applied and have been approved for Continuation of Interest-Free status, the end date of your interest-free status period may need to be adjusted due to the delay in the start of the next semester. We will work with the Ministry to determine the process for making these changes to OSAP accounts and inform students of any actions required.

Students are encouraged to check the Canada Student Financial Assistance website and the OSAP website for information about maintaining student loans and repayment assistance plans.

Reminders for returning students:

[Updated November 20, 2017]


Section 10: Information for International Students

42. I’m an international student. What supports are available to me?

In addition to our normal service hours, the International Centre is hosting daily Drop-in Information Sessions to answer any questions you may have.

International Student Advisers will hold these sessions on all three Sheridan campuses:

  • Davis Campus (Brampton), Room B212G: Monday – Friday, 10 a.m. – 11 a.m.
  • Hazel McCallion Campus (Mississauga), Room A163: Monday – Friday, 10 a.m. – 11 a.m.
  • Trafalgar Road Campus (Oakville), Room B360: Monday – Friday, 11 a.m. – 12 p.m.

[Updated November 24, 2017]

43. I'm an international student. Will Sheridan compensate me if I have to change my travel plans or face additional costs due to the semester extensions?

We will defer to the instruction of the Province as to whether the fund for students facing financial hardship could be made available to students who had to change travel plans or face additional costs as a result of the extended semester. We will share more information as soon as it becomes available. [Updated November 20, 2017]

44. Will the changes to the semester start and end dates affect my study permit or my Visa?

Students concerned about their study permit or work permit should consult with an International Student Coordinator for guidance.

45. I'm an international student. What happens if I withdraw from my program?

International students who choose to withdraw from the fall 2017 semester due to the strike are advised to seek individual advice from Sheridan International Centre staff, as there may be implications for their study permit status and future applications to Immigration, Refugees and Citizenship Canada (IRCC). IRCC can also provide information regarding the future eligibility of international students to apply for a post-graduation work permit.

See IRCC’s official confirmation of the implications of withdrawal on study permit, work permit, and future applications. The IRCC call centre can be reached at 1-888-242-2100. [Updated November 30, 2017]


Section 11: Information for Students in the Faculty of Continuing and Professional Studies

46. I'm a student registered in a Continuing Education course. Is the start date for my Winter 2018 course affected by the strike?

Yes. Continuing Education courses will begin on January 15, 2018. [Updated November 24, 2017]

47. I'm an Academic Upgrading student. When will final grades be sent to the Ontario Colleges Application Service (OCAS)?

Grades will be submitted to OCAS on January 18, 2017. [Updated November 22, 2017]

48. I'm an Academic Upgrading student. When will my winter semester courses begin?

Academic Upgrading students will begin the Winter 2018 semester on January 22, 2018. [Updated November 22, 2017]

49. I'm a Language Instruction for Newcomers to Canada (LINC) student. If I can't finish my class this semester, am I guaranteed a seat in the Winter 2018 semester?

Yes. If you are unable to finish your classes this semester, a seat will be available for you in the Winter 2018 semester. [Updated November 22, 2017]

50. When does the Winter 2018 semester begin for LINC students?

LINC students will begin the Winter 2018 semester on January 8, 2018. [Updated November 22, 2017]

51. I'm an Enhanced Language Training (ELT) student. When will my winter semester begin?

ELT students will begin the Winter 2018 semester on January 15, 2018. [Updated November 22, 2017]


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